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Trattoria Caffe Italia

#391 of 2,193 Restaurants in Ottawa
Certificate of Excellence
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254 Preston St | Corner of Gladstone Ave., Ottawa, Ontario K1R 7R4, Canada
+1 613-236-1081
12:00 - 23:00
Closed now
See all hours
Sun 12:00 - 21:00
Mon - Thu 11:00 - 22:00
Fri 11:00 - 23:00
Sat 12:00 - 23:00
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188 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 183: English reviews
Ottawa, Canada
Level Contributor
170 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
Reviewed 3 days ago NEW

This used to be one of my favourite Italian restaurants on Preston Street because of the atmosphere, service, quality of food and value. Although the atmosphere and friendly service is still there, the quality of the food does not seem to have kept up with the competition on Preston street. Will be in no rush to return given the alternatives... More 

Thank David W
Ottawa, Ontario Canada
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

I love this place. I feel like I'm stepping into Italy. Service always good, food delicious. Their margarita pizza is simply outstanding. The flavors are authentic. Definitely going back again.

Thank Patrizia D
Level Contributor
15 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Got a craving for salmon but I didn't want to go out. So I settled to ordering in Uber eats, it was very expensive so I thought it must be good, right? This was the most disappointing salmon ever. It was mushy, not seasoned, had no flavors and the little amount of vegetables that came with it weren't cooked. I... More 

Thank Emilie R
Ottawa, Canada
Level Contributor
6 reviews
6 restaurant reviews
Reviewed 23 March 2017

Went there with a friend on a Wednesday night. It was really cold outside so we were craving Italian comfort food. My friend ordered the fried zucchini as an appetizer, it came quickly but had too much batter and wasn't very well seasoned so tasted quite bland. For dinner, I ordered the spaghetti carbonara and my friend, the fettuccine alfredo.... More 

Thank judith201640
Level Contributor
35 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 22 March 2017

When i'm in a new city, i always refer to TripAdvisor to help with restaurant suggestions. I got a number of recommendations while searching for a place on Preston but this did not come up. Luckily while walking in between two places, we walked by Trattoria Caffe Italia and the aroma coming from this place called us! The best dinner... More 

Thank cattas
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 11 February 2017 via mobile

My first impressions of Trattoria Caffe Italia was underwhelming: the lit-up yellow and red caffe sign takes away from the curb appeal of the more upscale feel of Little Italy. Although, once you walk in the greeting staff are very attentive and welcoming. The bustle of the place is reminiscent of busy Italian restaurants in New York. Traditional Italian music... More 

1 Thank Jack M
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 February 2017

Me and my husband were in on a Thursday night for dinner when I witnessed the disturbing things that happen behind closed doors. I was on my way to the washroom when I accidentally entered through the kitchen door where I saw a server using her HANDS to pick up the bread and served it to a table. I suddenly... More 

2 Thank kayla b
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 21 January 2017 via mobile

Calamari was flavorless. I had the Pollo Parmigiana with spaghetti bolognese. The meat sauce was basic cafeteria quality sauce. My partner had the pizza which was hard as a rock and compared to a frozen pizza. Really not worth the 70$ spent. Awful considering the price. Nice ambience but the food falls short.

2 Thank Talia S
Ottawa, Canada
Level Contributor
17 reviews
9 restaurant reviews
Reviewed 18 January 2017 via mobile

We had a lovely dinner. The service was outstanding. They were so attentive and helpful. The dishes were amazing. I had a spinach manicotti. They have a very fine wine list. There was an accordion player there. Gina our server said he is there on weekends. To top it off there was a priest having dinner as well. It seemed... More 

Thank Deeper19
Gatineau, Canada
Level Contributor
79 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 2 January 2017

My wife and I had our family Christmas dinner here on Boxing Day. We were a large group and had a variety of dishes and everything was very good. Portions are generous but not overwhelming. Service was excellent, friendly and attentive.

Thank marcothibault

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$ 7 - US$ 31
Italian, Vegetarian Friendly, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Private Dining
Good for
Romantic, Groups, Special Occasion Dining, Kids, Business meetings, Child-friendly
Open Hours
12:00 - 21:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
12:00 - 23:00
Location and Contact Information
  • Address: 254 Preston St | Corner of Gladstone Ave., Ottawa, Ontario K1R 7R4, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: +1 613-236-1081
Located in Ottawa’s Little Italy, Trattoria Caffe Italia has been a top choice for locals and tourists for more than 25 years. Our impressive wine list, representing more than 7000 bottles from Italy and across the world, has allowed us to be the recipient of the prestigious Wine Spectator Award for several consecutive years. Join us for a casual yet exceptional lunch or dinner in our rustic yet modern dining room, host a corporate or family event in one of our two private dining facilities or dine under the stars on our rooftop terrazzo during the summer months.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Trattoria Caffe Italia and other visitors
2 questions
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Questions? Get answers from Trattoria Caffe Italia staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?