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Lucca Restaurant

Carretera Cancun Tulum Km. 62, Playa del Carmen 77710, Mexico
+52 877 418 2963
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Overview
  • Excellent71%
  • Very good22%
  • Average6%
  • Poor0%
  • Terrible1%
Travellers talk about
“pizza” (4 reviews)
“tiramisu” (2 reviews)
“grand velas” (9 reviews)
Closed Now
Hours
CUISINES
Italian, Mediterranean, Vegetarian Friendly, Vegan Options
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
LOCATION
Carretera Cancun Tulum Km. 62, Playa del Carmen 77710, Mexico
All Details
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Reviews (59)
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1 - 10 of 41 reviews

Reviewed 30 July 2018

Very nice restaurant, dress code is formal, if you go before the sunset you can see the mangrove swamp if you sit by the window or outside. Big menu, you can choose from pasta to fish.More

Thank Amelia V
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 10 August 2018

Thank you very much, Amelia, for dining with us at Lucca Restaurant. We are very proud to have offered you the elegance, flavors, and ambiance all under our 4 Diamond setting. And having knowledgeable waitstaff to help guide you through each portion of the menu...More

Reviewed 18 July 2018

While the service and the ambiance were very good the meal was not as good. Most people at the table felt their dishes were over seasoned or too salty. Could have been just that night. Worth another try.More

Thank WordsTravel
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 10 August 2018

Thank you for bringing your comments on our dishes to my attention. As executive chef of Grand Velas, I can say that my kitchens go to great efforts to season each dish to enhance its natural flavor. But based on your valuable observations I will...More

Reviewed 11 July 2018

A hidden gem! Maybe the best atmosphere of any of the restaurants due to the windows and landscape. And the food was wonderful to this group of Italians!More

Thank ramimperry
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 10 August 2018

As executive chef, I feel very proud to have your firm seal of approval on your overall Lucca dining experience. We feel that our service and product compares admirably to some of the best restaurants in the world including Italy itself, and your fine comments...More

Reviewed 5 July 2018

Our dinner at Lucca was another highlight of our vacation. Presentation, service and ambience was great. They had a gentleman playing a music instrument that added to a great evening.More

Thank Kim A
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 10 August 2018

We are truly pleased to have all the ingredients of a wonderful dining experience come together for you at Lucca Restaurant. Although taste is an essential target of perfection, there are so many other factors that combine to make the evening a success. And our...More

Reviewed 5 July 2018 via mobile

If you love Italian food, book your reservation early and often! We ate here on our next to last night. We weren't very hungry so we asked for pizza for our appetizer! It was one of the best pizzas ever! Tiramasu is a must.More

Thank YaYaAlice
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 10 August 2018

Thank you, Alice, for sharing with the world your love and excitement for Lucca Restaurant. We try to have something available for all tastes and preferences and if its only pizza and tiramisu that you wish for, then con gusto you will have some of...More

Reviewed 24 April 2018

They we really nice to everyone. A nice romantic atmosphere with great food! Highly recommend this place!

Thank Brad R
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 31 May 2018

Your recommendation, Brad, is the best reward we could ever aspire to. Thank you very much. We look forward to be granted the honor of more visits to continue your culinary romance with our menu and atmosphere. MARIO LÓPEZ EXECUTIVE CHEF GRAND VELAS RIVIERA MAYA

Reviewed 16 April 2018

Amazing restaurant. Beautifully location to watch the sunset. Menu is fantastic. Great variety of food and fab service.More

Thank MissyAl
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 31 May 2018

Missy, it is a thrill to know that you consider Lucca as being an “amazing restaurant,” thank you greatly. I am also very pleased that you find our service “fabulous” and glad that our location offers the opportunity for you to enjoy watching the sunset....More

Reviewed 2 April 2018

We ate lunch here, and made sure we sat outside by the pool. The service is out of this world. The food is very goodMore

Thank bhurliman
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 31 May 2018

To have our service considered as “out of this world” is the only reward we really need to continue improving our work offering the best possible gourmet selections possible. Thank you very much for sharing this perception of your recent visit to Lucca. We hope...More

Reviewed 17 March 2018

We would never want to write a bad review of any part of Grand Velas, but this time we were a little disappointed with the food. There was no traditional lasagne (which my husband loves), the bolognese was bland and the carbonara salty. 😞More

Thank Theresa K
ExecAccount, EXECUTIVE CHEF at Lucca Restaurant, responded to this reviewResponded 31 May 2018

First of all, please accept my sincere gratitude for taking time to review your recent experience at Lucca. It is regretful that our bolognese and lasagna options did not meet your husband´s expectations. Let me assure you I have taken the issue up with my...More

Reviewed 3 February 2018

Reservation made for 12 a week prior was met with 2 tables of 6, not as promised!! Going all the way to manager and no empathy only explanations when other restaurants in the resort have handle same number of guest at one table. Hard to...More

Thank AGrayghost
ExecAccount, FOOD & BEVERAGE DIRECTOR at Lucca Restaurant, responded to this reviewResponded 29 March 2018

I thank you, for taking time to share your observations about how you perceived our service and attention. I am going to look into the reservation issue with the manager and will bring it up at our next executive meeting to find the best way...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$ 1,500 - US$ 2,500
Meals
Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Groups, Child-friendly, Romantic
Open Hours
Sunday
6:00 PM - 11:00 PM
Monday
6:00 PM - 11:00 PM
Tuesday
6:00 PM - 11:00 PM
Wednesday
6:00 PM - 11:00 PM
Thursday
6:00 PM - 11:00 PM
Friday
6:00 PM - 11:00 PM
Saturday
6:00 PM - 11:00 PM
Location and Contact Information
  • Address: Carretera Cancun Tulum Km. 62, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 877 418 2963
Description
Enjoy Italian-Mediterranean cuisine and a scrumptious menu of fresh seafood, meats, and homemade pastas at Lucca. House specialties include agnello de Lucca, Gnocchi Al Ragu Di Anatra, Filetto Di Manzo Con Burro Alla Senape served with mustard sauce, red wine reduction, potato "tortino" and portobello. Located in the Ambassador Section, Lucca is a wonderful Riviera Maya, Mexico restaurant where families can gather around a table and enjoy a relaxed atmosphere. Reservations are required.
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