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Swiss Chalet

₹₹ - ₹₹₹
Canadian, American
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399 Lansdowne St. West, Peterborough, Ontario K9J 1Z5, Canada
+1 705-745-5577
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66 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Havelock, Canada
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

We've been coming to this location for years, and always had good food/service, but this day was a different story. We stopped in for lunch, but were sorry we did and we left really disappointed. When our meals arrived, there were no condiments of any kind, no dipping sauce, nor butter and my side order was ice cold. When we... More 

Helpful?
Thank Finbegin
Peterborough, Canada
Level Contributor
36 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 3 January 2017

We went for New Years dinner. The waitress forgot our water, my Dad got his soup after he got his meal. No butter was given to us for potatoes, buns or veg had to wait to get some. Ribs come dry with no sauce. Chicken was good

Helpful?
Thank Sheila O
Orillia, Canada
Level Contributor
103 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed 12 December 2016

We've been several Swiss chalet all over Ontario, even this one on a few occasions before. We first got the spinach dip with chips, it was luke warm and seems like a cheap version made some sort of soup mix or something. Then my wife had the hot chicken sandwich and I had the quarter chicken meal. Hers came with... More 

Helpful?
Thank Germain1000
1 review
1 of 5 bubbles Reviewed 12 November 2016 via mobile

The staffing is very light. We had wait and there were of tables. Someone needs o look at the operation as it is obviously a lack training and guidance from Cara Foods.

Helpful?
Thank purplepe
Mississauga, Canada
Level Contributor
351 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
2 of 5 bubbles Reviewed 5 November 2016

Decided to give it another try, big mistake. Slow service, poor food, especially the beef and ribs and noisy. Never again.

Helpful?
Thank DaveE45
Medicine hat
Level Contributor
213 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 12 October 2016 via mobile

This restaurant is great for the Hungary man but in this case we decided to stop for a light lunch and it was great the soup was great so when you need a snack stop here

Helpful?
Thank Coachfitz
Level Contributor
27 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 17 September 2016 via mobile

I like the chicken at Swiss Chalet but decided to try the beef that's being currently advertised. Unfortunately, like the ribs the meat was dry and average tasting. I thought the triple A rating of the meat would make it better but it didn't. Just stick to the ckikin!

Helpful?
Thank L K
Havelock, Canada
Level Contributor
18 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 August 2016

I found this Swiss Chalet to be very clean ,the staff were very friendly and the food was excellent. We tried one of the side order whick was a bread loaf stuffed wuth cheese and wow was it ever good.

Helpful?
Thank raymondhubble
Ottawa, Canada
Level Contributor
86 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 11 July 2016

This is a franchise operation, so no surprise as to the menu. You know exactly what you are going to get. I was there with children and they were comfortable and declared the cheesy chicken pasta the most delicious they had ever had. The service was excellent.

Helpful?
Thank Steffi O
Peterborough, Canada
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 28 June 2016

I always ask to make sure the chicken is freshly cooked and has not been sitting around for a while because I've been served dried up chicken on numerous occasions. I've also had problems with delivery orders. We like dark meat and that's all we order. I've received white meat again too many times to make it acceptable mistakes. Check... More 

Helpful?
Thank PSquaredMarmora

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Canadian, American
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Delivery, Takeout
Good for
Child-friendly
Location and Contact Information
  • Address: 399 Lansdowne St. West, Peterborough, Ontario K9J 1Z5, Canada
  • Location: Canada  >  Ontario  >  Peterborough
  • Phone Number: +1 705-745-5577

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Swiss Chalet and other visitors
4 questions
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Ennismore, Canada
Orleans
over a year ago

See all questions (4)

Questions? Get answers from Swiss Chalet staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?