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Mackenzies Bristol

'W' Shed, Bristol Harbourside | Canons Rd, Bristol BS1 5UH, England
+44 117 922 5496
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Overview
  • Excellent16%
  • Very good29%
  • Average21%
  • Poor17%
  • Terrible17%
Travellers talk about
“beans” (4 reviews)
“harbour side” (8 reviews)
Open Now
9:00 AM - 11:00 PM Hours
CUISINES
Bar, British, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
'W' Shed, Bristol Harbourside | Canons Rd, Bristol BS1 5UH, England
All Details
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Reviews (358)
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1 - 10 of 342 reviews

Reviewed yesterday via mobile

The staff were incredibly rude and made you feel like an inconvenience to them, a woman called Carolina was aspecialy rude and ate her lunch before taking our order. The food wasn’t of great quality. I heavily advise anyone eating there. The prices are also...More

Thank Samuel P
Reviewed 2 days ago

The service was shocking with rude staff who obviously didn't want to be there and really had no interest in serving anyone. The way the cocktails were made was appalling. Don't waste your money there like we did.More

Thank 335annette
Mackenzies_Bristol, Manager at Mackenzies Bristol, responded to this reviewResponded 2 days ago

Dear 335annette, Thank you for taking the time to write a review. We value all comments as they can help us to grow and improve our service and standards. We are disappointed to hear that on this occasion you did not enjoy your experience with...More

Reviewed 1 week ago via mobile

Food ok if a bit overpriced but the service was very poor, with a couldn’t care attitude. Having ordered two steak sandwiches only one arrived as the waitress forgot to put the second one through. We then ordered the second sandwich again asking on both...More

Thank Karen R
Mackenzies_Bristol, Manager at Mackenzies Bristol, responded to this reviewResponded 2 days ago

Dear Karen, Thank you for taking the time to write a review. We value all comments as they can help us to grow and improve our service and standards. We are disappointed to hear that on this occasion you did not enjoy your experience with...More

Reviewed 1 week ago via mobile

As a table of 3 we came here looking forward to the meals we saw coming out. However, we were sorely disappointed. We had a 45 minute wait when only told 15/ 20 minutes. We had to check several times with staff when it would...More

Thank Porscha R
Mackenzies_Bristol, Manager at Mackenzies Bristol, responded to this reviewResponded 2 days ago

Dear Cara322018, Thank you for taking the time to write a review. We value all comments as they can help us to grow and improve our service and standards. We are disappointed to hear that on this occasion you did not enjoy your experience with...More

Reviewed 2 weeks ago

A great meal. Went before the theatre which if you produce your tickets you get 10% of your food. Fast service and friendly staffMore

Thank nailor
Mackenzies_Bristol, Manager at Mackenzies Bristol, responded to this reviewResponded 2 weeks ago

Dear Nailor, We are glad to hear that you enjoyed your experience with us, as a team we aim to provide a high quality of customer service. Please check our Facebook page for our most up to date details and to see what's new. Looking...More

Reviewed 2 weeks ago via mobile

Rude bar staff, especially a women called Carolina (?). Made us feel as we were inconveniences when ordering food. Customer service skills were 0, and was disgustingly rude to us as well as other customers. Long wait for food, even though it was quiet. Food...More

Thank Eve T
Mackenzies_Bristol, General Manager at Mackenzies Bristol, responded to this reviewResponded 2 weeks ago

Dear Eve T, Thank you for taking the time to write a review. We value all comments as they can help us to grow and improve our service and standards. We are disappointed to hear that on this occasion you did not enjoy your experience...More

Reviewed 3 weeks ago via mobile

Went here last week I am sorry to say . Dirty tables not cleaned . The waitresses were too busy talking . Ordered two drinks and was asked to pay for them before she had even pulled the pint . It was not as if...More

1  Thank Wendy J
Mackenzies_Bristol, General Manager at Mackenzies Bristol, responded to this reviewResponded 2 weeks ago

Dear Wendy J, Thank you for taking the time to write a review. We value all comments as they can help us to grow and improve our service and standards. We are disappointed to hear that on this occasion you did not enjoy your experience...More

Reviewed 4 weeks ago via mobile

Regularly stay in the Bristol area and this is our go to location for breakfast. The staff have always been very friendly and amenable and the quality of the food excellent. As an avid Trip Advisor user I’m surprised at the volume of negative reviews...More

Thank Jo W
Mackenzies_Bristol, Manager at Mackenzies Bristol, responded to this reviewResponded 3 weeks ago

Dear Jo W, We are glad to hear that you enjoyed your experience with us, as a team we aim to provide a high quality of customer service. Please check our Facebook page for our most up to date details and to see what's new....More

Reviewed 4 June 2018

Went there for breakfast on Sunday and was surprised how quiet it was. It was just after 9:30 and we order two Full English and because it was before 10 am we got 25% off. On the downside it took 40 mins for the food...More

Thank TheBobaFett
Mackenzies_Bristol, Manager at Mackenzies Bristol, responded to this reviewResponded 8 June 2018

Dear TheBobaFett, We are glad to hear that you enjoyed your experience with us, as a team we aim to provide a high quality of customer service. Please check our Facebook page for our most up to date details and to see what's new. Looking...More

Reviewed 4 June 2018 via mobile

We visited this bar whilst showing friends around Bristol harbour side, this bar always has a great atmosphere with friendly staff a great selection of dunks and outdoor seating overlooking the harbour. Although we didn’t eat here the food coming out looked delicious. If your...More

Thank neil w
Mackenzies_Bristol, Manager at Mackenzies Bristol, responded to this reviewResponded 4 June 2018

Dear Neil, We are glad to hear that you enjoyed your experience with us, as a team we aim to provide a high quality of customer service. Please check our Facebook page for our most up to date details and to see what's new. Looking...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 7 - US$ 17
Meals
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Outdoor Seating, Buffet, Seating, Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Waitstaff, Reservations, Accepts Credit Cards
Good for
Kids, Bar Scene, View, Child-friendly, Groups
Open Hours
Sunday
9:00 AM - 11:00 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 12:00 AM
Friday
9:00 AM - 2:00 AM
Saturday
9:00 AM - 2:00 AM
Location and Contact Information
  • Address: 'W' Shed, Bristol Harbourside | Canons Rd, Bristol BS1 5UH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Bristol
  • Phone Number: +44 117 922 5496
  • E-mail
Description
Located on the waters edge in the heart of Bristol's Historic Harbourside. Here at Mackenzies we offer all day informal casual dining - Great Breakfast,Great Tapas and Gourmet Burgers amongst other delicious choice from our menu - together with a selection of premium draught world beers & real ales, superb cocktails and extensive wine listings by the glass & bottle. A great place to meet your friends and be looked after, whether for a coffee, food or drinks, amongst tasteful decor whether inside the cafe bar or alfresco on our lovely Water's Edge Terrace. We look forward to seeing you seeing you any day of the week for Breakfast, Lunch or Dinner. We seat 100 covers inside our Cafe Bar and another 90 on our external Water's Edge terraces.
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