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Puerto Madero

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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2
Fri, 24/09
20:00
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Puerto Madero
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Sponsored by: Puerto Madero

Top 3 Reasons to Eat Here

1. Beautiful restaurant
1. Beautiful restaurant
"This is one of my families favorite restaurants in Cancun"
jesshf97
See reviews that mention Beautiful restaurant
2. OUTSTANDING!
2. OUTSTANDING!
"setting was as wonderful as the food!!"
Patztravels
See reviews that mention OUTSTANDING!
3. 3rd visit, still amazing!
3. 3rd visit, still amazing!
"the desert was my favorite part"
Cschorr2025
See reviews that mention 3rd visit, still amazing!
About
The most exclusive restaurant in Cancun since its inauguration in 2004. Informal but elegant atmosphere, that with soft music invites you to enjoy good food, the best service and warm Caribbean atmosphere of Cancun, which attracts millions of tourists from all over the world. For our menu we have selected the best meat, fish, seafood and lobster (Maine), imported from different parts of the world and carefully prepared with highest quality standards and cooked in our exclusive Charcoal Grill and let yourself be surprised by enjoying your food with a great selection of excellent Argentinean wines or from any part of the world that we have selected especially for you. A privileged place where
PRICE RANGE
US$ 30 - US$ 40
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Drinks, Lunch, Dinner
CUISINES
Argentinian, Latin, Seafood, Grill, Contemporary
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Gift Cards Available, Reservations, Validated Parking, Accepts Credit Cards, Table Service, Wine and Beer, Waterfront
Reviews (4,618)
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2,878 results
Traveller rating
2,205
430
140
60
43
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LanguageEnglish
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Traveller rating
2,205
430
140
60
43
Show reviews that mention
All reviews steak seafood salad potatoes surf and turf tuna empanadas sea bass cheesecake bread white fish fries our waiter the rib eye cooked to perfection table side side dishes
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Reviewed 2 days ago via mobile

Excellent food and atmosphere. Manuel was a fantastic server. We had the Madero salad, the best dressing I’ve ever had. Then lobster bisque and clam chowder which were also very good. Too full to order the Lobster we wanted.

Date of visit: September 2021
Helpful?
Restaurant's Favourite
Reviewed 21 March 2021 via mobile

Back in Cancun and one of the first restaurants we visited is Puerto Madero. We sat in their “outside” dining area as the sun was setting which I can not describe the beauty. Jose and Miguel started us with our favorite beverages table side- nice...touch. We started with Marlin Carpaccio and a Caesar salad prepared table side. Both were perfect. My wife’s entree was a tuna and lobster roll which is a super shashimi treat. I had the grilled lobster with mashed potatoes - OMG great tasting... Thank you to the servers.More

Date of visit: March 2021
Helpful?2  
Reviewed 1 week ago

This was a fantastic restaurant in both food and atmosphere. The surf 'n' turf was great with Maine lobster tail and an Australian filet. Without a doubt, this was the best meal we had all week in Cancun. Sadly, no meal at our All Inclusive...resort even came close to this.More

Date of visit: September 2021
Helpful?
Reviewed 3 weeks ago

This is a staple on our trip to Cancun each time. This time we got to sit up a little higher than most the others and that was a neat experience. We made reservations and we felt like we were kind of secluded from the...others which was really cool. The food, staff and whole restaurant were really neat.More

Date of visit: August 2021
Helpful?
Reviewed 3 weeks ago via mobile

Amazing food, great atmosphere, you are always welcomed by the staff and they take GREAT care of their visitors! We go every year when we are in Cancun as our last meal!

Date of visit: August 2021
Helpful?1  
Reviewed 4 weeks ago via mobile

I brought my family here for my mother’s 60th birthday. After seeing reviews I thought this would be a great place. Boy was this a train wreck of a place. To begin, I reserved an outdoor water side table and was brought to a round...table in the middle of the dining room. After some back and forth they finally moved us to the table I had requested a month ago. When we sat down we were immediately bombarded by 3 bartender/servers peddling “fancy” cocktails. This was seconds after sitting down and before we had a chance to look at the menu. We settled on a bottle of wine. We began the process of ordering and while doing so I made it very clear to our server that my girlfriend was very allergic to mushrooms. He was confident our order was good and we had nothing to worry about. The first course of empanadas and sausages came and were mediocre. All very over salted and fairly dry. Followed by a second course of “Argentine Salad” which was a sad display of Romain lettuce topped with overcooked shrimp and mayonnaise. Followed by an order of 2 clam chowders and a seafood tomato soup. This is where things got really bad. Firstly, and less importantly the seafood soup was horribly over salted. Then, my girlfriend began enjoying her clam chowder and felt a tickle in her throat, and slowly picked up her spoon to discover mushrooms that had been julienned. Coming from Boston, I do know a thing or two about clam chowder and I will say that mushrooms don’t belong in chowder. The restaurant manager came up and immediately tried to start bargaining for the situation. Even trying to say that “there weren’t THAT many mushrooms in the soup”. The only thing that stopped me from going off on the guy was the fact my girlfriends throat was closing up. Generally in a situation like this I would expect a manager to clear the bill and apologize. None the less. This wasn’t done here. We cancelled our main courses. Asked for the bill (which the only thing adjusted was the one soup) and left. If you want what is a sad excuse of an attempt at Argentinian cuisine, with over salted food, this is the place for you. Otherwise, stay away. Far away.More

Date of visit: August 2021
Helpful?2  
Reviewed 4 weeks ago

It was a very appropriate evening, however I arrived with very very high expectations, I think this was why I cannot give an excellent rating

Date of visit: August 2021
Helpful?
Reviewed 9 August 2021 via mobile

I've eaten here a couple of times previously and in our most recent visit I would say the food was good, but not great. Service was good as usual.

Date of visit: November 2020
Helpful?
Reviewed 28 July 2021 via mobile

Absolutely delicious. Hands down our favorite restaurant all trip. My boyfriend loves fish and said the grouper he had was the best he has EVER had. The view and dessert also did not disappoint. Great way to celebrate a special occasion while on vacation.

Date of visit: July 2021
Helpful?
Reviewed 25 July 2021 via mobile

Joined friends after dinner with no intention to eat but after trying surf and turf was blown with the quality and finished it with pleasure :). Definitely recommending!

Date of visit: July 2021
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Questions & Answers
Ask a question
imedranoo
1 December 2018|
AnswerShow all 2 answers
Response from SergioC5814 | Property representative |
Buenos Días. no contamos con áreas privadas pero le podemos tener una linda mesa en la terraza o en el salón, con vista a la laguna
1
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282traveler
23 October 2018|
AnswerShow all 4 answers
Response from Stacy T | Reviewed this property |
It's pricy. I think for dinner for 2, with cocktails and wine and dessert we dropped around 175.00
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Frequently Asked Questions about Puerto Madero

Yes, Puerto Madero offers takeaway services.

Yes, Puerto Madero is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Puerto Madero is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5