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Gourmet Burger Kitchen

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Unit 8A 8 The Heart, Walton-On-Thames KT12 1GH, England
+44 1932 242378
12:00 - 22:00
Closed now
See all hours
Sun 12:00 - 21:00
Mon - Sat 12:00 - 22:00
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73 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 73: English reviews
1 review
1 of 5 bubbles Reviewed 5 days ago NEW via mobile

This is the first time we used walton as staines is are usual. We both ordered medium burgers but we actually received overcooked dry and burnt burgers. as if they had been resting and left on the grill to keep warm. quite unhappy regarding a burger is 11 pound on its own....

Thank Joel S
Walton-On-Thames, United Kingdom
Level Contributor
93 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We had a really great meal and the service was great. The waitress even remembered us from our previous visit. Overall pretty enjoyable.

Thank Karan S S
Shepperton, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

We have eaten at several GBKs but this is the worst one. The food and service is good but the whole place needs a deep clean with dirty menus, furniture and decore. Would not visit this one again.

Thank Mark F
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 15 January 2017 via mobile

I ordered a take away for the family - 4 chicken burgers and fries, no drinks bill circa £52 Told us it would be 45mins as it was busy I got there in 20mins and my order was ready- had I waited 45mins it would have been stone cold I had downloaded an app to collect loyalty points. When I... More 

Thank SayAsItExperienced
Cobham, United Kingdom
Level Contributor
26 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 29 December 2016

I have never had a bad meal at this GBK in Walton, me and my boyfriend go here a lot, they are quick, friendly and even when they are busy they are attentive and look happy, this is one of the best GBK restaurants I’ve been to. Happy to recommend.

Thank Olivia T
Walton on Thames
Level Contributor
57 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 13 December 2016

There is obviously plenty of choice of fillings/extras etc. for the burgers. Service wasn't great (pretty slow), we couldn't have desert because the kitchen had closed (would have been helpful to have known that). It's canteen style so not a place to take too much time over the meal. I'd rather go to a pub and pay similar price for... More 

Thank Kernowshep
London, United Kingdom
Level Contributor
70 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 22 November 2016 via mobile

We're huge GBK fans but this one is probably the weakest one we've been to which is a real shame. The burgers are still great but the problem areas here are: - it's slow! Took 24 mins for our burgers to arrive without anyone managing our expectations - sub-par GBK quality: the milkshake was very low on Oreos compared to... More 

Thank Tabiddy
Borough Green, United Kingdom
Level Contributor
21 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 7 November 2016 via mobile

Staff - very good. Food overpriced but good quality. By default the burger patties should be cooked to medium which is what we asked for. Mine was good, my companions was overdone but replaced after complaint. Management handled it well. Sweet potato fries were really good. Two clean plates. Restaurant was busy mainly young people and families. They need to... More 

Thank MelKayton
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 22 October 2016 via mobile

Ordered the chorizo and avacado salad. A few hours later, horrendous food poisoning, worst ive ever had. The chorizo had been left out. Even typing that word is making me feel sick. Have been vomiting and had explosive diarrhoea all day. Coming out of me like lava. Puked 11 times today. Absolute nightmare. Felt hideously sick half an hour after... More 

Thank s.h s
Birmingham, United Kingdom
Level Contributor
82 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 23 September 2016 via mobile

Visited on a Saturday night. It was quiet and there were plenty of tables. Restaurant was clean. Staff in their own clothes (managers?) looked pretty scruffy but were friendly. Food was fresh, tasty and hot. You don't get a very big portion for your money but that is the brand standard.

Thank Cupcakegirl22

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    2.5 of 5 bubbles
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Open Hours
12:00 - 21:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
Location and Contact Information
  • Address: Unit 8A 8 The Heart, Walton-On-Thames KT12 1GH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Walton-On-Thames
  • Phone Number: +44 1932 242378

Questions & Answers

Questions? Get answers from Gourmet Burger Kitchen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?