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Fred's House

Certificate of Excellence
₹₹₹₹
As featured in Cancun with Family
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Blvd Kukulcan km14. 5 Zona Hotelera | Accross From JW Marriott Hotel, Cancun 77500, Mexico
+52 998 840 6466
Website
Today
13:00 - 01:00
Closed now
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Hours:
Sun 10:00 - 01:00
Mon - Sat 13:00 - 01:00
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1,772 Reviews from our TripAdvisor Community

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Showing 1,475: English reviews
Dunedin, Florida
Level Contributor
3 reviews
5 of 5 bubbles Reviewed yesterday NEW

Came here with my family for dinner, after looking at reviews on TripAdvisor. :) The service was amazing. We didn't feel like they were over-attentive or hovering, it was more like they were not too far away there in case you needed anything. Our server, whose name I'm so mad I didn't write down (it started with an A and... More 

Helpful?
Thank Melissa F
Calgary, Canada
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

Do you like being watched while you eat? The waiters non stop watched our table. Maybe because my dinner partner was gorgeous but still, come on waiters stop watching us. The main course food was terrible. I ordered the bbq shrimp which came rock hard and cold. Hard enough to use them as shrimp rocks to skip across the lagoon.... More 

Helpful?
Thank PatGirl111
Grupo A, Director de Relaciones con Clientes at Fred's House, responded to this review

Dear PatGirl111, Thank you for sharing your comment with us. We are sorry to read that the quality of your food and the service provided by our staff wasn't what you expected, your comment always let us improve. Could you tell us when did you visit us and under which name your reservation was made? We will follow up your... More 

Philadelphia
Level Contributor
72 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

The service was fantastic, our waiter Jorge was amazing. The cocktails were excellent. I felt the food was just fair. We had a crab cake, some octopus, and strip steak with creamed spinach and the surf and turf. The octopus was mushy, the steaks were chewy and hard to cut and very over salted. The creamed spinach was terrible. I... More 

Helpful?
Thank Carrie P
London, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 3 days ago NEW

I just visited Fred's House with my family again and I was very happy to confirm that the quality of their food is still top notch! I tried a little bit from everybody's plates, the lobster was fresh and cooked to perfection, the cod was magnificent. Don't miss the chance of trying out the barbecue grilled king crab legs, it's... More 

Helpful?
Thank Luis P
Colorado
Level Contributor
44 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Two of us showed up without a reservation, luckily the staff escorted us to an available table outside just as the sun was setting over the lagoon. Spectacular View! We had the Beet Salad and Lobster Bisque to start, then shared the Au Gratin Potatoes and the Salt Crusted Grouper. The Grouper came to our table on a flaming platter,... More 

Helpful?
Thank LisaAdventureDiva
Watchung, New Jersey
Level Contributor
38 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Food was very good, service and staff made for a fun dining experience. Great personalities and very attentive. A couple of dishes were good, not great, otherwise this would be five stars. Don't skimp on desserts, they're great.

Helpful?
Thank Ted H
new lenox
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Stayed at the JW many times, but this was the first visit to Fred's. Excellent service and dinner. We really enjoyed the seafood and service. Will definitely come back on the next visit.

Helpful?
Thank 699carll
Cleveland, Ohio
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

On the recommendation of a fellow traveler, I enjoyed dinner with friends at Fred's House. Welcomed by the manager and his team the evening was a great success. The menu offers a wide range of fresh seafood. Service is a highlight as timing and service was the ultimate treat. Recommend for the pleasant environment, delicious food and great service. I... More 

Helpful?
Thank anne47131
Chicago, Illinois
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

I eat out ALOT. All over the world. But the staff at Fred's was amazing. Friendly, efficient, quick. And the food was consistently fresh. Oysters and clams were incredible. Octopus delicious. And I loved the lobster tacos. Fantastic food served by an awesome staff. Thanks for letting me have a great experience.

Helpful?
Thank Christian H
Canfield, Ohio
Level Contributor
59 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

Dined at Fred's on a work vacation with one other couple. Yes we skipped out from the group 😂! It was good! The mojito menu was unique and they tasted great! The food was average to good... nothing to go crazy about. The service was over the top... we may have had 10 different guys taking plates forks etc off... More 

Helpful?
Thank Slov42

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 35 - US$ 50
Cuisine
Caribbean, Soups, Seafood
Meals
Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Private Dining, Seating, Validated Parking, Television, Highchairs Available, Free Wifi
Dining Style
Casual Dining
Good for
Romantic, Kids, Business meetings, Child-friendly, View, Groups, Local cuisine, Special Occasion Dining
Open Hours
Sunday
10:00 - 01:00
Monday
13:00 - 01:00
Tuesday
13:00 - 01:00
Wednesday
13:00 - 01:00
Thursday
13:00 - 01:00
Friday
13:00 - 01:00
Saturday
13:00 - 01:00
Location and Contact Information
  • Address: Blvd Kukulcan km14. 5 Zona Hotelera | Accross From JW Marriott Hotel, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 840 6466

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Fred's House and other visitors
9 questions
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Questions? Get answers from Fred's House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?