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Burger Shack

Certificate of Excellence
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Marquee Plaza | Lawrence Boulevard, Seven Mile Beach KY1-1203, Grand Cayman
+1 345-949-2867
Website
Today
11:00 - 02:00
Open now
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Hours:
Sun 11:00 - 00:00
Mon - Wed 11:00 - 02:00
Thu - Fri 11:00 - 04:00
Sat 11:00 - 02:00
More Info
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218 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Allen, Texas
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

Good hamburger restaurant with tasty milk shakes. French fries are excellent with jerk mayonnaise as a dipping sauce. Would go back for a quick lunch. Won't disappoint. Texas couple.

Helpful?
Thank ksuhjw2
Ontario
Level Contributor
26 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This is the first place we always go to when we travel to Grand Cayman. The kids love the food - the burgers are awesome!

Helpful?
Thank ScubaDad99
Grand Cayman, Cayman Islands
2 reviews
1 of 5 bubbles Reviewed 1 week ago via mobile

Burgers are good but no guarantee as they are not consistent. Delivery takes ages. No communication for late deliveries from their side. Phone is either continuously ringing or engaged. For deliveries food will not be delivered until you make at least 2 follow up calls. Does not mater what time or which day you order. Delivery would take at least... More 

Helpful?
Thank 417abhijitr
Manager M, Manager at Burger Shack, responded to this review

Hello, Thank you for bringing this matter to our attention. We apologize if your order was received late and we agree that a follow up call should have been made. We respond very quickly to customer concerns however we cannot respond to generalizations. Would you please contact us regarding the SPECIFIC incident(s) and we will be happy to remedy this... More 

Atlanta, Georgia
Level Contributor
19 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Hard to believe that you could actually find one of the best burgers in the world in Grand Cayman and in a small shack. But, that's exactly what you'll get. Very reasonably priced and conveniently located just outside the Marriott hotel. We actually went there twice for lunch! The milk shakes are really good as well. Strawberry was better than... More 

Helpful?
Thank MakersMarcA
Manager M, Manager at Burger Shack, responded to this review

Hey MakersMarcA, WOW! Thank you sooo much for the awesome 5 star review. We think you've written one of our favorite reviews this year. We're going to share your kind words with the staff. Thanks for stopping by twice during your trip. We're glad that we were able to satisfy your taste buds. See you again soon. You're Awesome! More 

Schaumburg, Illinois
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago via mobile

In a land of high prices - but good meals - this is probably one of the best simple meals for the money. The selection is limited, as indicated by the name, but the burgers are great!

Helpful?
Thank midwestkid55
Manager M, Manager at Burger Shack, responded to this review

Hi midwestkid55, Thank you for the 4 star review. Yes, We'd like to think that we're Cayman's #1 bang for buck. We're glad we could satisfy. See you soon! More 

George Town, Grand Cayman
Level Contributor
30 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

They need to hire faster staff and teach them customer service, how to take orders with a smile because every time, the staff looks like they have the crappiest job in the world...thank god the food is good or else, I would never go back! If you feel like waiting 30 minutes for a burger and want to be served... More 

Helpful?
Thank Sebtheleb
Manager M, Manager at Burger Shack, responded to this review

Hi Sebtheleb, Thanks for bringing this matter to our attention. Our usual wait time is approximately 10-15 minutes. It's possible that your order may have taken longer due to high volumes. We're constantly adding additional staff members and improving our workflow to keep up with the ever growing demand. In fact, We will have a second location opening very soon.... More 

Billings, Montana
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Very filling and love how you can order what you want on the burger. Love the fry sauces. Even had a rooster near us at our table who got a helping of fries.

Helpful?
Thank Tina M
Manager M, Manager at Burger Shack, responded to this review

Hi Tina, Thank you so much for the 5 star review. We're glad you enjoyed your Burger Shack experience. We appreciate your comments on the sauces....and thanks for feeding the rooster ;) More 

Sudbury, Canada
Level Contributor
183 reviews
143 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 20 February 2017 via mobile

The burger had good flavor and the topping tasted fresh, fries were standard but still well seasoned, and milkshake was rich. We only ordered one burger, fries and a milk shake and it ended up costing $23 USD. Still a great burger!

Helpful?
Thank Angel F
Manager M, Manager at Burger Shack, responded to this review

Hi Angel, Thanks you so much for the 5 star review. We work very hard to make sure that all of our menu items are unique and delicious. Thank you for choosing Burger Shack. You're Awesome! More 

Grand Cayman
Level Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 19 February 2017 via mobile

I hadn't been before but my friend stated it was the best burger he had ever eaten so I had to find out for myself. The cock-a-doodle (their chicken burger) is awesome. You can add many different toppings and sauces, the fries are yummy too. Only negative would be the wait time can be quite lengthy. Last time we waited... More 

Helpful?
Thank LucyJ06
Manager M, Manager at Burger Shack, responded to this review

Hi LucyJ06, Thank you for the 5 star review. We appreciate you showing a little love to the cock-a-doodle burger, it doesn't get enough credit. Yes, the wait time can be longer than your average fast food because we make everything fresh to order, even the fries. You'll never find a heat lamp at Burger Shack. We hope to see... More 

Stamford, Connecticut
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 February 2017

If you are a Five Guys burger lover, the burgers and fries at Burger Shack are the same quality. Decent price.

Helpful?
Thank Chuck M
Manager M, Manager at Burger Shack, responded to this review

Hi Chuck, Thanks for the 4 star review! We're honored to be compared to a great american chain...but we like to think we do things just a little bit better hehe. Thanks for stopping by. We'd love to serve you again soon! More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$ 15
Cuisine
American, Fast food, Grill, Vegetarian Friendly
Meals
Lunch, Dinner
Restaurant features
Delivery, Outdoor Seating, Seating, Parking Available, Street Parking, Free Off-Street Parking, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Takeout
Good for
Child-friendly, Cheap Eats, Kids
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 02:00
Tuesday
11:00 - 02:00
Wednesday
11:00 - 02:00
Thursday
11:00 - 04:00
Friday
11:00 - 04:00
Saturday
11:00 - 02:00
Location and Contact Information
  • Address: Marquee Plaza | Lawrence Boulevard, Seven Mile Beach KY1-1203, Grand Cayman
  • Location: Caribbean  >  Cayman Islands  >  Grand Cayman  >  Seven Mile Beach
  • Phone Number: +1 345-949-2867

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Burger Shack and other visitors
1 question
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2 months ago

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Questions? Get answers from Burger Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?