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Lucca Restaurant

Carretera Cancun Tulum Km. 62, Playa del Carmen 77710, Mexico
+52 877 418 2963
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  • Excellent69%
  • Very good27%
  • Average2%
  • Poor0%
  • Terrible2%
Travellers talk about
“grand velas” (8 reviews)
Closed Now
Italian, Mediterranean, Vegetarian Friendly, Vegan Options
Carretera Cancun Tulum Km. 62, Playa del Carmen 77710, Mexico
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Reviews (48)
Traveller rating
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1 - 10 of 32 reviews

Reviewed 3 February 2018

Reservation made for 12 a week prior was met with 2 tables of 6, not as promised!! Going all the way to manager and no empathy only explanations when other restaurants in the resort have handle same number of guest at one table. Hard to...More

Thank AGrayghost
Reviewed 24 December 2017

Lucca serves the most incredible Italian food I have ever eaten. The service is divine. One of the best meals we have ever had.More

Thank kimberlysbunting
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 3 weeks ago

I want to take this opportunity to thank you for taking the time to share your comments with us regarding your recent visit to our Italian restaurant Lucca. I am very pleased to know your opinion “amazing Italian food and impeccable service!” Your review is...More

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Reviewed 17 October 2017

Wow where to start, waiting staff are great, Israels team make you very welcome and help the dining experience become amazing. Menu is very interesting so you wont be disappointedMore

ExecAccount, FOOD & BEVERAGE DIRECTOR at Lucca Restaurant, responded to this reviewResponded 6 November 2017

It was a pleasure to see you also had an amazing dining experience in Lucca, our Italian restaurant and one of the eight options that make up our culinary tour. And I thank you for highlighting the work of Israel and his waiter staff, who...More

Reviewed 8 September 2017 via mobile

We had the pleasure of celebrating my birthday in this absolutely beautiful restaurant from the moment you walk into the serene ambiance, and the greeting by hostess and host Israel, you will enjoy this restaurant. Chef Francisco greeted us as soon as we were seated...More

Thank littlerOse0906
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 3 weeks ago

Thank you very much for sharing with us your descriptive comments which reflect your satisfaction with the memorable experience that you enjoyed in our Italian restaurant, Lucca. As Executive Chef, I feel proud to know that our chefs, and each member of our staff, celebrated...More

Reviewed 11 July 2017 via mobile

Chef Francesco Cavicchi is the executive chef at the Lucca restaurant at the Grand Velas Rivera Maya resort. My sister and I had a fabulously prepared five course meal. Chef Cacicchi took us on a culinary tour of Italy that we will never forget. From...More

Thank Michelle L
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 14 August 2017

Ms. Michelle, thank you for your kind comments that describe the excellent culinary experience that you and your sister enjoyed in our fine dining venue, Lucca. As you state, Chef Cavicchi loves to pamper all his visitors with "a culinary tour of Italy" with some...More

Reviewed 27 May 2017

Lots of options for everyone but when one of our group wanted a substitution, she was told "no" from the kitchen. Desserts were delicious and presented beautifully. Some of our group stated their food was a little bland. Restaurant was crowded and service was a...More

Thank lynnetravels2017
Reviewed 29 April 2017 via mobile

I have eaten at Lucca in the past and had great meals. But four months ago a new chef took over and changed the menu. I was blown away. This is now one of my family's favorite restaurants in all of Riviera Maya, and one...More

Thank Skiveez
Reviewed 8 April 2017

Italian prepared with creative flair and great flavor. Good for both couples and families. Highly attentive team.

Thank D0000000
Reviewed 22 March 2017

Our family had dinner at Lucca twice while staying at Grand Velas. The service was excellent on both occasions and the staff were very friendly. My kids enjoyed the pizza and pasta. Most of the menu options are more gourmet but the restaurant has a...More

Thank David G
Reviewed 4 March 2017

Green spaghetti is their house specialty per the water. I ordered and it was, indeed, good. Nice wine selection for the all-inclusive and they keep bringing more - always good.

Thank CharlesAMIV
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 1,500 - US$ 2,500
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Child-friendly, Groups, Romantic
Open Hours
6:00 PM - 11:00 PM
6:00 PM - 11:00 PM
6:00 PM - 11:00 PM
6:00 PM - 11:00 PM
6:00 PM - 11:00 PM
6:00 PM - 11:00 PM
6:00 PM - 11:00 PM
Location and Contact Information
  • Address: Carretera Cancun Tulum Km. 62, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 877 418 2963
Enjoy Italian-Mediterranean cuisine and a scrumptious menu of fresh seafood, meats, and homemade pastas at Lucca. House specialties include agnello de Lucca, Gnocchi Al Ragu Di Anatra, Filetto Di Manzo Con Burro Alla Senape served with mustard sauce, red wine reduction, potato "tortino" and portobello. Located in the Ambassador Section, Lucca is a wonderful Riviera Maya, Mexico restaurant where families can gather around a table and enjoy a relaxed atmosphere. Reservations are required.
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