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Kaxapa Factory

Calle 10 Norte | and 15-20 Avenida, Playa del Carmen 77710, Mexico
+52 984 803 5023
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  • Excellent80%
  • Very good13%
  • Average4%
  • Poor0%
  • Terrible0%
Travellers talk about
“arepas” (206 reviews)
“shredded beef” (25 reviews)
Closed Now
All hours
Latin, Venezuelan, South American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Calle 10 Norte | and 15-20 Avenida, Playa del Carmen 77710, Mexico
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Reviews (2,126)
Traveller rating
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1 - 10 of 2,126 reviews

Reviewed yesterday

Kaxapa Factory was a fantastic break from all the wonderful Mexican food we had around Playa del Carmen, Mexico City and Puebla. Mexican food is without a doubt amazing. But living in New York, where we always have almost every cuisine available to us, we...More

Thank Bvendries
Reviewed 3 days ago via mobile

Take the kaxapa with the beans avocado cheese and extra egg on top(like in the picture)... Thank me later

Thank Lior F
Reviewed 3 days ago via mobile

The authentic Venezuelan food here is not to be missed! It is delicious, unique, and amazingly affordable. The only thing better than the food was the service. We adored our server, who explained the entire menu to us and was so happy for us to...More

Thank lthale
Reviewed 4 days ago via mobile

Read the reviews and had to come. Great food and JoséRamón walked us through the menu. They were so kind as to help us with our horrible Spanish and guided our food choices. You can't go wrong and the juices are wonderful. We will be...More

Thank AlthaMcD
A TripAdvisor Member
Houston, Texas
Reviewed 4 days ago via mobile

Can't rave about the Venezuelan food enough! They bring you a sampler flight of fresh juices for you to try and explain the menu to you if you've never been there before. Business is family-owned and operated. Owner came by and chatted with us, made...More

Thank A TripAdvisor Member
Reviewed 1 week ago

Came here after a positive experience with Venezuelan food on a Barcelona trip. Great, friendly staff and really enjoyed the food.

Thank tom d
Reviewed 1 week ago

Across Calle 10 Norte from Parque 28 de Julio, the park in front of the city municipal building, Kaxapa Factory does not have the best signage but it is worth the effort to discover. Don't be surprised by a wait: The cafe which only seats...More

Thank CocZamudio
Reviewed 1 week ago

An unassuming place - you walk in and it looks like a normal, fairly cheap place. The difference, the staff is extremely friendly - they will chat to you about themselves, their countries, about you. The food is pretty delicious too - a hidden gem!

Thank poppetrocket
Reviewed 1 week ago

This is a hard review to write as I can't name anything I ate or drank, but it was delicious. My kind of avocado and chicken sandwich on a bed of organic lettuce, where the 'bread' was two crispy fried plantain pancakes, was a delight....More

Thank budgetexpert
Reviewed 1 week ago

Playa del Carmen is filled with great food options. Kaxapa Factory is one of those places that has remained not only consistent but has evolved even better over the years. The owners take pride in this place, when you dine there you are treated like...More

Thank ChicagoV
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Questions & AnswersAsk a question
Erasmus P
Es necesario resevar mesa para ir a cenar?
28 December 2016|
Answer Show all 7 answers
Response from yaistrada2015 | Property representative |
Hola amigo, no es necesario reservar, sin embargo por ser un restaurante pequeño y durante esta época del año, sería recomendable hacerlo.
Google Translation
Hi. Can you please provide a list of your gluten free options? Thanks
21 December 2016|
Response from yaistrada2015 | Property representative |
Dear PogoPC, Almost everything in our menu can be gluten free. The most popular items are Arepas, Cachapas, Patacón.and the Pabellón Criollo. It is very important that you mention that your meal has to be gluten free in... More
Google Translation
We are staying in the hotel mile in Cancun n on a budget. Please share the best way to get to this restaurant by bus.
20 December 2016|
Answer Show all 2 answers
Response from yaistrada2015 | Property representative |
Dear Tandore, We know there are 3 different options to get here from your hotel, One of them is the little buses. We think the best way is taking one of the ADO Buses. At your service
Google Translation
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 5 - US$ 9
Dinner, Breakfast, Lunch
Restaurant features
Takeout, Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Delivery, Outdoor Seating, Seating, Highchairs Available
Good for
Special Occasion Dining, Kids, Child-friendly
Open Hours
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
Location and Contact Information
  • Address: Calle 10 Norte | and 15-20 Avenida, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 5023
  • E-mail
The flavors of the Venezuelan family in Playa del Carmen, come and enjoy the Venezuelan food dishes, with vegetarian and gluten free options.