We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Restaurante Umami

Claimed
Save
Share
COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
About
For those looking for a fascinating gastronomic and sensory experience, this avant-garde design restaurant with incredible ocean view allows customers to watch the chefs prepare their dishes directly on their teppanyaki griddles.
PRICE RANGE
US$ 20 - US$ 100
Special Diets
Vegan Options, Gluten Free Options
Meals
Dinner
CUISINES
Japanese, Sushi, Asian
FEATURES
Reservations, Seating, Validated Parking, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Free off-street parking, Wine and Beer
Reviews (782)
Filter reviews
187 results
Traveller rating
172
11
1
1
2
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
172
11
1
1
2
Show reviews that mention
All reviews sushi seaweed salad hibachi grill tempura cake steak chef francisco nyx hotel non guests welcome cocktail excelente servicio made us feel at home an unforgettable experience took great care delicious food fantastic meal amazing service
Selected filters
FilterEnglish
Updating list...
Reviewed 2 days ago via mobile

We had an amazing time dinner at the hotel and everything from our waitress Chutima to the chefs Gamaliel, Victor and Jorge (who last one knew surprisingly much about Norway) made our 2 nights with dinner at the restaurant extra special. Nothing on the menu...fails to impress :) Muchas gracias, hasta la próxima!More

Date of visit: September 2021
Helpful?
DireccionNYX, Director General at Restaurante Umami, responded to this reviewResponded yesterday

Dear IvarB_12, Thank you for sharing your kind review. We are glad to known that you had a fantastic diner. It is pleasant to read your comments about the great services that our staff offer you. We hope you can dine with us again, to...More

Reviewed 5 days ago via mobile

The food was great. Chef Jorge showed so much enthusiasm and made dinner so fun. The waitresses Ivonne and Regina made sure our wine glass was never empty. 10/10 great experience! They even brought out a cheese cake for our anniversary.More

Date of visit: September 2021
Helpful?
DireccionNYX, Director General at Restaurante Umami, responded to this reviewResponded 4 days ago

Dear 804kristeny, Thank you for taking the time to share with us your lovely review. We are overjoyed that you had a delightful dinner with us. It is our pride to read your comments about the great quality of our food and beverages. Likewise, we...More

Reviewed 5 days ago via mobile

Chutima was our waitress for our meal. She provided great customer service, she was very friendly, and knowledgeable about the menu. Highly recommend her services.More

Date of visit: September 2021
Helpful?
DireccionNYX, Director General at Restaurante Umami, responded to this reviewResponded 4 days ago

Dear Sightseer276153, Thank you for sharing your lovely review. We are glad to known that you had a great diner with us and had enjoyed the great quality of our meals, as well, as the attentive services that our staff offer you. We hope to...More

Reviewed 2 weeks ago via mobile

Waitress Isis and Regina were amazing! Jorge the chef super friendly and funny. Anayelli and patricia were great along with Roni the manager. Excellent service!❤️More

Date of visit: September 2021
Helpful?
DireccionNYX, Director General at Restaurante Umami, responded to this reviewResponded 2 weeks ago

Dear Mariana10967, Thank you for sharing your kind review. We are glad to known that you had a fantastic diner. It is pleasant to read your comments about the great services that our staff offer you. We hope you can dine with us again, to...More

Reviewed 2 weeks ago via mobile

The Sushi bar of the umami is part of the all inclusive package of the Nyx Hotel. The quality and choice of the Sushi is excellent, and the staff is super friendly and attentive. We were served by Chutima, who did a very good job....We visited the Sushi bar several times during our vacation and were always satisfied.More

Date of visit: September 2021
Helpful?
DireccionNYX, Director General at Restaurante Umami, responded to this reviewResponded 2 weeks ago

Dear U258DPisabelles, Thank you for sharing your kind review. We are glad to known that you had a fantastic diner. It is pleasant to read your comments about the great services that our staff offer you. We hope you can dine with us again, to...More

Reviewed 2 weeks ago via mobile

Excellent experience great service the food was amazing please come visit this place great environment but omg the food was IncredibleMore

Date of visit: September 2021
Helpful?
DireccionNYX, Director General at Restaurante Umami, responded to this reviewResponded 2 weeks ago

Dear Connector35413876656, Thank you for taking the time to share with us your lovely review. We are overjoyed that you had an amazing time with us. We truly appreciate your comments about the good quality of our food and the great skills of our chefs....More

