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Bubba Gump Shrimp Co.

Certificate of Excellence
₹₹ - ₹₹₹
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Paseo Diaz Ordaz 726 Centro, Puerto Vallarta 48300, Mexico
+52 322 222 9380
Website
Today
11:00 - 00:00
Closed now
All hours
Hours:
Sun - Sat 11:00 - 00:00
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559 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Saint-Sauveur-des-Monts, Quebec, Canada
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Bubba Gump was our first lunch in Puerto Vallarta. The food was good and the atmosphere was nice. Having been once, I don't think I would go back as I believe there are much better restaurants in Puerto Vallarta.

Helpful?
Thank Johanne C
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Johanne C Thank you for taking the time to write a review about your recent visit. We are very sorry that your experience was not up to our usual high standards and we apologize for all the inconvenience you experienced. We want you to know that the comments we receive from our clients are taken very seriously and your... More 

Sweden, ME
Level Contributor
40 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We stopped in for a meal & drinks before our flight, our meal was delicious, mahi mahi over jasmine rice w/shrimp Yum! Our waiter (Kevin) delivers not only great customer service, but is a lot of fun and sure does know the movie.

Helpful?
Thank FireFlyerSweden_ME
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear FireFlyerSweden_ME Your compliments of the restaurant are greatly appreciated. We work diligently to offer the best service and a great food for each client. It is nice to know when this succeeded. We are very pleased you have enjoyed everything about our restaurant in the Cancun Airport location. We really hope there'll be another chance to have you all... More 

Stony Plain, Canada
Level Contributor
6 reviews
4 restaurant reviews
1 of 5 bubbles Reviewed 2 weeks ago

$65 Cdn for 2 drinks, 2 Caesar salads with no add-ons and one order of garlic bread. The salads were coated in a dressing from a jar - just soaked. The garlic bread had no garlic and was slathered with an oil, not butter. Just gross. It was problematic on the flight that followed!! The prices are not worthy of... More 

Helpful?
Thank thebruce2014
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Good Afternoon. First of all I want to thank you for taking the time to write a review of your recent visit. We apologize for the inconveniences you experienced. Here in Bubba Gump, quality is the most important and for this matter we kindly ask you if you could send us an email to socialmedia.aero@meracorporation.com with more details of your... More 

Level Contributor
21 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Second time here and it's improved - service is always good, the atmosphere quaint and comfortable. There is a long selection of food, with the fried foods at times a bit overcooked. Most meals seem quite good tho. Service is very good and priced mid road.

Helpful?
Thank Jim M
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Jim M Thank you so much for writing us, comments like yours makes us keep on going with the good work We are very pleased you have enjoyed everything about our restaurant, specially our food and service. Hopefully we can have another chance of having the pleasure of you visit. Best regards, Liz Navarrete More 

Portland, Oregon
Level Contributor
114 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
1 of 5 bubbles Reviewed 27 October 2016

Stopped in for a quick bite (family of 4) before a departing flight out of PV. Upon arrival, the staff was friendly and attentive. The food was good and the portions were fair, and the food prices were what you would expect from the airport - expensive, but we expected that going in. Once we were finished with our food,... More 

Helpful?
Thank Jessica D
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Hello Jessica D Thank you for taking the time to write a review about your recent visit. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve. I have shared your comments with the restaurant team and we are actively taking steps. Cordially, Liz Navarrete More 

Lake Cowichan, Canada
Level Contributor
40 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 25 October 2016

This was not a very good place to eat. If u want to stop n have a drink watch people walk by on the malecon this is the place. Food tasted frozen. Looked frozen. Wasn't happy. Plus this restaurant has moved. It's no longer on the malecon.

Helpful?
Thank ElizabethCampbell76
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

First of all we want to thank you for taking the time to write a review of your recent visit. Here in Bubba Gump Shrimp, it is very important that the food each day is served according to our usual high standards. If you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit, so we can... More 

Chichester, United Kingdom
Level Contributor
214 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 15 October 2016

Tried this place on when we got of the cruise ship! it was great food at an amazing price plentiful and tasty well worth the visit would visit again

Helpful?
Thank reeceyb
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Reeceyb Your compliments of the restaurant are greatly appreciated. We work diligently to offer the best service and a great food for each client. It is nice to know when this succeeded. We are very pleased you have enjoyed everything about our restaurant in the Cancun location. We're glad to help making you feel a little less stressed about... More 

Vancouver
Level Contributor
44 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 25 September 2016

This review is for the airport location at Puerto Vallarta airport... Found the service extremely slow for an airport location where people normally have flights to catch and also on the expensive side. The chowder was excellent and one of the best ever, garlic bread no taste and fries etc... were plentiful but nothing special. Service was the biggest issue... More 

Helpful?
Thank Taffy050
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Taffy050 Thank you for your comments about your visit. Kindly accept our sincere apologyes for not giving you the high standard of quality which is the general norm of our restaurant. If you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit, so we can share your comments with restaurant staff and make sure this... More 

Green Valley, Arizona
Level Contributor
13 reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 25 September 2016

Ate here while waiting for our flight. Food was OK. My wife and I ordered diet cokes in a 6 ounce mug. The waiter gave us each one refill. When the bill arrived, we were charged 350 pesos just for the cokes. That is approximately $20 us dollars for both. The excuse for the high price was our drinks were... More 

Helpful?
Thank John H
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear John H Thank you for your valuable comments on your visit. We apologize for the inconvenience and annoyance those incidents caused. Kindly accept our sincere apologies for not giving you the high standard of quality which is the general norm of our restaurant. If you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit, so... More 

nottingham
Level Contributor
46 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 24 September 2016 via mobile

Never in my life have I been in a diner like it not that I have in many. First of all the decor great all based on forest gump (one of my favourite films). The service was spot on and very courteous. Food was very nice and service was quick. Will defo visit more if I see one again didn't... More 

Helpful?
Thank craigkeay
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Craigkeay Your compliments of the restaurant are greatly appreciated. We work diligently to offer the best service and a great food for each client. It is nice to know when this succeeded. We are very pleased you have enjoyed everything about our restaurant in the Cancun location. We really hope there'll be another chance to have you all here... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Seafood
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
View, Kids, Child-friendly, Bar Scene, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: Paseo Diaz Ordaz 726 Centro, Puerto Vallarta 48300, Mexico
  • Location: Mexico  >  Jalisco  >  Puerto Vallarta
  • Phone Number: +52 322 222 9380
Description
Based on the movie "Forrest Gump". Located at El Malecon.We offer Seafood, BBQ Ribs, delicious Salads, Hamburgers, Crispy Fried Chicken, and the best recipies made with fresh Fish. Enjoy your lunch or dinner with the fantastic view of the Pacific Ocean.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bubba Gump Shrimp Co. and other visitors
3 questions
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Enumclaw, Washington
2 months ago

See all questions (3)

Questions? Get answers from Bubba Gump Shrimp Co. staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?