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Ruth's Chris Steak House

Certificate of Excellence
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Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
+52 1 998 885 0500
Website
Today
13:00 - 23:30
Open now
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Hours:
Sun - Sat 13:00 - 23:30
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730 Reviews from our TripAdvisor Community

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Showing 520: English reviews
london
Level Contributor
51 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
Reviewed 3 days ago NEW

After spending a beautiful week in this fabulous country we decided to have our final dinner at Ruth's and may I say what a good choice that was on my behalf ( Modest as ever ) Arrived alittle early for our reservation but was no problem getting seated, Restaurant wasn't that busy which I thought may be a bad sign... More 

Helpful?
1 Thank nevileshelly
Level Contributor
100 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

Great birthday dinner for me and my wife would definitely recognize as restaurant to any steak lover Top Shelf

Helpful?
Thank randall46
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear randall46, Thank you so much for your words, and for taking some of your time to share your thoughts with us. We thank you as well for having chosen us to celebrate such special occasion. We are more than glad that you enjoyed yourselves and hope to have you back next year, or before, just to celebrate life. Best... More 

Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

We had a great dinner. Excellent service and incredible ambience, no doubt it. We enjoyed it too much!

Helpful?
Thank Carlos M
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Carlos M, We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food and beverages, but the ambiance and service as well. Thank you again for posting and we hope to have you back soon. Best... More 

2 reviews
Reviewed 2 weeks ago via mobile

Everything we tried was delicious! Great service , we had a great time. Cant wait to return! I recommend ir very much.

Helpful?
Thank Cely H
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Cely H, Thank you very much for posting, and for letting us know how much you enjoyed your Ruth's Chris Cancún experience. We are thrilled to learn not only did you like our food and service, we are happy to read you had a great time with us. In advance, thank you for your recommendation. We really hope to... More 

Charlottesville, Virginia
Level Contributor
85 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago via mobile

Stopped in for dinner to celebrate my son's b-day. He and hubby had a filet with mushrooms and au gratin potatoes, I had the BBQ shrimp with garlic mashed potatoes. Everything was as you might expect at Ruth Chris- wonderful and cooked as ordered. Then after dinner they brought out a delicious b-day desert for my son. Then they took... More 

Helpful?
Thank pugmug1
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear pugmug1, We thank you very much for having chosen Ruth's Chris Cancún for such a special occasion, and for sharing your experience with us. What a wonderful food selection! We are glad you really enjoyed it. Our gratitude goes to you for your trust, and for letting us be a part of your special celebration. Best regards, Juan Luna... More 

Burlington, Vermont
Level Contributor
31 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

We always can count on an excellent dinner here. Our steaks are always perfect. The sides are great. More than we can eat. The service if over the top.

Helpful?
Thank Lstack4
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Lstack4, Thank you so much for this short but very flattering post! By reading your review we realize we are on the right path, and that we need to continue to work so you can say the same thing, or even better ones if you visit us again. Thank you for your loyalty and for sharing your thoughts with... More 

Aitkin, Minnesota
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Our meal was very good, service was outstanding and is perfect for families, couples and business meetings.

Helpful?
Thank _meeen1
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Thank you very much for taking some of your time for publishing this post, and for having chosen us for one of your meals. We also want to tell you how much we appreciate the details you mention about us and the description you give. It is nice to read we are perfect for almost any occasion! We are thrilled... More 

Fort Myers, Florida
Level Contributor
93 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
Reviewed 3 weeks ago via mobile

I have visited this chain restaurant in the U.S so this was my first time trying the one in Cancun. We wanted lobster and did not feel like going far from our hotel. While the service was impeccable I found some of the food to be disappointing. We ordered the BBq shrimp as an appetizer which was pretty good, and... More 

Helpful?
Thank nightnurseFlorida
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear nightnurseFlorida, Thank you for letting us know how you feel and for such detailed review. We are glad you enjoyed our service and appetizers, however we are deeply sorry you felt your main dish was not what you expected. We want our customers to enjoy their Ruth's Chris' experience from start to finish, and it's sad to learn we... More 

Frankfort, Illinois
Level Contributor
86 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago

We celebrated a birthday and they made the evening festive and very enjoyable. The food was amazing. The steaks were cooked to perfection. The sides were very good, also. The sides are large enough for sharing. The staff is attentive. The birthday dessert was very nice. We will return on our next visit to Cancun.

Helpful?
1 Thank Mary111015
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Mary111015, First of all, thank you very much for taking the time to write this post and letting us know how you feel about us. Second, thank you very much for your words, and for sharing the details of your dinner experience with us. We very much appreciate your post since all of our customers' comments help us to... More 

Sharpsburg, Georgia
Level Contributor
3 reviews
Reviewed 4 weeks ago via mobile

My husband & I chose Ruth's Chris to celebrate on the last night of our vacation. Both the food & service were excellent. The staff spoke both Spanish & English. We ordered the Ribeye & Lamb Chops. Both were served sizzling hot, topped with garlic butter. The cuts of meat were savory & tender. The sides are large enough to... More 

Helpful?
Thank Xcountey05
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Xcountey05, Thank you very much for sharing your thoughts about your Ruth's Chris Cancún experience, but most of all, thank you for having chosen us as the place to celebrate your last night here. We are thrilled you loved the sizzling touch!! Ruth Fertel, our dear founder, thought of this as our signature feature, and everyday we're glad she... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 50 - US$ 100
Cuisine
American, Steakhouse, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Dining Style
Casual Elegant
Good for
Business meetings, Child-friendly, Groups, Special Occasion Dining, Romantic
Open Hours
Sunday
13:00 - 23:30
Monday
13:00 - 23:30
Tuesday
13:00 - 23:30
Wednesday
13:00 - 23:30
Thursday
13:00 - 23:30
Friday
13:00 - 23:30
Saturday
13:00 - 23:30
Location and Contact Information
  • Address: Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
  • Public Transportation: Bus stop 20 feet away main door.
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 1 998 885 0500

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ruth's Chris Steak House and other visitors
5 questions
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Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?