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Swiss Chalet Rotisserie & Grill

₹₹ - ₹₹₹
Canadian, American
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344 Glendale Ave, St. Catharines, Ontario L2T 4E3, Canada
19056808338
Today
11:00 - 22:00
Closed now
See all hours
Hours:
Sun 11:00 - 21:30
Mon - Sat 11:00 - 22:00
More Info
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Thorold, Canada
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago

Great place to have a meal, love the chicken, and ribs. Ribs are the best. It is Rib and Chicken meal is worth the money.

Helpful?
Thank slohearn
St. Catharines, Canada
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 5 weeks ago

The food was really good,and the Waitress was really knowledgeable and very polite,will definitely return...

Helpful?
Thank Maax123
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this review

Thank you so much for your kind words. Our staff take pride in offering the best possible experience to our guests. We hope to see you again. More 

Hamilton, Canada
Level Contributor
225 reviews
205 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago

Went with family members to this specific location that we do not visit very often. Not sure why but it just doesn't seem as busy as the other locations - which I think is a good thing. What makes or breaks a place like this is your waiter/waitress. We were fortunate to get Katharin who was friendly, efficient, accommodating with... More 

Helpful?
Thank David B
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this review

Thank you for the feedback. I will definitely pass on your praise to your server. We hope to see you again. More 

1 review
4 of 5 bubbles Reviewed 2 December 2016

Great for dining in & takeout. Hard to order from home. The people who take the delivery order are hard to communicate with & make the delivery order process frustrating & time consuming.

Helpful?
Thank Tracy G
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this review

Thank you so much for your feedback. Recently our Call Centre systems have changed, with all changes comes certain challenges. We are working hard to get rid of all the glitches in the system. Our goal is to make both the online ordering and call-in ordering effortless for our guests. We thank you for your patience and look forward to... More 

St. Catharines, Canada
Level Contributor
151 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 18 November 2016

My son and I went here for dinner today and I had a craving for french fries. Most locations can not guarantee this but the manager came out "Cel" and guaranteed me that the french fries are hand cut in the kitchen and placed in a gluten free fryer. I must say, they were the best fries I have ever... More 

Helpful?
Thank Safechoice2014
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this review

Thank you for your feedback. Our team takes pride in what we serve and we understand that each guest has unique likes, dislikes and/or restrictions. We are pleased to offer a gluten-free alternative so that guests like yourself can enjoy our delicious menu items. We look forward to seeing you and your son in the near future. More 

Toronto, Canada
Level Contributor
173 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 6 November 2016

Saturday lunchtime and the place was starting to fill. We were greeted and seated promptly and our server wasted no time in seeing to our needs. This, for 2 of us, was our first experience of the expanded Swiss Chalet menu. Certainly lots to choose from but we stuck by our usually much-enjoyed quarter chicken and salad combos. Our meals... More 

Helpful?
Thank Tony O
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this review

We are pleased that you enjoyed your dining experience with us. And I have to agree juicy chicken is always better than dry chicken. We hope you come dine with us again. More 

2 reviews
4 of 5 bubbles Reviewed 24 October 2016 via mobile

Our favourite place to eat. Always great food and service. The staff is always courteous and friendly

Helpful?
Thank Helen C
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this review

Wow, saying we are your favourite place to eat is the ultimate compliment. Thank you! We hope you continue to come in to enjoy our food and our service. More 

Ontario, Canada
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 21 October 2016

I was in this location for the first time about an hour and a half ago. I just moved to Thorold in September for University, and my fridge broke three weeks ago, so I've tried out some non-franchise places around this area - tonight I wanted something quick, so decided to go with Swiss Chalet, having never run into problems... More 

Helpful?
Thank madlyStefanie
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this review

Thank you so much for your feedback. I must apologize for the service and quality of food that you received. We strive to ensure that the quality of the product that we send out to our guests is top of the line. We understand that mistakes happen, however that is no excuse when it comes to guest satisfaction. Though I... More 

1 review
5 of 5 bubbles Reviewed 24 September 2016 via mobile

Food was great and the staff where really good. My family really enjoyed the meals they ordered and our server was really great with my daughter, when she ask for chocolate milk.

Helpful?
Thank Carrolyn J
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this review

Thank you Carrolyn for those kind words. We definitely strive to offer the best service and the best food quality that we can here at Swiss Chalet Glendale. We can not wait to see you again. More 

Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 8 September 2016 via mobile

My family and I stopped in for dinner at the Glendale Swiss Chalet for dinner before a movie on labour day weekend. They were quite busy as I expected. The host was super attentive. He opened the door for us. Our server was extremely friendly and patient although she was definitely busy. She never rushed us. Took her time explaining... More 

Helpful?
Thank McKerin
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this review

Thank you McKerin for your kind words and feedback. We try to make each guest experience one worth coming for. Our team is constantly working to improve our service and food quality and it is comments like these that motivates them to achieve the highest standards. We can not wait to have you dine with us again. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$ 8 - US$ 19
Cuisine
Canadian, American
Meals
Lunch, Dinner
Restaurant features
Reservations, Delivery, Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 - 21:30
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 344 Glendale Ave, St. Catharines, Ontario L2T 4E3, Canada
  • Location: Canada  >  Ontario  >  St. Catharines
  • Phone Number: 19056808338
Description
Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Swiss Chalet Rotisserie & Grill and other visitors
1 question
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3 months ago

See all questions (1)

Questions? Get answers from Swiss Chalet Rotisserie & Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?