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The Boathouse

) #136 of 391 Restaurants in Chester ₹₹ - ₹₹₹ , British,
21 The Groves, Chester CH1 1SD, England
+44 1244 328709
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Overview
  • Excellent36%
  • Very good29%
  • Average15%
  • Poor10%
  • Terrible10%
Travellers talk about
“sunday roast” (6 reviews)
“jw lees” (9 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
21 The Groves, Chester CH1 1SD, England
All Details
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50
Reviews (560)
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1 - 10 of 560 reviews

Reviewed 2 days ago via mobile

Was in here last night with a group of friends originally just for drinks but as the weather was so bad ended up staying for dinner. Very bad decision on our part. We are by no means fussy eaters and well used to standard bar...More

Thank racheeeB
Reviewed 1 week ago via mobile

This is the first time in 17 years I have seen my wife so upset. Having ordered some lunch time food the chicken and chips in a basket looked so pale and raw aesthetically terrible looking and smelling raw, we asked for it to be...More

1  Thank Roderick G
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave some feedback on your recent visit. I'm very sorry that you were upset on your visit. I can assure you that the chicken you received was cooked but I'm glad we could replace your meal. I was...More

Reviewed 1 week ago

Standards have dropped here. We have been many times but unlikely to go again. The food served in the terrace is poor value . The service is slow and the waitresses stood around chatting whilst we went and got our own cutlery. The Camembert sharing...More

Thank lovholis
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 1 week ago

Thank you for your feedback. I'm sorry you feel the standards were not as high as usual on your visit. I am very sorry the camembert wasn't as described as it's a really nice dish when prepared correctly & when served with the correct accompaniments....More

Reviewed 2 weeks ago via mobile

So as always when we have visited the food was brilliant and we both really enjoyed it. We have visited here on numerous occasions but this time the service was not great and it was not really busy, we had to ask 3 times for...More

Thank Billy-Chester
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 1 week ago

Thank you for the feedback. Delighted you enjoyed your meals. Kind regards Philip Murray

Reviewed 2 weeks ago via mobile

We stopped by to have a drink on the floating deck and ended up having some lunch, the food looked amazing but unfortunately it didn't live up to it, we had the dirty chips which consisted of 2 small strips of meat on top of...More

2  Thank hirstz
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 1 week ago

Thank you for your feedback. Look forward to seeing you again soon. Kind regards Philip Murray

A TripAdvisor Member
1
Reviewed 2 weeks ago via mobile

Great front of house staff however let down by chef's attitude...ordered a sharing platter including chipolatas, 4 of the smallest chipolatas turned up, mentioned to waitress who agreed with us that portion size was too small and she would get some more - returned to...More

Thank A TripAdvisor Member
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 1 week ago

Thank you for the feedback. I'm sorry you felt the chipolatas weren't good value. The portion size does consist of 4 sausages so I'm sorry you felt this was too small a portion. Our Sunday roasts are usually very well received so I'm very sorry...More

Reviewed 2 weeks ago

We had lunch here during a rain storm with people scattering running for cover from the rain. We ordered pre meal drinks and found the bar staff a little aloof and seemingly above serving someone like me but after an excuse me i got served,...More

Thank terry d
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 1 week ago

Thank you for your feedback. I'm sorry you felt the burgers weren't put together with any care. Had you mentioned this to a member of the team we would have gladly replaced them. Kind regards Philip Murray

Reviewed 2 weeks ago via mobile

Me and my wife sat outside in the beer garden on a rainy afternoon ...the beer (smooth) was superb and wine was lovely... we were due to eat elsewhere however we loved it that much we stayed out for tea ... I had fish and...More

Thank Daveikin
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 1 week ago

Thank you a tremendous review. I'm delighted you enjoyed your visit & would give us 10/10. I hope we can welcome you back soon. Kind regards Philip Murray

Reviewed 3 weeks ago via mobile

Went here for lunch, told it was waitress service, sat down and waited and waited!! Did finally take order after catching their eye. Things missing from order in end 3 visits by the waitress to get all our stuff. Then was just average. Nice riverside...More

Thank Ruth S
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 1 week ago

Thank you for your feedback. Kind regards Philip Murray

Reviewed 3 weeks ago

We had a really bad time when we ordered drinks - yes there were 10 of us, but we wrote the order down. The drowned the Bacardi in coke, they put dark rum in which should have been just coke, they didn't put lemonade in...More

Thank HAAllred1970
TheBoathouseChester, General Manager at The Boathouse, responded to this reviewResponded 1 week ago

Thank you for your review . Sorry for the mix up with the drinks. Kind regards Philip Murray

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Questions & Answers
sparkyhignett
21 April 2017|
Answer
Response from Simon A | Reviewed this property |
Yes it is, there were a couple of dogs on our visits last week.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Romantic, Bar Scene, Groups, Child-friendly, Kids, View
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 21 The Groves, Chester CH1 1SD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 328709
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