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Charcoal Steak House

2980 King St E, Kitchener, Ontario N2A 1A9, Canada
+1 519-893-6570
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Overview
  • Excellent61%
  • Very good24%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“steak” (173 reviews)
“prime rib” (39 reviews)
“escargot” (14 reviews)
Open Now
4:30 PM - 11:00 PMAll hours
CUISINES
Canadian, Gluten Free Options
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2980 King St E, Kitchener, Ontario N2A 1A9, Canada
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (636)
Traveller rating
Traveller type
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1 - 10 of 628 reviews

Reviewed 3 days ago

We found the last table on a Thursday night in a busy place. Summary: friendly staff, good service, good food, we would come back anytime.

Thank Gus943
Reviewed 6 days ago

After reading the many reviews for the Charcoal Steak House, we decided to arrange a dinner with another couple. We were thrilled to have gotten reservations as it is difficult to do so during the Christmas holiday season. Booking the dinner was very simple and...More

Thank J S
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 4 days ago

Hello J S, thank you so much for the wonderful review. We are so glad your group had such an excellent experience and that everyone enjoyed their meals. We hope that the next time you are visiting from Brantford that you will visit us again....More

Reviewed 1 week ago via mobile

We stumbled upon this gem as we were staying next door at the Radisson. What a great discovery! The place was very busy so we sat in the bar for a while before it was time for our reservation. The bar staff and drinks were...More

Thank Mike9000ft
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 6 days ago

Hello Mike9000ft, we are so glad you took the chance and tried our restaurant! Thank you so much for the excellent review and we hope to see you again the next time you stay at Radisson.

Reviewed 2 weeks ago via mobile

My partner and I had dinner at Charcoal last night before going to an event in town. The restaurant was full with several parties taking place. We had reservations and were seated perfectly on time. The table for two provided ver comfortable seating in addition...More

Thank Holzwurm99
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 1 week ago

Hello Holzwurm99, we appreciate and thank you for your kind review. We are glad you had such an excellent experience and we look forward to seeing you again.

Reviewed 2 weeks ago

Service was good and steak was ok - but I did feel like the quality wasn't quite where it was when I last ate here a few years ago. Carrot cake was just ok I will give it another chance thoughMore

Thank Bruce Z
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 1 week ago

Thank you for taking the time to review your recent visit with us at the Charcoal Steak House. We would love to hear more details about your night and apologize that your meal did not reach your expectations. Please call our General Manager, David Ambrose...More

Reviewed 2 weeks ago via mobile

We attended for a work Christmas party. The staff in the bar area from the manager to our waitress was better than amazing. However this is where the night took a turn we then were taken to our table in the Charcoal part of the...More

1  Thank Stu C
Dave A, General Manager at Charcoal Steak House, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review your recent visit with us at the Charcoal Steak House. My sincere apologies for you experience. I would love to hear more details about your night and to extend an apology to you personally if given the...More

Reviewed 3 weeks ago via mobile

Took a look on Trip Advisor and found this restaurant. I had the rib steak with escargot to start and my wife had a Waldorf salad and roasted chicken. The salad immediately became the new standard against which other salads are measured for my wife,...More

Thank Sharkstop
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 2 weeks ago

Hello Sharkstop, thank you for visiting us. We're glad you had such a fantastic time and that your wife enjoyed her salad. We hope to see you again soon.

Reviewed 3 weeks ago

Visited the upper steak house area twice in two weeks. Ordered the same meal. Salmon over rice. The first time, the salmon was excellent as there was no sauce or just a light sauce used. The second time, there was a heavy maple sauce covering...More

Thank TheFranticDancer
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 2 weeks ago

Hello TheFranticDancer, thank you for your review. We apologize for what happened and the kitchen has been alerted about the difference in sauce. We are looking forward to your next visit.

Reviewed 4 weeks ago via mobile

I have to say that my experience here was great. The service was probably the best I’ve ever had when I’ve brought my toddler. We ordered upon arrival and the food was out within 10 minutes! It was a nutritiously balanced plate with fruits, veggies...More

Thank KTRWAnderson
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

Hello KTRWAnderson, thank you for the positive review and kind words. We are so happy that you had such a wonderful celebration at Charcoal Steak House. We hope the next time you decide to come to Kitchener that you will visit us again.

Reviewed 4 weeks ago via mobile

We went with our grandkids 14 & 17 as they have never been to the Charcoal Steak House. I booked through the OpenTable App which is quick & convenient with a follow confirmation email & a reminder email a few days before the reservation date....More

Thank Cougar152
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

Hello, we appreciate your review. We're glad that both you and your granddaughter had a wonderful birthday. We look forward to your next visit.

Nearby
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Nearby Attractions
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Ask a question
Questions & Answers
Betty W
24 October 2016|
AnswerShow all 14 answers
Response from Dave A | Property representative |
There is no official dress code.
0
Votes
aikens2016
10 June 2016|
Answer
Response from 439cherylm | Reviewed this property |
We were there on Wednesday for the Wine Makers Dinner. Great Wine. Enjoy your dinner tonight.
0
Votes
waynekramer
10 May 2016|
Answer
Response from Kevin B | Property representative |
Hi Wayne. We do an a la carte brunch so the prices vary based on what you are looking to eat. Our full menu is available online under Martini's restaurant. Unfortunately trip advisor will not allow us to put a direct link... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 31 - US$ 50
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available
Dining Style
Casual Elegant
Good for
Kids, Business meetings, Special Occasion Dining, Local cuisine, Child-friendly, Romantic, Groups
Open Hours
Sunday
4:30 PM - 10:00 AM
Monday
4:30 PM - 10:00 AM
11:30 AM - 2:00 PM
Tuesday
4:30 PM - 10:00 AM
11:30 AM - 2:00 PM
Wednesday
4:30 PM - 10:00 AM
11:30 AM - 2:00 PM
Thursday
4:30 PM - 10:00 AM
11:30 AM - 2:00 PM
Friday
11:30 AM - 2:00 PM
4:30 PM - 11:00 PM
Saturday
4:30 PM - 11:00 PM
Location and Contact Information
  • Address: 2980 King St E, Kitchener, Ontario N2A 1A9, Canada
    (Fairway Road North)
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-893-6570
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