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Bubba Gump Shrimp Co.

) #157 of 830 Restaurants in Puerto Vallarta ₹₹ - ₹₹₹ American, Seafood
Avenida Francisco Medina Ascencio km 7.5, Puerto Vallarta 48335, Mexico
+52 33 3221 2167
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Overview
  • Excellent48%
  • Very good27%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“shrimp” (69 reviews)
“garlic bread” (4 reviews)
“seafood” (12 reviews)
Open Now
All hours
CUISINES
American, Seafood
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Avenida Francisco Medina Ascencio km 7.5, Puerto Vallarta 48335, Mexico
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50
Reviews (582)
Traveller rating
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1 - 10 of 319 reviews

Reviewed 2 weeks ago

First I realize that airport food is rarely good and it is always overpriced. I was the sign for shrimp and decided to try it. I ordered a frozen margarita which is a favorite and what was basically a shrimp cocktail. There are great shrimp...More

Thank IHateNoice
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this reviewResponded 1 week ago

Dear IHateNoice First of all we want to thank you for taking the time to write a review of your recent visit. We are sorry to hear that your experience with us did not live up to our usual level concerning the food and service....More

Reviewed 5 weeks ago via mobile

We had an hour to kill before our flight was to board. We ordered 2 beers, burger, chicken strips, and fries. The service was slow. We finally got our food and the burger was bloody rare. We did not have enough time to have the...More

Thank Donnie S
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this reviewResponded 1 week ago

Dear Donnie S First of all I want to thank you for taking the time to share the comments of your past visit. Could you please write us to socialmedia.aero@meracorporation.com with more details, such as time, place and terminal that where you in, in order...More

Reviewed 8 May 2017 via mobile

We went here for one last meal before flying out of Puerto Vallarta. What a mistake. I had to ask a server after 10 minutes of being ignored if we could order drinks & food. Sure, it's an airport restaurant, but everything was overly greasy...More

Thank Paul H
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this reviewResponded 16 May 2017

Dear Paul H First of all we want to thank you for taking the time to write a review of your recent visit. We apologize for the inconveniences you experienced. Here in Bubba Gump, it is very important that the food each day is served...More

Reviewed 25 April 2017

Stopped in for a quick bite to eat before boarding a 5 hour flight to Newark. Drinks were good and reasonable. We ordered two app's assuming they would be sorta small and just right before a long flight. We were wrong the apps were quite...More

Thank Bob D
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this reviewResponded 2 May 2017

Dear Bob D. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Thank you so much once again for your feedback. It would be our pleasure to entertain you in the near...More

Reviewed 12 April 2017

We found the prices mid range , portion size large, and service good. The staff were happy to explain how the restaurant worked for their service. We like that they could pay in Canadian, US, or Pesos . They trendy environment and movie kept us...More

Thank Chbaldwin B
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this reviewResponded 19 April 2017

Dear Chbaldwin B. We cannot thank you enough for taking time to update your experience on TripAdvisor. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Look forward to the pleasure of...More

Reviewed 8 April 2017

Decided to get a quick bite here before boarding a plane back home. Was amazed at how expensive this was, especially considering what one got. A bottle of "Sol" beer was almost $7 US (120 pesos) while water (bottled was apparently the only option) was...More

Thank Blue911x50
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this reviewResponded 12 April 2017

Thank you for your valuable comments on your visit. Kindly accept our sincere apologies for not giving you the high standard of quality which is the general norm of our restaurant. If you could send us an email to socialmedia.aero@meracorporation.com with more details of your...More

Reviewed 4 April 2017

My significant other and I ate at the one on Melacon twice. The first day we ate there, I ended up a little sick. The second time we ate there we both ended up food poisoned for a week. That was the only restaurant we...More

Thank Tre'Shaun N
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this reviewResponded 12 April 2017

First of all we want to thank you for taking the time to write a review of your recent visit. Although this page is for the airport location, We are sorry to hear that your experience with us did not live up to our usual...More

Reviewed 2 April 2017

without a doubt this is the worst Bubba's I have ever been into. Never will go back, food was terribleMore

Thank Mo S
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this reviewResponded 3 April 2017

Dear Mo S We are sorry to hear that your experience with us did not live up to our usual level concerning the food. We already shared it with the departments involved in order to look for improvement and enhance the quality. We apologize for...More

Reviewed 21 February 2017 via mobile

Ate an appetizer there while waiting for a plane. The service was great. I had shrimp cerviche and it was very good. The prices are very high. All in all not too bad.More

Thank trn81
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this reviewResponded 22 February 2017

Dear trn81 We cannot thank you enough for taking time to update your experience on TripAdvisor. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Look forward to the pleasure of welcoming...More

Reviewed 21 February 2017

this restaurant is good but not excellent the food is good , the service is slow so be patient , the price is not so bad.More

Thank QFGA
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this reviewResponded 22 February 2017

Dear QFGA Thank you so much for you kind words. We work very hard to offer the best service and a great food for each client. Your review is our reward. Hopefully there'll be another chance to prove you our high quality food and the...More

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Questions & AnswersAsk a question
Rhianna M
Is the restaurant permanently closed?
17 September 2016|
Answer Show all 9 answers
Response from anagutierrez100 | Reviewed this property |
It has closed permanently since september 4th. A few days ago I was reading about it. I belive the bubba gump inside the PVR airport is open.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, View, Child-friendly, Bar Scene, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: Avenida Francisco Medina Ascencio km 7.5, Puerto Vallarta 48335, Mexico
  • Location: Mexico  >  Jalisco  >  Puerto Vallarta
  • Phone Number: +52 33 3221 2167
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