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Ruth's Chris Steak House

Certificate of Excellence
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Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
+52 1 998 885 0500
Website
Today
13:00 - 23:30
Closed now
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Hours:
Sun - Sat 13:00 - 23:30
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714 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Vancouver, Canada
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 days ago NEW

We were able to walk to the restaurant and enjoyed a perfect steak dinner. The waiter was welcoming and fluent in English and Spanish - so we were able to use either. The desserts were memorable and rounded out our evening wonderfully.

Helpful?
Thank LDM125
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear LDM125, Thank you so much for your kindness. We really appreciate when our customers take the time to write a review about us. We feel flattered and honored to learn we helped to make one of the nights of your vacation nice and memorable. That's our goal, that's what we work for. Thank you again for posting and we... More 

Montreal, Canada
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

What can I said! The food was fantastic, I have visited this steak house twice, one in niagara falls Canada and in Mexico Cancun in both places the quality is the same, so juicy and very tasty!! My husband and I we want to go for our last dinner here in Cancun and thankfully this place was close to us... More 

Helpful?
Thank Liz12345travel
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Liz12345travel, Thank you very much for your kind words and for taking the time to write this review. It's flattering and very encouraging to learn you decide to try our Cancún location and that the experience was satisfactory in every aspect. It sure is a pleasure to have been a part of your vacation here in paradise! Thank you... More 

Vernon, NY
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We went to Cancun for our Honeymoon in 2015. We went in the Fall to hopefully avoid a lot of excess people. (Success, there) We didn't really plan out where we were going to eat. We usually walked up and down the hotel zone and stopped when we were hungry. We ended up being the first guests here one day.... More 

Helpful?
Thank Rachael D
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Rachael D, It's amazing that you took the time of posting this review after all this time. Thank you!! We really appreciate it and we are happy that you decided to give Ruth's Chris Cancún a chance. Please, don't dream anymore and come visit us!! If you decide to do so please let us know with an email. Thank... More 

Illinois
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We were staying at the Live Aqua resort and wanted to "get out" for a dinner outside of the resort. Ruth's Chris was within walking distance and were familiar with what to expect as we have dined at Ruth's Chris in Cancun before as well as in St. Louis, Missouri. Service, food, atmosphere were all excellent. Steak was awesome as... More 

Helpful?
Thank JimInIllinois
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear JimInIllinois, Thank you very much for letting us know how was your experience with us in Cancún, and thank you for your kind comments regarding our food and drinks. Thank you also for mentioning the thinks you did not find to be of your complete satisfaction. This helps us improve and serve you in a better way next time.... More 

Phoenix, Arizona
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago

The great thing about Ruth's Chris is that you know what you are exactly getting. the bread, the stakes and service all very good. My only grip is the value for money as a dinner for 2 without adding any drinks or tip is always over $100 so expect to pay around $100 each with an inexpensive bottle of wine.

Helpful?
Thank jenni65mba
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear jenni65mba, We thank you very much for taking the time of writing this review. Consistency is something we, -and by we I mean all the staff- work for every single day. Your words tell us we are going the right way, and that our daily efforts are acknowledged and appreciated. On the other hand we really hope you feel... More 

Galesburg, Illinois
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago

The moment we entered the staff was. Exceptional!! The service was outdone, however. Once our food arrived!!! Best steaks ever!! Highly recommend!!!!!!!!! Priced reasonable too!!!

Helpful?
Thank Princess408
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Princess408, First of all, thank you very much for taking the time of writing this post. Second, please know how deeply we appreciate all your comments. Ruth Fertel, our dear founder, would be thrilled to learn all her efforts are paying off. We always try to take care of our customers to the maximum level. We are really sorry... More 

Maumee, Ohio
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago

Dinner was fabulous although the most expensive dinner of our trip. My husband and son thought this was the best lobster they had the entire time. I would go back every night for the cheesecake!!!!!

Helpful?
Thank mliwinski
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear mliwinski, Thank you very much for your kind words, and for sharing them with all of us. It is the greatest thing when you realize all your daily efforts are not in vain. Behind every lobster, every steak, there is a server, a cook, a steward that worked hard so you can go back to your hotel with a... More 

Tulum, Mexico
Level Contributor
59 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

From the atmosphere to the outstanding service, and I mean outstanding. This place will impress anyone, business clients, a fiancé or a wife of 15 years...we were literally treated like we were presidential royalty. The food was out of this world and the ambient lighting and light, classy music topped it all off. We live here and have visited all... More 

Helpful?
Thank Angie H
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Angie H, First and foremost we want to thank you for posting your thoughts about your Ruth's Chris Cancún experience. Second, we want to let you know how appreciated you made us feel with your words. From the kitchen, to the management and wait staff, everyone smiled when we read your review. Thank you also for having chosen us... More 

Level Contributor
10 reviews
10 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago

Was there 2 times and had Steak with Garlic Mash both times and the steaks were Perfect both times. The Garlic Mash was perfectly seasoned with an appropriate amount of Garlic. Desserts were also Excellent.

Helpful?
Thank Christian R
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Christian R, Thank you very much for taking the time to share your thoughts with us, and all the people out there. Thank very much you also for recognizing our efforts. We are positive that consistency is a very valuable feature only great restaurants have, and we, waiters, helpers, chefs, hostesses and managers, work for it everyday. This makes... More 

ontario
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

very delicious filet cooked perfectly! great location near hotels....staff were wonderful at accommodating my daughters vegan diet ( nothing really on the menu for her but they understood and brought her a lovely meal)

Helpful?
Thank cindymariec
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear cindymariec, We want you to know how deeply we appreciate your review. We know that, beyond food and drinks, service is an essential part of the dining experience and that the success of the occasion depends mainly on how we made you feel. I shared this review with our staff in one of our meetings and we are more... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 50 - US$ 100
Cuisine
American, Steakhouse, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Dining Style
Casual Elegant
Good for
Groups, Romantic, Business meetings, Special Occasion Dining, Child-friendly
Open Hours
Sunday
13:00 - 23:30
Monday
13:00 - 23:30
Tuesday
13:00 - 23:30
Wednesday
13:00 - 23:30
Thursday
13:00 - 23:30
Friday
13:00 - 23:30
Saturday
13:00 - 23:30
Location and Contact Information
  • Address: Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
  • Public Transportation: Bus stop 20 feet away main door.
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 1 998 885 0500

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ruth's Chris Steak House and other visitors
5 questions
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Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?