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Chatwins

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25 Northgate Street, Chester CH1 2HA, England
+44 1244 344068
Website
Today
08:00 - 18:00
Closed now
See all hours
Hours:
Sun 09:00 - 17:00
Mon - Sat 08:00 - 18:00
More Info
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147 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Level Contributor
21 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

Was currently shopping and thought id pop in Chatwins. Its been recently updated so they was plenty of nice seating areas upstairs.A range of homemade cakes was on offer. My cup of tea was served in a pot, little bit of milk on the side. The little touches was nice. I also liked how they put the logo on all... More 

Helpful?
Thank Paul G
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 2 days ago NEW

Loved it here! All the food looked fresh and delicious (especially the cream cakes!). Staff very helpful and friendly.

Helpful?
Thank Roanne C
Chatwins, Owner at Chatwins, responded to this review

Thanks for the lovely review. Pleased you enjoyed your cream cake. More 

East London
Level Contributor
251 reviews
170 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Lovely cup of tea and a snack. Bright and modern. The only problem was that the toilets are on the second floor, which is an issue if you have problems with stairs.

Helpful?
Thank Sandrobear
Chatwins, Owner at Chatwins, responded to this review

Pleased to hear you enjoyed you enjoyed your cup of tea and snack, and we appreciate the positive review. I agree having the toilets on the top floor is far from ideal, and when we refitted the shop we did consider alternatives. Unfortunately due to the narrow shape of the shop, there really wasn't a better solution. I do hope... More 

Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Not a friendly place to visit or enjoy a lunch with a family! The toilets are at the top of the building making nappy changes a nightmare! Staff were very glum and had no customer service skills!

Helpful?
Thank MinionBee
Chatwins, Owner at Chatwins, responded to this review

Thanks for the feedback, even if we have done something that the customer is not happy with, it helps us a great deal. I agree having the toilets on the top floor is far from ideal, and when we refitted the shop we did consider alternatives. Unfortunately due to the narrow shape of the shop, there really wasn't a better... More 

Wrexham, United Kingdom
Level Contributor
58 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Stopped at Chatwins for lunch while shopping with a friend. the food was lovely and the service prompt.

Helpful?
Thank Jrfamily15
Chatwins, Owner at Chatwins, responded to this review

Thanks for the review, always nice to hear that the customer has enjoyed their visit. We hope to see you again soon. More 

Chester, United Kingdom
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Popped in with a friend for a quick bite to eat and had a very nice beef roll and coffee, friendly and efficient staff and nice and clean too ( the staff and the café )

Helpful?
Thank bluesb0b
Chatwins, Owner at Chatwins, responded to this review

Thanks for the feedback, and pleased you enjoyed your hot carvery roll and coffee. I know the staff read our reviews, and will appreciate the positive comments on the service. More 

Daventry, United Kingdom
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Weekend away in Chester and found this place by chance when we needed a coffee and lunch stop. Delicious carvery baps with a side of superb wedges, washed down with cups of very good coffee. The staff were very charming, especially the lovely lady on the till upstairs who made me feel like a really valued customer. Highly recommended!

Helpful?
Thank Jane G
Chatwins, Owner at Chatwins, responded to this review

Thanks for the review, always nice to hear that the customer has enjoyed their visit. We hope to see you again in the future. More 

1 review
5 of 5 bubbles Reviewed 4 weeks ago

i can not complain about chatwins, everytime i go its brilliant and tasty food with amazing selection of cakes and the toffee fudge donuts are to die for... always fresh food with friendly polite service, kep it up guys. however could you plase please please start making toffee fudge donuts on mondays.

Helpful?
Thank Daniel B
Chatwins, Owner at Chatwins, responded to this review

Thanks for the great feedback, and yes, the Caramel Doughnuts are one of my favourites as well, apologises if being without them on a Monday is causing you withdrawal symptoms. More 

Cheshire UK
Level Contributor
63 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Hi popped in yesterday with a friend had a lovely pot of tea and a cheese toastie my friend had a coffee which she said was nice . The place seemed nice warm and tidy. The counter staff were nice a friendly. We popped back later on the way to the car to buy cake to take home which family... More 

Helpful?
Thank Kate B
Chatwins, Owner at Chatwins, responded to this review

Thanks for taking the time to leave us feedback. Delighted to hear you enjoyed your visit, and your service was friendly, I know the staff appreciate when a customer lets us know the service was good. We look forward to serving you again soon. More 

Worcester, United Kingdom
Level Contributor
1,042 reviews
447 restaurant reviews
common_n_restaurant_reviews_1bd8 302 helpful votes
4 of 5 bubbles Reviewed 21 January 2017

Visiting Chester I came in to Chatwins because it looked spacious and bright. I had a very good pot of tea and a seat near the window. The staff are friendly and I must say the cakes did look good !

Helpful?
Thank 70ish
Chatwins, Owner at Chatwins, responded to this review

Thanks for the review, and it is to hear you enjoyed your visit. Hopefully next time we can tempt you with one of our cakes. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$ 5 - US$ 10
Cuisine
Cafe, British
Meals
Breakfast, Brunch, Lunch
Restaurant features
Takeout, Seating, Highchairs Available, Accepts Mastercard, Accepts Visa, Digital Payments, Waitstaff, Free Wifi
Good for
Child-friendly, Cheap Eats, Kids
Open Hours
Sunday
09:00 - 17:00
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 18:00
Location and Contact Information
  • Address: 25 Northgate Street, Chester CH1 2HA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 344068
Description
Estblished in 1913, this family Bakers have been serving the people of South Cheshire with award winning Bakery products for over 100 years.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chatwins and other visitors
1 question
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Runcorn, United Kingdom
3 months ago

See all questions (1)

Questions? Get answers from Chatwins staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?