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Teppan Grill

Certificate of Excellence
₹₹₹₹
Neighbourhood:
Polanco
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Hyatt Regency Mexico City | Campos Elíseos 204 , Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Teppan Grill & Tong Fong Sake Bar)
+52 55 5083 1234
Website
Sunday
Closed
Hours:
Mon - Wed 13:30 - 23:00
Thu - Sat 13:30 - 00:00
More Info
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107 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Caracas, Venezuela
Level Contributor
223 reviews
130 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
Reviewed 16 February 2017

the restaurant has it all. it does not look as your typical hotel restaurant, as the service is very good, the menu superb and the food outstanding. will go again

Helpful?
Thank RAAH0407
MEXHR-M, Manager at Teppan Grill, responded to this review

Dear Guest, Thank you for taking the time to write your comments and share them with the TripAdvisor community. It is a pleasure to know that we exceeded your expectations and that you had a great experience at Teppan Grill. Our daily efforts are focused on caring for our guests so that they can have amazing and unforgettable experiences. We... More 

San Luis Potosi
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 14 February 2017

This is a nice place right in the middle of the Polanco area in Mexico city, GREAT if you like japanese food, athough a bit expensive: if you are looking for value, I would recomend you go elsewhere, however if you are truing to impress... this is the place to go.

Helpful?
Thank Luis Miguel B
MEXHR-M, Manager at Teppan Grill, responded to this review

Dear Luis, Thank you very much for your comments about your recent experience at Teppan Grill. Here at Teppan Grill we aim to care for our guests so they can have an incredible time. This care is shown though our service, the way our chefs prepare our different dishes and the ingredients we use, all of which is in line... More 

Santiago
Level Contributor
77 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 12 February 2017 via mobile

It was a nice cooking show but the food was so tasteless, the meat was raw and cold. It was like having dinner in a circus.

Helpful?
Thank Fasani
MEXHR-M, Manager at Teppan Grill, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Teppan Grill with the TripAdvisor community. I am sorry that we did not make your visit memorable and that your experience was not up to your expectations. Please be assured that your experience was not in line with our usual standards. I have already spoken with our... More 

Weybridge, United Kingdom
Level Contributor
60 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 23 January 2017

Good food and great service and the price was great, did find the food a little over seasoned with salt, the beef was great and we had a great bottle of wine.

Helpful?
Thank David D
MEXHR-M, Manager at Teppan Grill, responded to this review

Dear David, I would like to thank you for taking the time to write about your visit to our restaurant for the TripAdvisor community and for rating us with 5 stars. It is though comments such as yours that lets us know that we are on the right track to becoming one of the best Teppanyaki restaurants in Mexico City.... More 

Denver, Colorado
Level Contributor
939 reviews
683 restaurant reviews
common_n_restaurant_reviews_1bd8 174 helpful votes
Reviewed 9 December 2016 via mobile

We sat at this beautiful restaurant inside the Hyatt Regency and we ordered right away. And then we waited and waited. There was, apparently, no available cook to prepare our food. Finally a cook showed up and prepared a delicious beef with cream cheese on the griddle. Thumbs up for the food; service needs a little bit of attention.

Helpful?
Thank MauricioBabilonia
MEXHR-M, Gerente at Teppan Grill, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Teppan Grill with the TripAdvisor community. First of all I'm sorry that our service was not up to your expectations. I have already spoken with our culinary team in order to ensure that we create incredible experiences at each of teppanyaki tables. Still we are glad that... More 

Amsterdam, The Netherlands
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 14 November 2016

The food in this restaurant is perfect but the service could be better. There are a lot of people working but a lot of them are not really paying attention. Again, the food is more than excellent!

Helpful?
Thank d81663
MEXHR-M, Gerente at Teppan Grill, responded to this review

Dear Guest, Thank you very much for taking the time to leave your comments, our purpose is to take care of our guests to ensure their satisfaction and making them to leave happy after a great experience! One of many great things we are proud of is that we use fresh ingredients, carefully selected by Chef Mitsunori and his team.... More 

Mexico City, Mexico
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 22 October 2016

As the title says, the fire roll is one of the dishes you have to try, it is very tasty. The service and everything else was perfect. Also, there is one dessert (like ice cream with chocolate mousse), that comes with the menu that was delicious, sorry that I don't remember the name of it.

Helpful?
Thank Omi_Wan
MEXHR-M, Supervisor at Teppan Grill, responded to this review

Dear Guest, Thank you for taking the time to rate us with five stars and for sharing your experience with the TripAdvisor community. Comments such as yours let us know that we are on the right track to becoming one of the best Asian restaurants in Mexico City. It fills me with joy to know that you had a great... More 

Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016 via mobile

We had a large family dinner at the Mexico City location (in the Grand Hyatt in Polanco). This is one of the best Japanese grills I've been to, including Tokyo. The food was excellent, the preparation was entertaining and the wait staff were top notch- helpful and always at the ready. Special recognition for the bar. The ambience alone was... More 

Helpful?
Thank James N
MEXHR-M, Supervisor at Teppan Grill, responded to this review

Dear James, Thank you for your five-star evaluation and for taking the time to share your comments with the TripAdvisor community. It is a pleasure to know that we exceeded your expectations and that you had a great experience at Teppan Grill. Our daily efforts are focused on caring for our guests so that they can have amazing and unforgettable... More 

Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016 via mobile

Fresh Asian food highest quality made to order at your table. Great service from both Mariana and Monica. They were always checking on us and made sure we had what we ordered on time. Also great dessert menu! Will definitely come back when I'm in Mexico! Thank you!

Helpful?
Thank GraceGG711
MEXHR-M, Supervisor at Teppan Grill, responded to this review

Dear Grace, Thank you for rating us with five stars and for taking the time to share your experience with the TripAdvisor community. Comments such as yours let us know that we are on the right track to becoming one of the best Asian restaurants in Mexico City. It fills me with joy to know that you liked our cuisine... More 

Level Contributor
38 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 10 October 2016

I went to eat with a group of eight people after work and the restaurant was nice enough to give us our own room, which had glass walls, so while we had a nice view of the restaurant we were able to enjoy a private conversation. The food and service was all great. They did not pressure us to leave... More 

Helpful?
Thank Christina D
MEXHR-M, Supervisor at Teppan Grill, responded to this review

Dear Christina, Thank you very much for your comments about your recent experience at Teppan Grill. I am very happy to know that you had such a great time at our restaurant. Here at Teppan Grill we aim to care for our guests so they can have an incredible time. This care is shown though our service, the way our... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 37 - US$ 75
Cuisine
Japanese, Seafood, Sushi, Asian
Meals
Lunch, Dinner
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Business meetings, Child-friendly, Romantic
Open Hours
Monday
13:30 - 23:00
Tuesday
13:30 - 23:00
Wednesday
13:30 - 23:00
Thursday
13:30 - 00:00
Friday
13:30 - 00:00
Saturday
13:30 - 00:00
Location and Contact Information
  • Address: Hyatt Regency Mexico City | Campos Elíseos 204 , Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Teppan Grill & Tong Fong Sake Bar)
  • Location: Mexico  >  Central Mexico and Gulf Coast  >  Mexico City>  > Polanco
  • Neighbourhood: Polanco
  • Phone Number: +52 55 5083 1234
Description
A truly unique dining experience. Enjoy our selection of premium meat and seafood prepared right in front of your eyes, Teppanyaki style.

Questions & Answers

Questions? Get answers from Teppan Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood