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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$9 - $50
CUISINES
Bar, Seafood, Caribbean, Bahamian
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (102)
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97 results
Traveller rating
54
31
6
2
4
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LanguageEnglish
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Traveller rating
54
31
6
2
4
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All reviews ny strip grouper cracked conch pina colada friendly service grand bahama the wait staff channels island bone sides
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Reviewed 2 weeks ago via mobile

Beautiful location looking over the waterway. Friendly service. Extensive menu. The coconut prawns with pina colada sauce were excellent. Reasonable prices compared with rest of Grand Bahama. Highly recommend!

Date of visit: July 2022
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Reviewed 27 June 2022

Our server - spelling? Gigi was great! Do let them know if you would prefer faster service as they usually try to give you island time... Nice Bar area The table started with dinner portion of cracked conch and I highly recommend it - it...is the best that I have had so far ever! For dinner three of the group had the Grouper either pan seared or blackened, which was lightly applied and NOT too salty, excellent flavor BUT was served bone IN for that flavor, so harder to eat. Two of group has Surf and Turf - nice NY strip and delicious lobster tail Sides with dinner: Macaroni and cheese wedge is fantastic and a must have and the vegetable medley of sliced carrots and broccoli perfectly cooked - still snappy Dessert: vanilla ice cream, but do think to add a liquor, fruit or both on itMore

Date of visit: June 2022
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Reviewed 28 April 2022 via mobile

Friendly and really good food and value. This is a local little gem with really lovely staff only matched by the food. Give it a try you won’t be disappointed

Date of visit: April 2022
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Reviewed 8 December 2021 via mobile

I have never been to this restaurant, but i kept seeing it so I decided to take a visit there for my birthday. Now the service was absolutely fabulous. My friends &’ I ended up tipping the cashier personally. She was absolutely nice. Overall the...food is amazing, appetizing &’ most definitely mouth watering. I want to go again sometime but I will certainly be requesting that waitress. I got to take a picture of her id tag.More

Date of visit: November 2021
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Reviewed 1 July 2021

The Margarita's were great and the local grouper was absolutely out of this world! It was the best piece of fish we had on the island! The atmosphere is quaint, there is a view of the channel but no outdoor dining. The staff was terrific!...and friendly!More

Date of visit: June 2021
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Reviewed 15 June 2021

We have been going to Upstairs on the Bay for several years and have always loved it! We always know what to expect and this year was no different. Great food, excellent service, lively atmosphere, and beautiful view of the channel, whether there for breakfast,...lunch, or dinner. Liz and the wait staff are wonderful and we always look forward to seeing them. Keshaun, Melanie, Michelle, and especially Shamene are awesome! (Sorry if I left out anyone or misspelled names.) Thank you Genie for taking care of us and making our reservations. We hope to see you all again soon!More

Date of visit: June 2021
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Reviewed 11 June 2020

I love Bell Channel Inn, I love Jerry, Lizbeth & Presley, I love Caribbean Divers, I love my shark friends & I love Grand Bahama

Date of visit: June 2020
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BellChannelInn, General Manager at Upstairs On the Bay, responded to this reviewResponded 25 September 2020

Thank you for your response. We are very pleased to know you've enjoyed your stay here.

Reviewed 11 March 2020

We enjoyed our lunch of chicken caesar salad and a club house sandwich. The waitress was pleasant and attentive. The view of the bay is memorable. The Bahamian people are kind and very friendly. My husband fell in the parking lot before we went into...the restaurant. A young fellow working next door came immediately to offer assistance and cleaned and bandaged his scrapes. What a sweet guy.More

Date of visit: March 2020
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BellChannelInn, General Manager at Upstairs On the Bay, responded to this reviewResponded 16 March 2020

Awesome. We are truly glad you enjoyed your experience here and that we were of great assistance to you.

Reviewed 23 December 2019

Their burger night (happens to be when we went) was great! you get a burger and a Sands beer for 12 bucks... The ultimate was the "conch burger" which consisted of a pile (big pile) of cracked conch on a hamburger bun... No doubt a...treat!More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BellChannelInn, Marketing at Upstairs On the Bay, responded to this reviewResponded 16 March 2020

Thank You . We are glad that you enjoyed your time here.

Reviewed 15 September 2019

My family & I went to this location to have dinner. The service received was most unsatisfactory. Not only did we receive spoilt shirmp, burnt burger bread, and food not received when we asked for. But the service was most unsatisfactory. Not only was the...supervisor unwilling to listen to the customer, but it was almost as if we were attempting to push words in our mouths. This was one of the worst service I've had in Freeport. Highly dissatisfied and disappointed.More

Date of visit: September 2019
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Reviewed 16 July 2019 via mobile

Not a fancy destination like the other restaurants in Port Lucaya (located in the mid-market Bell Channel Inn)but I will echo the other comments I read on it before: they make it up by serving big plates for what amounts to a reasonable price. If...you stay st the hotel don’t hesitate to eat thereMore

Date of visit: July 2019
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BellChannelInn, Bell Channel Inn at Upstairs On the Bay, responded to this reviewResponded 7 August 2019

Thank you for your amazing review! We hope to see you again soon.

Reviewed 9 July 2019

I really enjoyed several meals here. It's a bit off the path, so I consider it a hidden jewel ! The staff was friendly and professional !

Date of visit: June 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BellChannelInn, Bell Channel Inn at Upstairs On the Bay, responded to this reviewResponded 7 August 2019

Thank you for your 5-star review. We appreciate you.

Reviewed 21 June 2019 via mobile

Stayed at Bell Channel Inn where this restaurant is located. A real local hangout. Good food, great fresh fish. Best conch fritters. Was able to feed my 14 yr old grandson with no compliments.

Date of visit: June 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BellChannelInn, Bell Channel Inn at Upstairs On the Bay, responded to this reviewResponded 7 August 2019

Thank you for your review and rating!

Reviewed 14 May 2019 via mobile

It was my two kids and husband who visited the restaurant. The service was great but the conversation of the kitchen was not appropriate. I had to ask my server to move me away from the kitchen for the sake of my kids. My shrimp...& grits was way to salty.More

Date of visit: April 2019
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Reviewed 3 May 2019

My husband and I grabbed brunch here in between our morning and afternoon dives. The food was average priced and delicious!

Date of visit: April 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BellChannelInn, Manager at Upstairs On the Bay, responded to this reviewResponded 3 May 2019

Thank you so much for your 5 star review. We are happy that you enjoyed your lunch Upstairs. We look forward to welcoming you back.

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Questions & Answers
Ask a question
Michelle M
23 August 2020|
Answer
Response from BellChannel I | Property representative |
Sorry for the delay in the response. Yes you can come by boat and dock at the first dock on the right hand side (the other dock is for Caribbean Divers, our dive boat). It's free to dock there, all we ask is that you check... More
0
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87Seashell87
27 September 2015|
AnswerShow all 3 answers
Response from bjorn5555 | Reviewed this property |
I believe they have a burger & beer night wed night special
0
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Frequently Asked Questions about Upstairs On the Bay

Yes, Upstairs On the Bay offers takeaway services.

Upstairs On the Bay is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4