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Ruth's Chris Steak House

Certificate of Excellence
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Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
+52 1 998 885 0500
Website
Today
13:00 - 23:30
Open now
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Hours:
Sun - Sat 13:00 - 23:30
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698 Reviews from our TripAdvisor Community

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Showing 494: English reviews
Esko, United States
2 reviews
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

I, like everyone, over the years has eaten in many restaurants. Certainly all levels of service, food quality, and price that I have experienced. My biggest complaint with virtually all other restaurants is consistency. One night you might get good service , but invariably poor food and vice versa. There is only one that I can honestly say that has... More 

Helpful?
Thank Mary H
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Mary H, I wanted personally to let you know how gratifying it was to receive your kind note. It is great to be complimented on our quality of food and beverages, but to have someone like you, a connoisseur, praise us for our consistency, is beyond gratifying. I already shared your post with Carlos and Antonio, and your words... More 

Mexico
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 1 week ago

went to Ruth's Chris for Christmas eve dinner. The food was PERFECT! Loved every single bite. Service was a quite rushed at the beginning and then SLOW to get our check, but overall experience was great! Worth a visit for sure! .

Helpful?
Thank LG_Cancun
Lisle, Illinois
Level Contributor
46 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago

After a week of local fare, seafood and Italian, nothing tops the steaks and service at Ruth's Chris Steak House! It's a touchstone of a perfect steak, generous sides and sinful desserts. We celebrate the end of a great week in Cancun and are never disappointed in Ruth's Chris!

Helpful?
Thank Jan W
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Jan W, Thank you so much for your kindness in sharing your experience with all of us. On behalf of all the staff at Ruth's Chris Steak House Cancun I want to say Thank you for your words. We feel happy, flattered and proud to learn we exceeded your expectations not only with our food and beverages but also... More 

Vancouver, Canada
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

It was amazing from start to finish. It was perfection. We had steak, potatoes at gratin, mushrooms, apple martini, and chocolate desert. The steak was like butter, the bread was hot and soft the butter was creamy. I just can't say enough. The service was impeccable. The restaurant was gorgeous. Really nothing more to say than impeccable perfection.

Helpful?
Thank Bluevanilla
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Bluevanilla, First and foremost we want to thank you for taking the time to write this post. Second, we want to make sure you know how much we appreciate it. I have shared your review with our staff and they all had a smile on their face because of it. It is great to feel our efforts are appreciated,... More 

Level Contributor
27 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

My wife and I are visiting Cancun and she wanted a fine dining night out. We dined on Feb. 4th. Everything is above board and the finest. Service and food is exceptional. A bit pricy, but worth-it.

Helpful?
Thank Frank C
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Frank C, First of all thank you so much for sharing your thoughts on Ruth's Chris Cancún with us, and with all the Tripadvisor community, and thank you also for having thought about us when wanting a fine dining night out. It is truly satisfying to learn that the hard work and the service that each and every staff... More 

Darien, Illinois
Level Contributor
70 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Top notch, expertly prepared Prime beef served by skilled and focused staff keeps me coming back. From the moment you arrive you know you're in for one of the world's best dining experiences. This visit we tried the calamari with a Thai sauce that was tender, bursting with flavor, crunchy and totally satisfying. Quality in all regards. The filets we... More 

Helpful?
Thank Mark C
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Mark C, Thank you so much for taking the time of writing this post. We loved it! I shared it with our staff and they all were very happy and flattered. It is so detailed and descriptive we felt we were there with you. It's great to learn all our efforts are not in vain. Thank you! I hope... More 

Moncton
Level Contributor
30 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Great Service in what appears to be a fairly new restaurant. A typical Ruth Chris fare won't disappoint here! I did notice some menu items missing from the US menu. That being said, I found lots to enjoy.

Helpful?
Thank Chris B
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Chris B, Thank you so much for your kindness! Ruth's Chris Cancún is actually not new at all, it was opened 23 years ago, so your words are very flattering. You are right, our menu is a little different than the ones in the US locations. We are currently working on bringing new items to it. We recently (January)... More 

Saint Paul Park, Minnesota
Level Contributor
49 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

It's Ruth's Chris. I expected much better. Instead, it was just adequate. Service was OK, food was just food.

Helpful?
Thank VIRJEANNE C
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear VIRJEANNE C, Thank you for sharing this review with us, and with all the Tripadvisor community. Our goal with all of our clients is to exceed their expectations, to leave a great impression. I am truly sorry to learn yours was not the case. Although Ok is not really something negative, it is not what we want to hear... More 

Gallatin, Tennessee
Level Contributor
229 reviews
161 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

This was one of the best or the best place that I have eaten while I was down there. The steak was unbelievable and so was the lobster. The service was impeccable. It is right on the main drag next to the mall. MUST eat.

Helpful?
Thank 310ran
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear 310ran, Thank you very much for such kind words! And thank you also for recommending us. It is really a great pleasure to read posts like yours, where all the efforts and hard work of our staff, from front and back of the house, are acknowledged. I will make sure to share your review with all of them. Thank... More 

Kirkwood, New York
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Trying to travel on a budget but splurged to finally go to a Ruth Chris Steak House and was not disappointed. Impeccable service and steak that was perfectly seasoned that you could cut with a butter knife. No regrets!

Helpful?
Thank HatetheColdLuvtheSun
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear HatetheColdLuvtheSun, Thank you for your visit, and thank you for taking the time to write about your experience with us. We work for posts like yours! We feel honored and flattered to learn our efforts are not in vain. We hope you enjoyed your vacation as well! Thank you again, and we hope to see you back someday. Best... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 50 - US$ 100
Cuisine
American, Steakhouse, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Dining Style
Casual Elegant
Good for
Groups, Special Occasion Dining, Child-friendly, Business meetings, Romantic
Open Hours
Sunday
13:00 - 23:30
Monday
13:00 - 23:30
Tuesday
13:00 - 23:30
Wednesday
13:00 - 23:30
Thursday
13:00 - 23:30
Friday
13:00 - 23:30
Saturday
13:00 - 23:30
Location and Contact Information
  • Address: Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
  • Public Transportation: Bus stop 20 feet away main door.
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 1 998 885 0500

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ruth's Chris Steak House and other visitors
4 questions
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See all questions (4)

Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?