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Retorno del Rey # 36 | The Ritz-Carlton, Cancun 77500, Mexico (Retorno del Rey)
+52 998 881 0808
18:30 - 23:00
Closed now
All hours
Sun - Sat 18:30 - 23:00
More Info
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218 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Level Contributor
47 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

We had the tasting menu with wine pairing. Every course was beautiful to look at and exquisite to taste. Service was excellent. This is where I want to have my 60th birthday dinner. Oh, and the wines were nice as well. Expensive, but I believe it is a good value.

Thank Kisha1
Middletown, Connecticut
Level Contributor
38 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

Food is mediocre at best, over compensated with over the top service that made me feel uncomfortable, this doesn't equate to a 5 star ( or 3 or 4) star rating.

Thank NE_Traveler1961
Nora R, Quality Manager at Fantino, responded to this review

Dear Guest, Thank you for taking time to share your recent experience at our Fantino Restaurant. Please know that our ladies and gentleman are committed to providing our guests with the highest quality services, product and facilities. We sincerely regret we fell short of our goal in this instance. I will be sure to address your concerns with our Food... More 

Sydney, Australia
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

The attention to detail and service is the best we have ever experienced. The costs were very reasonable for a restaurant of this quality. The ambience the outlook and the quality of all the fittings were first class During 2 courses we were served four complimentary appetizers We could not fault anything in this wonderful experience.

Thank Kevin T
Level Contributor
55 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We were guests at the Ritz Carlton where this restaurant is housed. Could not get a reservation here until midway into our stay. This not dinner, rather a dining experience. Service at this restaurant is IMPECCABLE. There are a couple of intermezzos included, so don't over order. The executive chef of Ritz Carlton was on premises. We watched as he... More 

1 Thank Robert S
York, Pennsylvania
Level Contributor
310 reviews
183 restaurant reviews
common_n_restaurant_reviews_1bd8 130 helpful votes
5 of 5 bubbles Reviewed 21 September 2016 via mobile

Best meal of the trip. Beautiful restaurant. The service is fantastic and was right up there with the best restaurants in all of our travels. Two great amuse bouche from the chef to start the meal. Great bread with a selection of olive oils. Don't miss the lamb or the filet. The tuna appetizer was inventive and fantastic.

Thank Jsc145
Los Angeles, California
Level Contributor
39 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 September 2016

The excellent service is felt throughout this particular Ritz Carlton, we had the MOST amazing & delicious dinner here! We ate here two times during our stay, and would have gone again except there were closing for remodeling...the room was beautiful and the service was second to none. This place is a MUST visit even if you are not staying... More 

Thank LP A
Dallas, Texas
Level Contributor
41 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 20 August 2016

We were staying on the Club level, but decided to celebrate our last night with dinner here. The food was excellent and beautifully presented. There was a piano player for our entire meal and the restaurant was almost empty, there were only two more couples. The service was of course attentive and what would be expected of a 5 Star... More 

Thank SoonerGirl93
Monte-Carlo, Monaco
Level Contributor
60 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 6 August 2016

Pampered through the night by everyone. The food was delicious. I see it as a french/mediterranean fine dining style restaurant.

Thank pilivds
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 July 2016

The highly trained staff at this restaurant demonstrated the famous Ritz customer service from start to finish. The waiter was friendly without being overbearing. Our dishes were cleared as soon as we were done with each course. But the food was the star of the evening. Each course was better than the last, with perfect portion sizes. We did not... More 

Thank Shannon C
Avon, Connecticut
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 May 2016

Second time dining at Fantino and again an amazing evening. The chef is so creative, each dish is a "work of art" on a plate and delicious! The mushroom risotto with truffle and fontina cheese is out of this world, had it both times and am still longing to eat it everyday. Every course was better than the next. The... More 

Thank starthere

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Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$ 80 - US$ 100
European, Mediterranean, Gluten Free Options
Dinner, After-hours
Restaurant features
Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Seating, Valet Parking, Free Wifi, Private Dining
Dining Style
Casual Dining
Good for
Romantic, Special Occasion Dining, Local cuisine, Business meetings
Open Hours
18:30 - 23:00
18:30 - 23:00
18:30 - 23:00
18:30 - 23:00
18:30 - 23:00
18:30 - 23:00
18:30 - 23:00
Location and Contact Information
  • Address: Retorno del Rey # 36 | The Ritz-Carlton, Cancun 77500, Mexico
    (Retorno del Rey)
  • Public Transportation: 5 minutes away
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 0808
A gourmet tour of Mediterranean cuisine in an intimate and romantic setting.
Dress code: long pants, closed shoes and collar shirt for gentlemen.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Fantino and other visitors
4 questions
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Yakima, Washington
over a year ago

See all questions (4)

Questions? Get answers from Fantino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?