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₹₹₹₹Seafood, , Vegetarian Friendly
Carretera Tulum-Punta Allen, Tulum 77717, Mexico
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  • Excellent59%
  • Very good18%
  • Average10%
  • Poor6%
  • Terrible7%
Travellers talk about
“ribs” (155 reviews)
“octopus” (163 reviews)
“jicama slaw” (70 reviews)
Closed Now
All hours
Seafood, Central American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Carretera Tulum-Punta Allen, Tulum 77717, Mexico
All Details
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JPMiles / Payback Arrow
Reviews (1,454)
Traveller rating
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1 - 10 of 1,259 reviews

Reviewed 2 days ago

It opens at 5.30 and your see a que starting from 5 . Get in line and your get in no problem . The waiters were great - explaining everything well and answering any Qs . The food was wonderful best Grilled Prawns ive ever...More

Thank terry f
Reviewed 4 days ago

We had emailed Hartwood a few weeks prior to arriving in Tulum to no avail. After hearing all the hype we decided to come in as walk ins. The hostesses were turning people down left and right. After initially telling us no, she came down...More

1  Thank Callie C
Reviewed 5 days ago via mobile

We were lucky to get a table as a “walk-in” - got there about 18:00 and the place quickly got full. Had lobster and shrimp for starters and both dishes was absolutely amazing! The same goes for the mains which pork ribs and fish. Finished...More

Thank alte_arild
Reviewed 1 week ago via mobile

This is place in fashion. If you want a reservation you need to ensure that one month ahead. Such things always make me suspicious. But it was really great. I had the Angus steak after having started with lobster salad. Delicious. Good environment. One or...More

Thank 88magnusr
Reviewed 1 week ago

Hartwood is an excellent choice for dinner, while in Tulum. (Reservations are definitely needed.) The entire restaurant uses candles for light and wood fires for cooking, with the only electricity for the blender! The chill vibe sets the stage for an amazing culinary experience. Relaxing...More

Thank Elizabeth P
Reviewed 1 week ago

We arrived on Christmas eve. Needless to say it was a zoo. We had booked a reservation well in advance (a month) for 8:30pm and arrived on time to be told it would be a 20-25 minute wait. No problem. We ordered a bottle of...More

1  Thank CAREUT
Reviewed 1 week ago via mobile

The music...the atmosphere....the service...and of course the food. Lived up to its reputation. Bring cash. Nearby ATMs hardly work. Good for vegetarians as well as omnivores.

Thank Max V
Reviewed 1 week ago

this place is overrated its not worth you money or your time... we got our table the server was attentive and nice...we ordered food, the "vegetable dip" was terrible we did not even finish it, we had rib eye which was just "average" after we...More

1  Thank Gerente G
Reviewed 1 week ago via mobile

We had a bad experience a couple of years ago trying to get a table at Hartwood but on our return to Tulum this year we thought we’d give it another go. They now except email reservations which was easier...the email correspondence was efficient, easy...More

Thank sineadschav
Reviewed 1 week ago via mobile

If you ever go to Tulum, book a table here immediately after you book the flight. We didn't have enough time in Tulum so would love to go back and I would happily eat here every day if given the chance. I had the griddled...More

Thank Valerievl
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Questions & Answers
29 December 2017|
AnswerShow all 3 answers
Response from allycelauren | Reviewed this property |
Expect to spend $2500 pesos for a couple drinks, appetizers, mains.
28 November 2017|
AnswerShow all 6 answers
Response from TheaFerrari | Reviewed this property |
Hello, To be fair to them, even last year with their previous email system I would always get an answer and I am either super lucky or my name is someone famous in another country because I must have got 5 bookings... More
Amanda L
17 May 2017|
AnswerShow all 6 answers
Response from SeattleYooper | Reviewed this property |
I tried to email several times, and no response. Show up 30 minutes before they open and you should get a seat. There was a giant line by the time they opened, and practically the entire line was seated. Worth it.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 40
Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Local cuisine, Special Occasion Dining, Romantic
Open Hours
6:00 PM - 10:00 PM
6:00 PM - 10:00 PM
6:00 PM - 10:00 PM
6:00 PM - 10:00 PM
6:00 PM - 10:00 PM
Location and Contact Information
  • Address: Carretera Tulum-Punta Allen, Tulum 77717, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Tulum
  • E-mail
An open-air restaurant located on the jungle side of Tulum's beach road. Local sea-to-table ingredients cooked on the grill or wood burning oven. Menu changes daily based on availability of ingredients.Dinner only. Pesos only.
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