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Second Cup

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317 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A1, Canada
+1 403-760-3866
Website
Today
07:00 - 21:00
Closed now
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Hours:
Sun - Sat 07:00 - 21:00
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88 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Northamptonshire, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago

What more can I ask for than a nice cup of Hot Apple Cider and a Blueberry Muffin, simple but so good. Not forgetting the free WiFi.

Helpful?
Thank _dawn_goss
Sydney, Australia
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Dropped in not crowded and thought I would get a decent coffee . In the end just a step above Starbucks and the service was real average . Coffee made but not here you go it was just pushed down the counter ..... Just another "fast coffee shop "

Helpful?
Thank Grant J
Sydney, Australia
Level Contributor
80 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 20 January 2017

Came here a couple of times for a hot chocolate. Pretty decent but nothing special. The staff always seemed to be talking to each other whilst serving customers which was a bit unprofessional. The cafe has free wifi which definitely came in handy a couple of times as I wasn't connected to a phone network.

Helpful?
Thank teedus
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 January 2017

North American coffee outside the big cities is generally poor and limited to the awful per drip stuff or Starbucks. So Second Cup is a revelation. Servers proper espresso based drinks in sensible portions....no 'vat' like mugs here! They have a great range of blends and interesting varieties from all over the world. They also do an excellent line is... More 

Helpful?
Thank Peter H
Maple Creek, Canada
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 31 December 2016

Coffee here was fine but the customer service was not. I walked in with a Starbucks to go cup so I think perhaps they had me pegged as soon as I entered the store, but when I try to choose what size I wanted they just want their eyes and told me they had no idea what my cup size... More 

Helpful?
Thank Connie P
Bundaberg, Australia
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 November 2016

It's hard to find good coffee in the US. Second Cup provided coffee made on milk in the Aussie style. Yeah!

Helpful?
Thank jennieleigh2016
Loretta7171, Owner at Second Cup, responded to this review

Thank you so much for your feedback! We love that you enjoyed our Canadian version of an Aussie favorite. Hope you had an amazing visit in beautiful Banff. Thanks again for taking the time to write a review. Much appreciated. More 

Calgary, Canada
Level Contributor
100 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 18 October 2016

I got a free drink here with my Second Cup Rewards, and it was delicious. The staff was helpful and quick, even with the confusion when my friend ordered a "medium dark roast with room"!

Helpful?
Thank BabyOnTheMove
Loretta7171, Owner at Second Cup, responded to this review

Hey there! Thank you for your review and love that you are cashing in your REWARDS!! I'll follow up with my staff on "the room", which is probably one of our newer gals! (haha) Thanks again for visiting us and we hope to see you again soon. More 

St Albans, United Kingdom
Level Contributor
322 reviews
193 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed 7 October 2016 via mobile

We popped in here for breakfast via the rear entrance in the mall. It was nice and busy but we still got a table. The offer is pretty much what you would expect and the prices reasonable. As others have mentioned, the interior is quite tired now with some seats having split covers. For a quick snack it did the... More 

Helpful?
Thank Gary T
Level Contributor
31 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 19 September 2016 via mobile

If you are looking for something like Starbucks ... This is your place. I've been a life long Starbucks fan but would make the switch if there were locations in the states. The service we had during our 10 trips during the week was amazing. Only complaint was the red velvet cake was extremely dry and not worth the cost.

Helpful?
Thank Hawkfan02
Edmonton
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 6 September 2016

Anything on this menu is supreme !! Can't go wrong !! My wife is a huge fan of Star Bucks, but Second Cup soars above the competitions !!!!

Helpful?
Thank M5612DSroberth

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Cafe
Meals
Breakfast
Restaurant features
Seating, Street Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Takeout
Good for
Child-friendly, Cheap Eats
Open Hours
Sunday
07:00 - 21:00
Monday
07:00 - 21:00
Tuesday
07:00 - 21:00
Wednesday
07:00 - 21:00
Thursday
07:00 - 21:00
Friday
07:00 - 21:00
Saturday
07:00 - 21:00
Location and Contact Information
  • Address: 317 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A1, Canada
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-760-3866

Questions & Answers

Questions? Get answers from Second Cup staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?