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Charcoal Steak House

Certificate of Excellence
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2980 King St E, Kitchener, Ontario N2A 1A9, Canada (Fairway Road North)
+1 519-893-6570
Website
Today
16:30 - 10:00
11:30 - 14:00
Open now
All hours
Hours:
Sun - Thu 16:30 - 10:00
Mon - Fri 11:30 - 14:00
Fri - Sat 16:30 - 23:00
More Info
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536 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
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Showing 528: English reviews
Kitchener, Canada
Level Contributor
31 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

The service was great, the staff were friendly and helpful. Nothing special about the food. I had the prime rib. Was a nice portion but overcooked. Requested medium and got well done. Enough horseradish fixed it though. A bit on the expensive side for the quality but otherwise was fine.

Helpful?
Thank Delia H
Kitchener, Canada
Level Contributor
5 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 2 days ago NEW

Thank you to the Charcoal staff and our server (Samantha) who made two seniors birthday celebration memorable- The menu was a little limited with the emphasis on steak which was to be expected-The prime rib which was our choice were excellent and there was a good selection of appetizers also well presented-A complementary desert with birthday candles was a nice... More 

Helpful?
Thank tbpaula
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

I ordered the Tuna for lunch and it was great. They had good waitresses but mine was just ok. The price is high but it is worth the money you pay.

Helpful?
Thank Emad Z
Caledonia, Canada
Level Contributor
79 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We had a pre fixed menu but it was very good. I enjoyed the night very much. But they ran out of mints at the end of night, i heard they were great wished i asked for them to fill the bowl!

Helpful?
Thank Michele A
Dave A, General Manager at Charcoal Steak House, responded to this review

Thank you for joining us for your business meeting. So sorry the bowl was empty. The mints are the best in town. Please let me know the next time you are in and I will promise you a handful of mints on the way out. More 

Ontario, Canada
Level Contributor
41 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Charcoal is a well-known restaurant and it has been around for some time now. They have certainly lived up to their excellent reputation! We celebrated my Mom's 70th Birthday there and everyone was extremely pleased with their meals. Many of us ordered the escargot or calamari appetizers. We had a variety of steaks for the main course (I had the... More 

Helpful?
Thank SonjaMD
Dave A, General Manager at Charcoal Steak House, responded to this review

Thank you for the kind words, and for celebrating your Mom's special day with us. We look forward to seeing you again soon. More 

Windsor, Canada
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Best steak dinner in Kitchener-Waterloo . Went there with my son for his birthday dinner October 2015

Helpful?
Thank NLBlair
Dave A, General Manager at Charcoal Steak House, responded to this review

Thank you, and we hope to see you soon. More 

Kitchener, Ontario, Canada
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 3 weeks ago

Imagine a place to dine where the ambiance is comfortable and quite. No loud music playing in the background, making you think you've entered a dance club not a fine restaurant; no hard surface walls which echo every conversation taking place; seating with enough room between tables that you're not on top of your neighbours. The food is standard steak... More 

Helpful?
Thank James M
Dave A, General Manager at Charcoal Steak House, responded to this review

Solid review. Thank you. More 

Woodstock
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 3 weeks ago

Food was excellent, Prime Rib cooked to perfection, outstanding selection of appetizers. The pace the food which it was served and the temperature of the food was very timely , seems to me that someone was watching and keeping track to inform the serving waiter to attend the table. AWESOME EXPERIENCE

Helpful?
Thank Anselm A
Dave A, General Manager at Charcoal Steak House, responded to this review

Glad to hear you had an awesome experience. Thank you for joining us. More 

Oakville, Canada
Level Contributor
4 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

My husband and I won a gift card to this restaurant The good was amazing. Expensive but well worth the money. Our steaks were done perfectly. Our appetizers were good as well If you want a old world, upscale, place to eat as a couple. This is well worth the little higher prices. The gift card we received was for... More 

Helpful?
Thank lBullL
Dave A, General Manager at Charcoal Steak House, responded to this review

Congrats on the win. See you soon. More 

Ontario, Canada
Level Contributor
33 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

The overall experience was very good indeed. We were seated promptly upon arrival as the reservations were made through the OpenTable app. It was very convent with a follow up email for confirmation & a reminder on the day of the reservation. Our server was friendly & efficient & we never felt rushed. Our meal was cooked to order as... More 

Helpful?
Thank Cougar152
Dave A, General Manager at Charcoal Steak House, responded to this review

Happy belated birthday. Thank you for the positive review. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 31 - US$ 50
Cuisine
Canadian, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Takeout, Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available
Dining Style
Casual Elegant
Good for
Business meetings, Child-friendly, Romantic, Special Occasion Dining, Groups
Open Hours
Sunday
16:30 - 10:00
Monday
16:30 - 10:00
11:30 - 14:00
Tuesday
16:30 - 10:00
11:30 - 14:00
Wednesday
16:30 - 10:00
11:30 - 14:00
Thursday
16:30 - 10:00
11:30 - 14:00
Friday
11:30 - 14:00
16:30 - 23:00
Saturday
16:30 - 23:00
Location and Contact Information
  • Address: 2980 King St E, Kitchener, Ontario N2A 1A9, Canada
    (Fairway Road North)
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-893-6570

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Charcoal Steak House and other visitors
3 questions
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Gravenhurst, Canada
1 month ago
Kitchener, Canada
7 months ago

See all questions (3)

Questions? Get answers from Charcoal Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?