The service and food were poor and we do not have unrealistic standards. It was early evening and there was 3 other couples on the top balcony some get drinks only, some eating and some finishing up. There was 3 waiters Bob the top balcony...who had very poor customer service skills. When I looked over at one point one waiter was looking right at me and picking dry boogers out of his nose. DISGUSTING! If you want to pick dry boogers from your nose go to the restroom right behind you. The wait staff seemed more consumed with setting up for a large party that had not arrived. We had to finally ask to place our order as the wait staff never came to take our order. We both ordered the Cuban sandwich because some friends of ours had talked to us about how delicious it the sandwich was at the restaurant. Honestly, it was the worst food we have eaten in Puerto Vallarta in the 10 years we have been coming to Puerto Vallarta. Stay away from this restaurant there are plenty of other amazing restaurants in the Romantic zone or on the Malecon. I have attached a picture of the bread and meat on the sandwich. The meat was incredibly dry and the bread dominated the sandwich. Each half of the sandwich got 3 little pieces of meat in the picture.More
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