We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Crowne Plaza Monterrey

Certificate of Excellence
₹₹ - ₹₹₹
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Avenida Constitucion Ote. Centro Historico 300, Monterrey 64000, Mexico
+52 81 8319 6000
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

59 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 8: English reviews
USA
Level Contributor
1,372 reviews
853 restaurant reviews
common_n_restaurant_reviews_1bd8 723 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

We stayed here for business and the hotel is somehow old but well kept, the main lobby is at the bottom of the hotel and the rooms can get quiet noisy if there is a band playing at the bar downstairs on the first floor, overall a very good hotel, close to everything in down town and great customer service,... More 

Helpful?
Thank bryanmantezoni
Ensenada, Mexico
Level Contributor
31 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 7 November 2016

Service is the problem in big hotels and this is a prime example. If you need something from the front desk plan on waiting for awhile. I feel sorry for the staff in that there are never enough of them to handle everyone. The food is terrible as is the wait staff. The room was clean but simple.

Helpful?
Thank Baja5557
Monterrey, Mexico
Level Contributor
71 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 7 May 2016

We ate here several time out of convenience after long days out around town but I don't recall a single time thinking: "Wow, this was really good!"

Helpful?
1 Thank John C
Toledo, Ohio
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 January 2016

Having both breakfast and dinner at the restaurant, the service was great and the food was excellent! I do recommend the breakfast buffet which has lots of options from custom made eggs to custom made smoothies and health drinks! They also had a lot of fresh fruit as well! For dinner its pretty much the same but with dinner options... More 

Helpful?
Thank Phil_James1
Monterrey
Level Contributor
225 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 28 April 2015

You can eat all you want and with lots of options: italian, mexican, steak and dont mention the desserts. Price is perfect, service is great.

Helpful?
Thank Zazyl
Kenosha, Wisconsin, United States
Level Contributor
189 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 15 March 2015 via mobile

The Crowne Plaza, which is located in downtown Monterrey is the best hotel that I have stayed at in Mexico, while on business travel. The hotel is very clean, the employees thrive to provide a high level of customer service, the restaurant and lounge offer great food and an area to relax, and the rooms are very comfortable. Overall, a... More 

Helpful?
Thank Craig S
Canada
Level Contributor
21 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 September 2014

They have Mexican food, Italian, huge section for salad. But the best part its crepes prepared in the moment with ice cream and milkshakes until you explode! Awesome! Also try the flan, its delicious.

Helpful?
Thank AliCarolina
Porto Alegre, RS
Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 12 April 2012

Food is great! I suggest the Arrechera. For dinners, most nights they have a live show.

Helpful?
1 Thank RafaelGomes

Travellers who viewed Hotel Crowne Plaza Monterrey also viewed

Monterrey, Nuevo Leon
 
Monterrey, Nuevo Leon
 

Been to Hotel Crowne Plaza Monterrey? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 20 - US$ 25
Cuisine
Mexican, Italian, International
Meals
Brunch
Restaurant features
Waitstaff, Reservations, Buffet
Good for
Romantic, Business meetings
Location and Contact Information
  • Address: Avenida Constitucion Ote. Centro Historico 300, Monterrey 64000, Mexico
  • Location: Mexico  >  Northern Mexico  >  Nuevo Leon  >  Monterrey
  • Phone Number: +52 81 8319 6000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hotel Crowne Plaza Monterrey and other visitors
1 question
Ask a question
Questions? Get answers from Hotel Crowne Plaza Monterrey staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?