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Hana Japanese Restaurant

Certificate of Excellence
₹₹ - ₹₹₹
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1381 London Road, Sarnia, Ontario, Canada
+1 519-336-8188
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 22:30
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134 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 131: English reviews
Sarnia, Canada
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 week ago via mobile

Made valentines day reservations to suprise my wife. Arrived at the time of the reservation and found 6 other groups in line in front of us all with reservations for the same time and no tables held for any of us and that we would be waiting at least 30 minutes. My wifes favourite restaurant and we were very disapointed.

Thank Nick C
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 January 2017 via mobile

Wonderful dishes and quick service make this a must try place in Sarnia. Come hungry because all you can eat is what makes this place a great bargain for lunch!

Thank Peter K
Ontario, Canada
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 January 2017

Today the Lunch Club ordered 216 pieces of Sushi/Sashimi, 24 spring rolls, 24 Crab Puffs, 3 orders of both Beef Fried Noodle and Chicken Udon. Our order was for takeout and as we arrived the last packages were being bagged up. The Sushi/Sashimi was very refreshing and by ordering the party trays we were able to sample a large variety... More 

Thank LunchClub101
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 10 January 2017

We visited Hana over the holidays and found the food to be good. The rolls were very good. The appetizers were ok. The spring rolls were not even close to authentic (more PC frozen appies quality). Deep fried gyoza is just wrong. I've never tried beef gyoza before this place, and it definitely will not be on my wish list.... More 

Thank Christine L
Kincardine, Canada
Level Contributor
22 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 January 2017

We showed up at prime time for dinner in party of seven. We were greeted and seated promptly. Question was posed if they had gluten-free soy sauce. Bottles of gluten-free soy sauce were brought out for the entire table. Orders were picked up promptly and brought out as soon as ready. Fare was of excellent quality and portion sizes did... More 

Thank SaagGosht
Brights Grove, Canada
Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 8 December 2016

This USED to be our go to family gathering restaurant. The last few times we have been, nothing has been good. We always make a reservation, but there are often mistakes, due to the language barrier. This is definitely an issue when booking the party room and you arrive to find it full of other people. The service has been... More 

Thank Sue M
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 November 2016

Several of us came to Sarnia to eat at a particular restaurant which happened to be closed that day. We were helpfully directed to Hana, and enjoyed ourselves greatly, once we figured out how the menu works! See below.

Thank Ellen T
Aylmer, Canada
Level Contributor
44 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 13 November 2016

to start, we waited to be seated for at least 30 minutes when there were a lot of empty tables. they were slow to take our order and then they kept mixing up orders between us and the tables around us. On the bright side it gave us a good excuse to talk to the people around us to exchange... More 

Thank the_Chilcotts8251
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 November 2016 via mobile

The food is so good here! Very clean. It's is all you can eat. You order off a menu and they bring it out freshly made. My favourites at the crab puff and avocado seaweed pizza. Yummy.

Thank Felicity B
1 review
2 of 5 bubbles Reviewed 5 November 2016 via mobile

I've eaten at Hana quite a few times. In the beginning the food was always delicious and fresh and the service was always quick. However lately, Hana has taken a turn for the worse. Firstly, the service lately has been subpar. Sometimes waiting up to 30 minutes after being seated to finally put in an order, the employees seem very... More 

Thank Nathan P

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Japanese, Sushi, Asian
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Wheelchair Accessible, Full Bar
Good for
Kids, Child-friendly, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: 1381 London Road, Sarnia, Ontario, Canada
  • Location: Canada  >  Ontario  >  Sarnia
  • Phone Number: +1 519-336-8188
My wife and I had lunch here yesterday (August 9, 2011). The restaurant opened on July 29th at the old Pepper Jack’s / Kelsey’s location.
We enjoyed our meal. The cost, excluding trip, was $32.95 for the two of us. Japanese restaurants seem to be a little on the pricey side so this amount was not unexpected.
On this particular day they were having problems with their credit/debit card system, and it was a “cash-only” operation. Patrons were directed to a cash machine at a nearby bank in the same plaza.
The lunch clientele seemed mostly drawn from the casually dressed vacation crowd on this day.
The restaurant advertises itself as “all you can eat”, but it is not buffet style. When we sat down we had to fill out an order form using the menu as a guide and the dishes were then brought to our table. That arrangement might be a problem to diners unfamiliar with Japanese food. How do you know what to try without seeing what was on offer? We filled out our order form, trying to judge how much food to ask for. We eventually placed a second order – just for dessert and there was no delay in having the additional food delivered. But with this kind of ordering system the waitress will likely make 5 to 10 trips to your table. When they get busy, I wonder if there will be delays? We experienced none however.
Everything we ordered was very fresh and tasty and we enjoyed each and every dish.
I guess here in the West we expect our waitresses to have a smile on their faces and generally give the impression that they enjoy their work and appreciate us being there. At Hanas, the waitresses seem to be mostly Chinese girls, and they show very little personality with the customers. To be fair, one or two did respond with a smile to other diner’s friendly remarks, but our waitress was blank-faced throughout. That needs improving.
The décor is really nice and the washrooms are spacious and high class.
I hope this restaurant is a success here in Sarnia and we will have another permanent outlet for Japanese food. They just need to get the waitresses to learn how to smile as they deliver really tasty food.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hana Japanese Restaurant and other visitors
1 question
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?