Reviewed 3 weeks ago via mobile

Wow. Soooo good! I love the show that the chef does before serving one of the most amazing steaks I’ve ever had. The service is excellent and my glass was never empty. We have already eaten here twice on our vacation because I am really...impressed with the food and serviceMore

Date of visit: September 2021
Helpful?
DireccionNYX, Director General at Restaurante Umami, responded to this reviewResponded 2 weeks ago

Dear VivianMerk, Thank you for taking the time to share with us your lovely review. We are overjoyed that you had a delightful dinner with us. It is our pride to read your comments about the great quality of our food and beverages. Likewise, we...More

Reviewed 3 weeks ago via mobile

I had such a wonderful dinner at Umami… the food, company, drinks and especially the service (by Ivonne) and food presentation by Roger the chef was impeccable. Thank you Ivonne for making sure we had an amazing evening! I loved the fried rice and steak...and we upgraded and got some sake… they also brought out a special dessert for our anniversary. Such a wonderful evening, I look forward to coming back!More

Date of visit: September 2021
Helpful?
DireccionNYX, Director General at Restaurante Umami, responded to this reviewResponded 3 weeks ago

Dear carmencD3674ME, Thank you for taking the time to share with us your lovely review. We are overjoyed that you had an amazing time with us. We truly appreciate your comments about the good quality of our food and the great skills of our chefs....More

Reviewed 3 weeks ago

I’d start from the view first, it’s just breathtaking , restaurant located on the front ocean line. Design is so beautiful, we had table for 6 and it was very cozy. Service is great, our waitress Chutma was so kind and was assisting us fast...with every need. Chef Magdaleno did his job great , everything was so tasty and portions are giant. Sea food is so fresh, hamachi sashimi we’re melting in our mouth. Thank you to manager Roni that keeps his restaurant in a great shape. We had best time there , came already twice . If you guys like sushi, beautiful design and quiet atmosphere Umami it’s the perfect place to have a dinner there.More

Date of visit: August 2021
Helpful?
DireccionNYX, Director General at Restaurante Umami, responded to this reviewResponded 3 weeks ago

Dear h0spitalityg, Thank you for taking the time to share with us your lovely review. We are overjoyed that you had an amazing time with us. We truly appreciate your comments about the good quality of our food and the great skills of our chefs....More

Reviewed 3 weeks ago via mobile

The hibachi chef, David, was so funny and a joy to watch use his skills at the grill. Ivonne and Regina were extremely attentive to everything and we were never thirsty ;). Anayelli seated us very quickly while observing all covid safety precautions. Roni, the...manager, runs a very tight ship and all of the staff are incredible. Food was amazing the experience was priceless! Definitely recommend. A++++More

Date of visit: August 2021
Helpful?
DireccionNYX, Director General at Restaurante Umami, responded to this reviewResponded 3 weeks ago

Dear JaymeR1984, Thank you for taking the time to share with us your lovely review. We are overjoyed that you had an amazing time with us. We truly appreciate your comments about the good quality of our food and the great skills of our chefs....More

View more reviews
Best nearby
Best nearby hotelsSee all
Hotel NYX Cancun
7,757 reviews
.10 km away
Beach Palace All Inclusive
8,359 reviews
.13 km away
Suites Brisas Beach Resort
85 reviews
.34 km away
Hotel Flamingo Cancun Resort
3,956 reviews
.36 km away
Best nearby restaurantsSee all
Restaurante Chianti
1,420 reviews
.05 km away
Bubba Gump Shrimp Co.
6,255 reviews
.45 km away
Tacun
613 reviews
.16 km away
Best nearby attractionsSee all
Playa Caracol
451 reviews
.37 km away
Forum Beach Cancun
295 reviews
.37 km away
Delirio Day Club
59 reviews
.25 km away
Ciclopista
32 reviews
.37 km away
Questions & Answers
Ask a question
732heatherr
19 May 2020|
AnswerShow all 2 answers
Response from DireccionNYX | Property representative |
Dear Heather. With the all-inclusive plan and from 3 nights onwards the specialty resteaurants are included. Cordially Guest Experience Manager
0
Votes
Google Translation
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Restaurante Umami

Yes, Restaurante Umami is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Restaurante Umami is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 4.5