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Hacienda Chichen

Carretera Libre 180 Merida-Puerto Juarez | Zona Hotelera de Chichen Itza, KM.120, Chichen Itza 97751, Mexico
+52 999 920 8407
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  • Excellent42%
  • Very good30%
  • Average15%
  • Poor13%
  • Terrible0%
Travellers talk about
“pasta” (4 reviews)
“standard room” (2 reviews)
“beds” (3 reviews)
Open Now
7:00 AM - 10:00 PM Hours
Mexican, International, Fusion
₹₹ - ₹₹₹
Carretera Libre 180 Merida-Puerto Juarez | Zona Hotelera de Chichen Itza, KM.120, Chichen Itza 97751, Mexico
All Details
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (59)
Traveller rating
Traveller type
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1 - 10 of 31 reviews

Reviewed 25 August 2018

A really great meal the service as always is first class, not cheap and but worth it. Pork dishes always a favorite and the soups smash it out of the park, Must try the Fab choc cake. Bring your credit card but worth it as...More

Date of visit: August 2018
Thank Leigh H
Reviewed 23 July 2018 via mobile

I should start by saying that the food itself was good quality, and that the hotel has a garden to get many of its vegetables fresh, which is nice. The atmosphere is also very relaxing and in a pleasant green space. There are two vegetarian...More

Date of visit: July 2018
Thank lynns685
Reviewed 23 June 2018 via mobile

This hotel is very regal, the staff are just amazing, professional, efficient, kind and friendly, we loved there approach and regret not staying for longer. The room was perfect, we stayed in a honeymoon suite. No complaints! What this hotel has to offer.... it’s stunning....More

Date of visit: June 2018
Thank clairemI9140DY
Reviewed 22 March 2018 via mobile

The eco hotel is set in beautiful gardens near an ancient Myan site. When we arrived we were shown a little standard room no wardrobe no safe. And two small double beds. We asked and paid for an upgrade and it was quickly arranged. The...More

Date of visit: March 2018
Thank Gregosullivan
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this reviewResponded 31 March 2018

Feedback is very important to us, so we know what we are doing right and we can improve. Thank you so much for letting us know that the food was excellent, and that you had a good experience. We look forward to serving you again...More

Reviewed 8 November 2017 via mobile

I was looking for a nicer place than the “massive road-side restaurants” after visiting the chichen Itza ruins and I decided to go to the restaurant of this hotel... bad idea. I can’t deny that the place is very beautiful and that service was excellent,...More

Date of visit: November 2017
Thank tad3o
Reviewed 21 July 2017 via mobile

Stayed for the night before going to the ruins light show at night, the hotel looks good, but the rooms are not comfy at all. The beds are the worst ive seen, basically a springboard with sheets, the ac was extremely noisy and the absolute...More

Date of visit: July 2017
1  Thank Rodrigo R
Reviewed 14 May 2017

We actually stayed across the street in the Hotel Villas Arqueologicas, but we ate all are meals in the Hacienda Chichen. Very attentive staff and the chef accommodated our vegetarian and vegan diets. Breakfast and dinner both served in a very elegant outdoor dinning area...More

Date of visit: January 2017
Thank Alfredo J
Reviewed 27 April 2017 via mobile

Amazing place. Main building is quite colonial. Cottages are scattered around the grounds and ex-archaeologists cottages. Very comfy, loved the hammocks. Amazing to wake to the sounds of the jungle. Great pool. Lovely dinner. Good to have own entrance to Chichen Itza, hotel arranged a...More

Date of visit: March 2017
Reviewed 19 April 2017 via mobile

Just did a walk thru and got a tour of the standard room. Beautiful grounds. Sweet pool and lounge area. Room looked very comfortable. If we come back thru we would definitely budget for a night here

Date of visit: April 2017
Thank 3rdOregon
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this reviewResponded 26 April 2017

Thank you for stopping by. We hope you can come back to stay a night or two in our jungle oasis!

Reviewed 12 April 2017 via mobile

This is exactly the Mexico I love! The hacienda was built hundreds of years ago and has been restored to its current magnificence. There are about 30 rooms scattered throughout the gardens, each with its unique decor. Paths wind through trees, flowering bushes and towering...More

Date of visit: April 2017
Thank Suemccarth
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Questions & Answers
Wen Hue P
11 June 2016|
Response from Ross H | Reviewed this property |
We booked through tour radar but the group was monogram. Go directly to monogram as tour radar are slow and hard to contact
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Breakfast
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Outdoor Seating, Accepts Credit Cards
Good for
Groups, Special Occasion Dining, Child-friendly, Romantic
Open Hours
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
Location and Contact Information
  • Address: Carretera Libre 180 Merida-Puerto Juarez | Zona Hotelera de Chichen Itza, KM.120, Chichen Itza 97751, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Yucatan  >  Chichen Itza
  • Phone Number: +52 999 920 8407
  • E-mail
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