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Charcoal Steak House

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2980 King St E, Kitchener, Ontario N2A 1A9, Canada (Fairway Road North)
+1 519-893-6570
Website
Today
16:30 - 10:00
11:30 - 14:00
Open now
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Hours:
Sun - Thu 16:30 - 10:00
Mon - Fri 11:30 - 14:00
Fri - Sat 16:30 - 23:00
More Info
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590 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Kitchener, Canada
Level Contributor
6 reviews
5 restaurant reviews
Reviewed 3 days ago NEW

Our grandson loves to go out to a restaurant that is a little more upscale than the regular run of the mill restaurants. The food we have always had is very well presented for lunch or dinner. The revised escargot with the cheeses on top is one of my favourites. The wine selections are quite good, however additional Merlots would... More 

Helpful?
Thank jojacbro
Management response:

Thank you jojacbro for your kinds words. We are pleased that your grandson enjoys himself here, as well as his grandparents. I will let our Sommelier know about your request for additional Merlots. More 

Kitchener, Canada
Level Contributor
5 reviews
3 restaurant reviews
Reviewed 3 days ago NEW via mobile

The Charcoal is one of my local favourites. It's a little more expensive than the Keg, but it's also a nicer, quieter environment. Remember that you don't always have to order exactly what is on the menu. Their chef is flexible if you are dieting or have food allergies.

Helpful?
Thank Patricia D
Management response:

Thank you Patricia D. Very pleased that you enjoy your visits here and yes, you are quite right, we are careful and concerned with allergies of any kind. We encourage our guests to let us know abut any concerns so we can accommodate them. More 

North Bay
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

This is an upscale local restaurant and offers fine dining on their main floor. We had the prime rib roast and it was very tender, delicious, and great. As good as any prime rib offered by the best of the Keg locations. They also offer steaks etc, however, one of our party take a small strip streak and had it... More 

Helpful?
Thank FarnorthGold
Management response:

Dear FarnorthGold, Thank you for the review. We are pleased that you enjoyed the prime rib and we certainly hope to see you soon. If anyone in your group ever has a concern about their steak please bring it to our attention immediately and we will have it replaced. Again thank you. More 

Ontario, Canada
Level Contributor
31 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
Reviewed 1 week ago

Once upon a time, this restaurant was a top-notch steakhouse in the K-W area. We were here for a large family gathering in May, and all I can say is that I was very disappointed. Being a large group, we had a fixed 3-course menu. My husband had the mushroom soup (bland) and I had a spinach beet salad that... More 

Helpful?
Thank canehdiangrl
Tim W, Owner at Charcoal Steak House, responded to this review

Hello canehdiangrl, thanks for posting your review of our restaurant although I am very sorry you didn't enjoy the dining experience with your group in May. I would like to find out more details and have messaged you directly. Hopefully we can touch base soon. Best Regards Tim Wideman, Co-Owner Charcoal Steak House More 

Cambridge
Level Contributor
94 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 183 helpful votes
Reviewed 1 week ago

I love salads and steaks. This place has one of the best Caesar salads I have ever had. You must try it if you visit. Everything else is good but nothing amazing.

Helpful?
Thank ColorX
Management response:

Dear ColorX, Thank you very much for the review. We hope the next time you visit we will amaze you. More 

Guelph, Canada
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Overall, both the food and the service was very good. In my mind it is very comparable to the Keg in quality and I like the Keg's selection better (and it is comparable price wise) so I don't know if I would plan to return but it was definitely good!

Helpful?
Thank katsa767
Management response:

Dear katsa767, Thank you very much for your review. We are pleased that you enjoyed your evening with us and certainly hope to see you again soon. More 

Kitchener, Canada
1 review
Reviewed 2 weeks ago

Went for anniversary and was given a dreadful meal. Meat underdone(ordered med rare) but was bleeding and fat was raw with gristle. Meal was comped but our drinks weren't. Should have been. Won't go there again.

Helpful?
Thank cokie2017
Management response:

First let me say I apologize for your experience. If you would kindly respond to me through trip advisor I would love to talk with you more. Thank you More 

Hamilton, Canada
Level Contributor
300 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
Reviewed 2 weeks ago

Located in the Radisson Complex.We did not have a meal but did spend time in the Bar area ,Martini's,.Very nice atmosphere,friendly staff and lots of TV's to watch games.The restaurant area did look very nice though and I would probably eat there next trip

Helpful?
Thank woodeye66
Haifa, Israel
Level Contributor
41 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

Good atmosphere right in the beginning, bar is nice. Little bit crowded. Stake was excellent, made to perfection. Starters are fine and delicious.

Helpful?
Thank Gidi D
Level Contributor
33 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 12 April 2017 via mobile

Went to the Charcoal with husband and sister. Small, expensive menu. Seated me on couch with table too close and they were on each end of table in a chair. Felt tight and dark when they didn't seem to have many customers. Menu was unexciting. I had the salmon. It was a small piece that seemed dry and overcooked. We... More 

Helpful?
1 Thank Fluffstery

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 31 - US$ 50
Cuisine
Canadian, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Takeout, Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Dining Style
Casual Elegant
Good for
Child-friendly, Romantic, Groups, Special Occasion Dining, Business meetings, Local cuisine
Open Hours
Sunday
16:30 - 10:00
Monday
16:30 - 10:00
11:30 - 14:00
Tuesday
16:30 - 10:00
11:30 - 14:00
Wednesday
16:30 - 10:00
11:30 - 14:00
Thursday
16:30 - 10:00
11:30 - 14:00
Friday
11:30 - 14:00
16:30 - 23:00
Saturday
16:30 - 23:00
Location and Contact Information
  • Address: 2980 King St E, Kitchener, Ontario N2A 1A9, Canada
    (Fairway Road North)
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-893-6570

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Charcoal Steak House and other visitors
3 questions
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Gravenhurst, Canada
7 months ago
Kitchener, Canada
over a year ago

See all questions (3)

Questions? Get answers from Charcoal Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?