We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ruth's Chris Steak House

Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
+52 1 998 885 0500
Website
Save
Certificate of Excellence
All photos (162)
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent72%
  • Very good18%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“filet” (54 reviews)
“potatoes” (19 reviews)
Open Now
13:00 - 23:30All hours
CUISINES
American, Steakhouse, Vegetarian Friendly, Gluten Free Options
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
All Details
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / Payback Arrow
50
Reviews (755)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 539 reviews

Reviewed yesterday

Been coming here a few times over the years, but unfortunately, the steak I ordered on our recent stay was overcooked. I should have requested to have it taken back, but I was very hungry. The cream spinach and asparagus were great though. Will give...More

Thank jay c
Restaurant's Favourite
Reviewed 12 May 2017

Great service, amazing food. Just like Ruth's Chris at home, except for this one is in paradise and it's warm! It was my husband's birthday and we were on vacation so we treated ourselves to this restaurant and were not disappointed. Very delicious and best...More

Thank nicolew2161
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 18 May 2017

Dear nicolew2161, Thank you so much for your kind words! It is amazing that you honored us with your visit having a Ruth's Chris near to you at home. From the bottom of our hearts, thank you for your loyalty. We also feel very happy...More

Reviewed 2 days ago

The food and service at Ruth's Chris is always just fabulous. We always know when we visit this chain it will be excellent and this particular one in Cancun is great.More

Thank Julie F
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded yesterday

Dear Julie, We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food and beverages, but the ambiance and service as well....More

Reviewed 1 week ago

Staff was very welcoming, food was excellent as well as the staff. Staff was very efficient and polite.More

Thank CityGirl44th
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 3 days ago

Dear CityGirl44th, We really appreciate your kind words. Thank you for taking some of your time to share them with us but specially, we want to thank you for making us part of your birthday celebration. It's great to learn you had a good experience...More

Reviewed 1 week ago

I ordered the Porterhouse steak... OH Man, it was delicious! The place is real fancy and clean. The menu prices are pricey, but it's worth it. I love my steaks, but this Porterhouse steak hit the spot, especially on vacation. The steak was so huge...More

Thank DjEq Q
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 1 week ago

Dear DjEq Q, Thank you so much for taking some of your valuable time to share this post with all of us. We are more than happy that you enjoyed your Ruth's Chris Cancún experience, and that you found all the aspects of it to...More

Reviewed 2 weeks ago via mobile

Our first visit to a Ruth Chris and it did not disappoint! The food and service were top notch. The clam chowder was the best I've ever had.More

Thank Paula M
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 1 week ago

Dear Paula M, We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food and beverages but service as well. Thank you...More

Reviewed 2 weeks ago

We visited Ruth's Chris in June 2017. We were tired of eating at our resort so wanted to make a run into Cancun. Well worth the taxi drive! The service could of been a bit better but food was great.

Thank kjevans91356
Reviewed 2 weeks ago via mobile

I visited Ruth's Chris while in Cancun in July 2017. I love Ruth's Chris in the States and the Cancun location lived up to my high expectations. Incredible steaks, great side dishes and best in class service. Five stars!More

Thank HelselT
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 weeks ago

Dear HelselT, We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food and beverages, but the ambiance and service as well....More

Reviewed 3 weeks ago via mobile

I have been in the hospitality business for 20 years and this is by far the best place i have ever been for service and flavor! We brought our two girls under the age of 7 and they were treated like royalty. We will be...More

Thank gregandjakhelton
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 weeks ago

Dear Gregandjakhelton, Thank you very much for sharing your thoughts on your recent visit to Ruth's Chris Cancún. We know service is a major part of the dining experience. Our staff is always working to improve this aspect, but mostly, they love what they do....More

Reviewed 3 weeks ago via mobile

We had no idea when walking into this restaurant re pricing. As South Africans, we still have to multiply by 13 (as at June 29, 2017) for the rand value. But it was 10pm and we were starving after a long, hot and tiring day...More

Thank Vanessa N
Nearby
Nearby Restaurants
MB
610 reviews
.53 km away
Cenacolo Il Ristorante Italiano
572 reviews
.76 km away
Casa Rolandi
843 reviews
.74 km away
Nearby Attractions
Avenida Kukulkan
5,006 reviews
.10 km away
La Isla Shopping Village
7,045 reviews
.78 km away
Interactive Aquarium
1,611 reviews
.69 km away
Playa Marlin
163 reviews
.24 km away
Ask a question
Questions & Answers
Flybouy_Ken
10 March 2017|
Answer
Response from andrewf764 | Reviewed this property |
You should be perfectly fine, shorts and tee shirts are the norm
0
Votes
cindymariec
23 February 2017|
AnswerShow all 2 answers
Response from Helmut123 | Reviewed this property |
You can always customize they had great salads you can just tell them you don't want any cheese or meat.
0
Votes
jcoy103536
27 January 2017|
AnswerShow all 4 answers
Response from JUAN LUNA G | Property representative |
Hi, Of course our water, as well as the ice we have is safe. You don't have to worry. If there is anything else we can answer for you, please do not hesitate to contact us again.
1
Vote
Google Translation
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 50 - US$ 100
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Dining Style
Casual Elegant
Good for
Romantic, Business meetings, Special Occasion Dining, Groups, Kids, Child-friendly
Open Hours
Sunday
13:00 - 23:30
Monday
13:00 - 23:30
Tuesday
13:00 - 23:30
Wednesday
13:00 - 23:30
Thursday
13:00 - 23:30
Friday
13:00 - 23:30
Saturday
13:00 - 23:30
Location and Contact Information
  • Address: Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
  • Public Transportation: Bus stop 20 feet away main door.
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 1 998 885 0500
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing