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The Prime Chophouse and Wine Bar

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1089 Braidwood Rd | Access IS Off Braidwood RD, Courtenay, British Columbia V9N 3S1, Canada
+1 250-871-7292
Website
Today
11:30 - 22:00
Closed now
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Hours:
Sun - Thu 11:30 - 22:00
Fri - Sat 11:30 - 00:00
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302 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Montreal
Level Contributor
49 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 29 January 2016

Very attractive restaurant but unfortunately with no competition in the area serves average food with TERRIBLE service Had dinner with a group of friends and even with the restaurant only 75% full no one came for order almost 30 minutes . Ordered entree but they never came , Waitress advised meals ready but entree had been forgotten and could be... More 

Helpful?
Thank Johnnybeme
Prime-Management, General Manager at The Prime Chophouse and Wine Bar, responded to this review

Hi there. We are really sorry to hear that you did not have a good experience at Prime. Thank you for taking the time to let us know where we let you down, and we would love an opportunity to make this right. Please contact us at info@theprimechophouse.com so that we can discuss your experience in greater detail. Thanks!! More 

Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 27 January 2016 via mobile

The food there when I had it was really good and I enjoyed it. My steak was cooked very well and to my liking, and the other food was well prepared and the hostess was kind and welcoming. One negative is that their times are until "late" so they can literally cut off their kitchen whenever they want.. I guess... More 

Helpful?
Thank Peter A
Prime-Management, General Manager at The Prime Chophouse and Wine Bar, responded to this review

Thanks for leaving us such a great review, and thank you for the feedback on our hours. We try to keep our restaurant open "late" so that we can accommodate our customers to the best of our ability. Thanks again for your feedback. More 

Vancouver Island, Canada
Level Contributor
66 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 20 January 2016

First visit. Tuesday special burger and beer for $15. Delicious. Excellent waitressing. Specializing in steaks. Meal and dessert beautifully presented. Only problem for us was trying to find access. Better google it before you go.

Helpful?
Thank Diana M
Prime-Management, General Manager at The Prime Chophouse and Wine Bar, responded to this review

Thanks for leaving us such a great review! We were very glad to hear that you enjoyed your meals and dessert. Hope to see you back soon!! More 

Courtenay, Canada
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 18 January 2016

Third time lunched at the Prime Chophouse. this last time we were there people and lunched in the Prime Chophouse, not the bar, again. Food was delicious and the service was great. Value for the money v/s other eateries in town is very good. Will go there again & again.

Helpful?
Thank Schack13
Prime-Management, General Manager at The Prime Chophouse and Wine Bar, responded to this review

Thanks for such a great review and we take proud in our excellent service and delicious food. Thanks again for your review!! More 

Victoria, Canada
Level Contributor
25 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 16 January 2016

I was there last Sunday and had an excellent meal with my wife and two other couples. We had the fillet mignon because the last one we had there was excellent! This time was every bit as good and the server was excellent as well, although there weren't too many people there to distract him.......

Helpful?
Thank William C
Prime-Management, General Manager at The Prime Chophouse and Wine Bar, responded to this review

Thank you for taking the time to leave us a great review! We were glad to hear that you enjoyed your meal with us. See you again soon. More 

Courtenay, British Columbia, Canada
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 5 January 2016

Usually 1st impressions last but we have gone back to this restaurant several times, hoping it would improve. It hasn't. The food has always be just so-so and all but once, the service was terrible...unbelievably bad...especially for an establishment that aims to be Higher End. We won't be going back for another bad experience.

Helpful?
Thank Rick J
Prime-Management, General Manager at The Prime Chophouse and Wine Bar, responded to this review

Thanks for taking the time to leave us a review. We are sorry to hear that you did not have a good experience at Prime. Thank you for taking the time to let us know where we let you down, and we would love an opportunity to make this right. More 

Courtenay, Canada
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 January 2016

We had dined at the Chophouse on several occasions, so when a friend invited us as her guests for NYE dinner, we were elated. I seldom have a martini any more, as they are expensive and hit hard. I ordered one for the occasion. It was watery and had minimal "punch". I mentioned it to our server. I had finished... More 

Helpful?
Thank Ian P
Prime-Management, General Manager at The Prime Chophouse and Wine Bar, responded to this review

We are very sorry to hear that we did not meet your expectations for dinner. Thank you for taking the time to let us know where we let you down, and we would love an opportunity to make this right. Please contact us at info@theprimechophouse.com so that we can discuss your experience in greater detail. Thank you again for leaving... More 

Richmond, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 27 December 2015 via mobile

Always great food my favourite restaurant in Courtenay. Great diverse menu with tonnes of choices for the food connoisseur

Helpful?
Thank Angelcatontheball
Prime-Management, General Manager at The Prime Chophouse and Wine Bar, responded to this review

We are glad to hear that you like our food. Hope to see you back soon!! More 

Burlington, Canada
Level Contributor
80 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 19 December 2015

After checking in at a local Bed and Breakfast, the owner recommended the Prime Chophouse. While we did not want a big meal so late in the evening, we saw that they also advertised smaller meals. The restaurant provides a ticket for a free dessert to Bed and Breakfast owners to give to their visitors so off we went to... More 

Helpful?
Thank Emily1960
Prime-Management, General Manager at The Prime Chophouse and Wine Bar, responded to this review

Thank you for leaving us a review. We were sorry to hear that you did not enjoy your time here at the Prime Chophouse. We hope that you will come back and give us another chance to impress you. More 

Courtenay, Canada
Level Contributor
613 reviews
348 restaurant reviews
common_n_restaurant_reviews_1bd8 212 helpful votes
Reviewed 18 December 2015 via mobile

The Prime was the very first review I ever did for Trip Advisor so I was due for a follow up. We had my Christmas staff dinner and we all enjoyed the night with great food, great friendly service and great beverages! We had 3 appys to start, ribs, calamari and chicken wings. - all very good. My wife and... More 

Helpful?
Thank Smoltman
Prime-Management, General Manager at The Prime Chophouse and Wine Bar, responded to this review

Thanks for taking the time to leave us such a great review! We hope to see you back again soon! More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 7 - US$ 22
Cuisine
American, Steakhouse, Bar, Canadian, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining, Television, Free Wifi
Good for
Groups, Special Occasion Dining, Kids, Business meetings, Romantic, Bar Scene, Child-friendly
Open Hours
Sunday
11:30 - 22:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 00:00
Saturday
11:30 - 00:00
Location and Contact Information
  • Address: 1089 Braidwood Rd | Access IS Off Braidwood RD, Courtenay, British Columbia V9N 3S1, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Comox Valley  >  Courtenay
  • Phone Number: +1 250-871-7292

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Prime Chophouse and Wine Bar and other visitors
1 question
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Questions? Get answers from The Prime Chophouse and Wine Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?