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High Street | 8 The Maltings, Billingshurst RH14 9JL, England
441403785429
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32 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Billingshurst, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 9 October 2016

The cakes, sausage rolls and pasties from here are very hit and miss. The amount of times I've gone in and decided to sit and eat I have been put off by the amount of food on the floor and tables. Very unkempt! I have had some nice food from here on occasions but think it should be nice all... More 

Helpful?
Thank Werdler
West Sussex, United Kingdom
Level Contributor
220 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
1 of 5 bubbles Reviewed 12 September 2016

My husband and I stopped here for lunch today. This site seems to have gone down hill. We waited 15mins before someone decided to ask for our order. The grime on the doors,skirtings and sockets were off putting. When our food arrived the chips were over cooked. Omelette was quite undercooked. We purchased 2 x Belgium buns for later, and... More 

Helpful?
Thank Marie L
Epsom, United Kingdom
Level Contributor
73 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 8 September 2016 via mobile

We were en route from Crowborough to Winchester and wanted somewhere easy to stop for a quick lunch. Staff were very helpful and friendly. Food was average - pasty not heated to a very hot temperature and cafe latte more expensive than average & very weak. My nieces toastie and milkshake were good.

Helpful?
Thank Jackie B
Petersfield, United Kingdom
Level Contributor
29 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 5 August 2016 via mobile

Staff very miserable, job to get a smile out of them, very slow service, and coffee not that hot, also fairly expensive. Go else where next time we visit Billingshurst

Helpful?
Thank ann7375
Findon, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 16 July 2016 via mobile

I used to regularly visit truffles billingshurst at least 3 times a week , but over the last year it's gone really downhill , lazy rude staff , dirty tables everywhere even when it's not busy , lack of food choice , everything you ask for they haven't got . And is it a new thing to turn all the... More 

Helpful?
3 Thank mafarugi
Horsham, United Kingdom
Level Contributor
155 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
3 of 5 bubbles Reviewed 26 June 2016

Tasty fillings in their handmade to order sandwiches, that come with crisps and salad. Can have cakes from the counter to follow but they add on an extra charge to eat them in. Service was quick and friendly.

Helpful?
Thank Bored-Commuter1
Mollie T, Manager at Truffles, responded to this review

Thank you for your review, we are looking to extend our sandwich offer as we know it needs livening up a bit! Kind regards, Molly More 

Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 20 June 2016

Truffles is as good as the shift who work when you are there. Sometimes we get friendly, welcoming staff, other times they don't even acknowledge you at all. The last time I was there I took two children with me for a treat and we ended up leaving without even ordering anything after 15 minutes as nobody had come to... More 

Helpful?
Thank irene c
Mollie T, Manager at Truffles, responded to this review

Dear Irene, very sorry to read your review in regards to the service. We will be sending in our Area Manager Amy to investigate this. Very pleased to hear your comments on our products as we are very passionate about creating delicious fresh food. Kind regards, Molly More 

West Sussex, United Kingdom
Level Contributor
220 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 20 June 2016

The staff were all very nice, but the food was dry and hard, the bacon and sausages tasted as if they were from the weekend? Also It was a little of putting to see mouse traps dotted around

Helpful?
Thank Marie L
Mollie T, Manager at Truffles, responded to this review

Dear Marie, thank you for your nice comments regarding the service. We do not keep sausages and bacon that are cooked over at all so we will be investigating this. I have since reading your review looked into the mouse traps. We do not have any issues regarding mouse traps but like most food places we put them out as... More 

Billingshurst, United Kingdom
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 16 June 2016

Great place for bakery items. Good menu but unfortunately both myself and my friend suffered after our lunch there. About an hour after eating we both became ill with upset stomachs. This may have been an unfortunate 'one off' but am not really willing to repeat the experience.

Helpful?
1 Thank 166Rosie166
Mollie T, Manager at Truffles, responded to this review

Dear Rosie, very concerned to read your review. We cook our food fresh to order and all of our food is day dotted so everything is kept in date and fresh as possible. I hope you would try us again. Kind regards, Molly More 

West Sussex, United Kingdom
Level Contributor
89 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
3 of 5 bubbles Reviewed 26 May 2016

I have been to other Truffles in Steyning and Cranleigh and am left wondering why Truffles in Billingshurst can't up its game a bit. There is little in the way of real competition in the village and the only other contender is not my kind of place. An earlier attempt to create a tea room experience sadly failed so come... More 

Helpful?
1 Thank Richard B

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    1.5 of 5 bubbles
Average prices
US$ 3 - US$ 9
Cuisine
Cafe, British
Meals
Breakfast, Lunch, Brunch
Restaurant features
Wheelchair Accessible, Takeout, Seating, Accepts Mastercard, Accepts Visa, Free Wifi, Waitstaff, Highchairs Available
Good for
Child-friendly
Location and Contact Information
  • Address: High Street | 8 The Maltings, Billingshurst RH14 9JL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Billingshurst
  • Phone Number: 441403785429
Description
Family run bakery based in the heart of Sussex. We pride ourselves in having a passion for good quality baking and excellent service.

Questions & Answers

Questions? Get answers from Truffles staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?