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Ratings and reviews

#138 of 1,093 Restaurants in Cancun
Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$ 150 - US$ 800
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Drinks, After-hours
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features, about
Reviews (268)
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72 results
Traveller rating
56
9
4
0
3
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Time of year
LanguageEnglish
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Traveller rating
56
9
4
0
3
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All reviews ceviche lobster culinary experience great food and service hotel zone condo fresher beto antonio alan mexico
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Reviewed 5 days ago

Amazing moment with the waiter Goerge, the waiter, so professionnel and also friendly... we would Just drink à beer before get to the airport because the spot was so cute and authentic. But when wee meet Goerge we wouldn't stop the expérience With 1 beer...and 1 mojito so we decid too try the paela juste cooked over us... he told us the paela was delicious and effectivly it was ... many thank for this moment and we Will lovely comme again but now it's time to get back to France... hope you Will see this special text right Just for you !!More

Date of visit: September 2021
Helpful?
Reviewed 3 weeks ago

I wanted a restaurant on the beach and found this gem on google. Simply one of the best and fresh seafood restaurants around the ferries to Isla Mujeres. Its a must try because the mixed ceviche was one of my favorites. The seared pulpo was...by far the best dish that I have had. You can get up and take a stroll on the beach after you finish eating to enjoy the views. The staff was excellent and very nice thank you Puerto Santo for your hospitality.More

Date of visit: August 2021
Helpful?
Pura Vida Cafe, Propietario at Puerto Santo, responded to this reviewResponded 3 weeks ago

Johnnie, Thank your for visiting Puerto Santo, we appreciate you took the time for writing your comments, and much more for Choosing Puerto Santo. We love reading this type of reviews, and we love to make our costumers happy. We hope to see you back...More

Reviewed 9 August 2021

We were told this restaurant gets fish straight from the fishermen, and we sure got the benefit of that. We arrived just as another customer had ordered the last grouper. We knew lobster was hit or miss around Cancun this year, and Puerto Santo had...no lobster "at this moment, but a fishing boat is arriving soon." Our waiter, Jorge steered us correctly all night long,so we had drinks and appetizers. The boat arrived, and the catch of the day included lobster tail, grouper and red snapper! We had the lobster cooked de la casa (creamy sauce, mushroom sauce, white wine), crab fried tacos, guacamole with pork rinds and margaritas for four. We visited 7 August 2021 in the early evening and the restaurant was about 2/3 full and a storm was approaching. During dinner the rains came pouring down, the restaurant moved outdoor tables under the palapa, dropped rain shields and did not miss a beat. Literally, the DJ picked up the tempo and patrons started dancing in the sand. A lightning strike knocked out power for a few moments, but it did not stop the festivities. A very fun evening. Our hotel is in the lower half of the hotel zone and we took a cab. There were not cabs waiting at the restaurant, so the restaurant called for a taxi after our meal, took about 10 minutes for one to arrive.More

Date of visit: August 2021
Helpful?
Pura Vida Cafe, Propietario at Puerto Santo, responded to this reviewResponded 4 weeks ago

We are so glad to hear that from you, we do our best everyday to reach and overpass your expectations. We hope to see you back soon. Thank you for your comments.

Reviewed 5 August 2021

We went there for a quick lunch on the 4th of August and we were absolutely amazed by the food and the staff. Horracio and a sweet girl who gave us an excellent recommendation (unfortunately we can't remember her name and we are sorry for...that...) took care of us while we were there and made the experience just memorable. We really enjoyed chatting with them and you could tell they liked people and the restaurant. Keep them ;) The food was fresh, tasty and felt authentic. If you are in Cancun, go there and enjoy the food, the service and the amazing view on the water. You can also see Isla Mujeres in the distance. If/when we come back to Cancun, we will definitely come back to this restaurant <3More

Date of visit: August 2021
Helpful?
Pura Vida Cafe, Propietario at Puerto Santo, responded to this reviewResponded 4 weeks ago

Definitely, if you come back to Cancun is a MUST coming to Puerto Santo. Thank you a lot for your comments and we hope to see you back soon.

Reviewed 6 July 2021 via mobile

Very nice place to eat. I gave 4 stars for the reason that evening there was no lobster available, but the rest was very good. Good service. I will go back to taste the pizza and lobster.

Date of visit: July 2021
Helpful?
Mercy F, Agencia/Consultora at Puerto Santo, responded to this reviewResponded 14 July 2021

Thanks for your visit!

Reviewed 15 June 2021

We stayed in a condo near Puerto Santo for three weeks and ate there too many times to count. The food is fresh, locally caught, and cooked to perfection. The staff is warm and friendly - always making the experience fun. From live music, impromptu...tequila tastings, and salsa lessons on the beach - this restaurant is a MUST if you are going to Cancun. Raul, Roberto, Cesar, Alex, Pablo, Stanley, and Memo are now all friends for life! Can't wait to come back soon!More

Date of visit: June 2021
Helpful?1  
Mercy F, Agencia/Consultora at Puerto Santo, responded to this reviewResponded 17 June 2021

Thanks for your visit!

Reviewed 12 June 2021

This is my new favorite place! Our condo was right by Puerto Santo so we ate there at least 15 times during the three weeks we stayed in Cancun. Every single thing on the menu is amazing!!! The service is also great with the very...friendly and efficient staff!!More

Date of visit: June 2021
Helpful?1  
Mercy F, Agencia/Consultora at Puerto Santo, responded to this reviewResponded 17 June 2021

Thanks!

Reviewed 23 May 2021 via mobile

Great restaurant highly recommend!! Raul and Memo was great! I’m definitely recommend this place to all my friends and the food was bomb! Will be back

Date of visit: May 2021
Helpful?
Mercy F, Agencia/Consultora at Puerto Santo, responded to this reviewResponded 24 May 2021

Thanks!

Reviewed 18 May 2021

This place is truly excellent!!! Excellent food at affordable prices. It’s a mix of gourmet Mexican food with tradition taste and new age flavor. The staff always goes above and beyond to make sure your needs are met, from your food to the ambiance. You...sit beachfront while enjoying good food and great drinks with the most attentive and friendliest waiters. Raul, our waiter, made sure our last day in Cancun was magical by helping us celebrate our ten years together. He made sure to treat us special and took the time to converse with us and get to know us. That’s the entire staff in the picture giving us a beautiful send off. A true 20/10 experience. We came back twice and will be coming back again when we return. P.S. big LGBTQ-friendly place! They encouraged us to celebrate mine and my partners love openly.More

Date of visit: May 2021
Helpful?
Mercy F, Propietario at Puerto Santo, responded to this reviewResponded 21 May 2021

Thanks!

Reviewed 18 May 2021

We visited this restaurant 3 times in the 1 week we were in Cancun. We fell in love with the service and the food our first night there. Our server was Rodolfo and he went above to make sure we felt welcomed. Everything on the...menu delicious, the price is reasonable and the service was spectacular. We can't wait to come back to Cancun to come to eat here again.More

Date of visit: May 2021
Helpful?
Mercy F, Propietario at Puerto Santo, responded to this reviewResponded 21 May 2021

thanks for your visit!

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Frequently Asked Questions about Puerto Santo

Yes, Puerto Santo offers takeaway services.

Puerto Santo is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5