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Retorno del Rey # 36 | The Ritz-Carlton, Cancun 77500, Mexico
+52 998 881 0808
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  • Excellent85%
  • Very good9%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“tasting menu” (21 reviews)
“amuse bouche” (10 reviews)
“risotto” (5 reviews)
Closed Now
All hours
European, Gluten Free Options, Vegetarian Friendly
Retorno del Rey # 36 | The Ritz-Carlton, Cancun 77500, Mexico
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Reviews (248)
Traveller rating
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1 - 10 of 174 reviews

Reviewed 3 weeks ago via mobile

We stayed at the hotel for 5 nights and enjoyed this restaurant 3 times. Great food, extensive choices, attentive service in a comfortable dinning room with views of the Caribbean. What's not to like?

Thank Jerry O
Reviewed 4 weeks ago

I have never had such service at a restaurant. The service is French as well as timed perfectly. We ordered from the menu and were not disappointed. Yes expensive but well worth every penny.

Thank readerboehm
Reviewed 14 June 2017

overpriced. . nice selection of food and drinks (mimosa, bloody marys) but how much can you eat at a buffet? Really the only breakfast offering in the hotelMore

Thank Judy S
carlosmontesdeoca, Manager at Fantino, responded to this reviewResponded 16 June 2017

Dear Judy, I sincerely apologize that the overall quality of your experience not met your expectations. In addition to the buffet at El Café Mexicano, you can also enjoy an exquisite continental breakfast paired with a premium selection of tea or coffee in D-Café, located...More

Reviewed 12 June 2017 via mobile

Head to toe a 5 Star experience...great service (thank you Ernesto), very professional and every bite a thrill.

Thank BobFaircloth
Reviewed 6 June 2017 via mobile

Highly recommend this place for a special occasion. My steak was cooked to perfection, restaurant was beautiful and the service is outstanding.

Thank Ludmila L
Reviewed 22 April 2017 via mobile

We did the tasting menu for our anniversary. Best service we've ever experienced at any restaurant. Would definitely return.

Thank Jvanhoos
Reviewed 20 April 2017

We LOVE this restaurant. Everything is delicious and delightful. And beautiful! The service is perfection. The food is unbelievable. My daughter wanted to lick the plate. Have been here more than once and will be back

Thank lwindrow
Reviewed 24 March 2017 via mobile

Absolutely amazing meal and service (Ernesto and the serving team were out of this world). The fabulous Ritz-Carlton team did not miss a beat or detail! Although it was costly and a two and a half hour meal, it is definitely worth treating your family...More

Thank LiketoGiveFeedback
Reviewed 7 March 2017

We dined with our 2 children. They had a small steak entry for my daughter which she loved. I had the filet mignon which was off the charts. The decor is magical and food was delicious. We would highly recommend this restaurant.

Thank pmm2010
Reviewed 3 March 2017

We came to Fantino for Valentines day dinner, and we were absolutely blown away by both the food and the service. Staff: all impeccably groomed and mannered, and very courteous, attentive and obliging. Restaurant: Decorated for Valentines day, with a great live pianist playing, making...More

Thank TravelBugger83
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Questions & Answers
31 December 2014|
Response from Sandy H |
Based on the Ritz website for the Grill the peso conversion was about $110 per person. But I would inquire with the restaurant directly.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 80 - US$ 100
Dinner, After-hours
Restaurant features
Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Seating, Valet Parking, Private Dining, Free Wifi
Dining Style
Casual Dining
Good for
Business meetings, Child-friendly, Special Occasion Dining, Groups, Romantic
Open Hours
18:30 - 23:00
18:30 - 23:00
18:30 - 23:00
18:30 - 23:00
18:30 - 23:00
18:30 - 23:00
18:30 - 23:00
Location and Contact Information
  • Address: Retorno del Rey # 36 | The Ritz-Carlton, Cancun 77500, Mexico
    (Retorno del Rey)
  • Public Transportation: 5 minutes away
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 0808
A gourmet tour of Mediterranean cuisine in an intimate and romantic setting. Dress code: long pants, closed shoes and collar shirt for gentlemen.
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