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Boston Pizza

#1,530 of 3,020 Restaurants in Vancouver
₹₹ - ₹₹₹, Pizza,
869 Hornby St | Theatre District, Vancouver, British Columbia V6Z 1T9, Canada
+1 604-681-5540
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Overview
  • Excellent21%
  • Very good35%
  • Average13%
  • Poor18%
  • Terrible13%
24 Jun 2018
“Good”
14 Jun 2018
“Lunch with freinds”
Restaurant Hours
CUISINES
Bar, Pizza, Pub
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
LOCATION
869 Hornby St | Theatre District, Vancouver, British Columbia V6Z 1T9, Canada
All Details
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (38)
Traveller rating
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1 - 10 of 29 reviews

Reviewed 1 week ago

If I could put zero stars I would, worst experience I’ve had in a long time. Group of 5 adults & 6 kids and almost everything we ordered was wrong, over cooked or tasted horrible. Server didn’t bring many things we asked for several times....More

Date of visit: December 2018
Thank Heather S
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 1 week ago

Hi, Heather. We're sorry to hear about your experience and we would like the chance to look into this. Please share the details at https://bostonpizza.com/contact-us.html so that we can follow up with the team involved and make it better! Thank you.

Reviewed 1 week ago

This is the 2nd time we've held a birthday lunch at this restaurant and both times they did a great job. The pizza's arrived quickly and the service was friendly and excellent.

Date of visit: December 2018
Thank beeflie
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 1 week ago

Hi, there! We're glad to hear you had a great experience. Happy Birthday from your friends at Boston Pizza! Thanks for celebrating with us and we hope to see you again soon! 😊

Reviewed 13 November 2018

I was at this outlet for Boston Pizza with a colleague after a long day at a conference. The restaurant was not very busy, and there appeared to be plenty of staff. It took a wait to be seated, although there was no one else...More

Date of visit: November 2018
Thank Harold H
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 4 weeks ago

Hi, Harold. We're sorry to hear about your experience and we would like the chance to look into this. Please share the details at https://bostonpizza.com/contact-us.html so that we can follow up with the team involved and make it better! Thank you.

Reviewed 25 June 2018 via mobile

Very good pizza with friendly staff! Massive large screen showing sport if that's what you like! Not the cheapest but great value. Unfortunately the waitress did add another tables bill to ours! But the mistake was quickly rectified. Would I go here again? Yes

Date of visit: June 2018
Thank E2453PEmartint
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 26 June 2018

Thank you for the 4 star review, Martin. Hopefully, we can make your next visit a 5 star visit! See you again soon!

Reviewed 14 June 2018

I have eaten at this Boston Pizza and others often. I find the food at this Boston Pizza inconsistent. I tend to order the Mediterranean chicken salad often because I like it. this time the chicken was very dry and look a little burnt. The...More

Date of visit: June 2018
Thank Scorpio-1001
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 15 June 2018

Hi, there. We're glad to hear that you enjoyed the service, but we're sorry that you were not always satisfied with your food. Your feedback is important to us and we’d like to learn more. Please share the details at https://bostonpizza.com/contact-us.html so that we can...More

Reviewed 7 May 2018 via mobile

We had dinner on this Boston Pizza last night, the food is good, the mediterranean hummus as starter is great and really good, while the pizza is average. However, I have to emphasis the great great service of our waitress Alex W., god, amazing service,...More

Date of visit: May 2018
Thank DD198407
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 8 May 2018

Thank you so much for the 5 star review! We're glad to hear you had a great experience!

Reviewed 21 April 2018

decided to go to this Boston pizza , it is close to work food is good , service is good. they seem to lack consistency. If they messed up they always make up for it.

Date of visit: April 2018
Thank Scorpio-1001
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 23 April 2018

Hi, there! Thank you so much for visiting! We are glad to see that you enjoyed your visit! We hope the next time you come we can provide you with a 5 star experience! We hope to see you again soon!

Reviewed 3 March 2018 via mobile

We visited this restaurant on a Friday night and there was a good atmosphere with plenty of sport on the TV's. I'd seen poor reviews but we liked the menu and gave it a chance. Really enjoyed our meal and the portions were large and...More

Date of visit: March 2018
Thank Matesys
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 5 March 2018

Hi, Matesys! Thanks for the 5 stars, we hope to see you again soon.

Reviewed 24 August 2017 via mobile

If you want a value for money meal then you cannot go wrong with Boston Pizza. It's a standard menu and the food was good with the portions big.

Date of visit: August 2017
Thank Peteboo1971
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 18 December 2017

Thanks a lot for saying so, Peteboo1971!

Reviewed 24 August 2017

We were seated almost right away (we were asked outside or inside which was nice) and told about the specials. Our waitress came over quickly and took our drink and food order. The food arrived and it was good. There were a few issues we...More

Date of visit: August 2017
Thank DisneyCA2012
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 18 December 2017

Hi DisneyCA2012, we're sorry to hear about your experience and we would like the chance to look into this for you. If you could please provide your details at https://bostonpizza.com/contact-us.html we will be able to follow up. Thank you!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Cuisine
Bar, Pizza, Pub
Meals
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Reservations
Good for
Child-friendly, Groups
Location and Contact Information
  • Address: 869 Hornby St | Theatre District, Vancouver, British Columbia V6Z 1T9, Canada
  • Location: Canada  >  British Columbia  >  Vancouver>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +1 604-681-5540
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