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Hard Rock Cafe

₹₹ - ₹₹₹
American, Bar
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Boulevard Kukulcan Km 9, Cancun 77500, Mexico
+52 998 881 8120
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1,257 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Isle of Wight, United Kingdom
Level Contributor
23 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Good food with good service, excellent place to sit and watch the tourists and locals have fun. Plenty of choice and good service.

Helpful?
Thank karcat
Bournemouth, United Kingdom
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 1 week ago

We came here for dinner as a couple last week. We were shown to our table and then left for 15 minutes before our waitress came over to take our drinks order. At that point we had already had time to look at the small menu so we placed our food order at the same time. The drinks were brought... More 

Helpful?
Thank 815RachelB
Vancouver, Canada
2 reviews
4 of 5 bubbles Reviewed 1 week ago

We met with some friends here and the food was good, the have a nice patio at the back with a nice view, good service and affordable.

Helpful?
Thank artenacorina
wi
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Excellent service and food. Went for early dinner and was not disappointed. Drinks were very good especially the margaritas!

Helpful?
Thank heebieappleton
Level Contributor
28 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 16 January 2017 via mobile

We went to have a drink here and while the bar has a nice view on the beach, the drinks and service were disappointing. It's waaay overpriced and our bill had different prices than it was written on the menu. We paid 11.50 USD for a medium glass of coke, that's just ridiculous!

Helpful?
Thank elena k
edmond, ok
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 14 January 2017

Last minute trip into Cancun ... we decided last minute to go have lunch here since it was close to Hotel . Ordered appetizers and a few drinks ... waiter completely forgot about us ... had to ask 2 people to help us to find our waiter to pay and leave . The food was ok and drinks were ok... More 

Helpful?
Thank Edmond_OkLisa
London, United Kingdom
2 reviews
1 of 5 bubbles Reviewed 14 January 2017

Not much to say but food was terribly plain and expensive we felt rushed we was eating our starters and main meal turned up two minutes later wouldn't go back there.

Helpful?
Thank an2nioroman
Ottawa
Level Contributor
48 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed 5 January 2017

We went here thinking we would get a great experience. However, we were greatly disappointed by the service, the food and the prices they charged. We won't be going back there again. The prices in the gift shop were way too high compared to the other local places

Helpful?
Thank caplanjoel
Kernersville, North Carolina
Level Contributor
34 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 3 January 2017

I love to eat at Hard Rock and usually try to eat in HR in every place that I go.. Just for the experience and T-Shirt's. This hard Rock left a lot to be desired. The appetizer was great but the main course was just so so. What really made this entire meal go down hill was when I received... More 

Helpful?
Thank masprinkle
Phoenix, Arizona
Level Contributor
19 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 30 December 2016

What a shame. A great location in the heart of the nightclubs, and all the wonderful memorabilia you could want. We're really patient, and not easily critical, but this was a dark day for the reputation of Hard Rock, Cancun. Unfortunately, all staff, the bartenders and waitresses, just aren't into this gig in the least. It was more like being... More 

Helpful?
Thank Marty H

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
American, Bar
Meals
Breakfast, Lunch, Dinner, After-hours, Drinks
Restaurant features
Seating, Waitstaff, Highchairs Available, Reservations, Television, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, Bar Scene
Location and Contact Information
  • Address: Boulevard Kukulcan Km 9, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 8120
Description
A resort town basically carved out of pure jungle, Cancun was nothing but birds and iguanas as recently as 1974, when development began. Set upon the Yucatán Peninsula, the city is thronged by famous ruins: centuries-old pyramids, temples of the ancient Mayans, travelers who didn't get to the Hard Rock Cafe in time. Just kidding! But you will be sorry if you miss us. Nightlife options are plentiful here, with everything to amuse from sports to gambling bars to romantic piano bars. Trust us 'cause we've already scouted it all out. By far the best choice is your resident expert on having a good time, yours truly, the Hard Rock Cafe Cancun. So after you've hiked through the exotic jungles and explored the ruins, get ready to uncover the real treasure, our Cancun Cafe! You'll find a valuable rock 'n' roll memorabilia collection at our exclusive restaurant, plus an incredible and unmatched expansive ocean view. Dig in and treat yourself to a delicious lunch or dinner!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
2 questions
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?