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The Cross Hands Hotel Restaurant

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Tetbury Road | Near Bristol, South Gloucestershire, Old Sodbury BS37 6RJ, England
+44 1454 313000
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285 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Yate, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

Excellent hospitality throughout the evening; varied choice of food presented beautifully and most enjoyable.

Helpful?
Thank bil1321
Heswall, United Kingdom
Level Contributor
30 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Having passed this hotel many times and wondering what it was like we decided to have a two night break there.We were allocated room 5 First impressions were how huge the bed was and a good size room.However it was not long before we noticed the room looked grubby, According to Old English Inns they have refurbished there rooms.They may... More 

Helpful?
Thank Babs1472
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your comments. We're sorry to hear about your recent disappointing visit. If you would like to contact us directly, we can investigate this further for you. George, Colette and the team. More 

Bristol, United Kingdom
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago

This beautiful old 14th century building has a happy and relaxed atmosphere. The staff are very friendly, especially Jo who made us feel at home, and the service was excellent, thank you. The dining room is well dressed and comfortable, with plenty of room at the tables, and they are set out well so you have plenty of space. I... More 

Helpful?
1 Thank Sara B
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you very much for your comments. We're very glad to hear you enjoyed your most recent visit to us, and do hope we'll be seeing you again soon! George, Colette and the team. More 

Bristol, United Kingdom
Level Contributor
26 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 20 March 2017

Called in to try the new menu.Excellent quality and value for money.We used to use Cross Hands a lot.Have given a miss for some time.But now back on song

Helpful?
Thank Neil D
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your comments. We're glad you enjoyed our new menu, and hope you'll continue to enjoy it through-out the summer months as well. George, Colette and the team. More 

2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 20 March 2017 via mobile

Stayed in a single room .Room was very clean, comfortable and just the right size.The staff are very friendly and do anything to help and the food is well above average also the the price list is very reasonable for food and drink just a lovely place to stay

Helpful?
Thank Justin L
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your review. We're please you enjoyed your most recent stay with us, and hope if you ever need accommodation in the area again you will come back and see us soon! George, Colette and the team. More 

Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 19 March 2017

We eat here or call in for coffee a lot. Easy parking, comfy seats and good quality eats make this our go to place, especially for family occasions, Christmas etc. The staff are really helpful, friendly and great with our dog even though they are often very busy and stretched quite thin. The only exception is one new waitress we... More 

Helpful?
Thank Karen P
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your comments. We're happy to hear you're becoming a regular to us. Dogs are always welcome in the bar/lounge here. Look forward to seeing you all again soon. George, Colette and the team. More 

Glasgow, United Kingdom
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 19 March 2017

We have been here lots of times on a Sunday, as it's on our route from the Cotswolds to Bath. We went in on Sunday 19th March to discover the value meal, fish and chips was no longer available. So, we ordered fish and chips from the main menu which was over 100% increase in price. When it came to... More 

Helpful?
1 Thank Andrew G
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for posting your review. We're sorry you have not enjoyed your most recent visit. It can be a bit of a shock when a regular menu deal is suddenly taken away and can appreciate your upset as it is a big change to us all. There is a significant difference in size from our main menu fish and... More 

Bristol, United Kingdom
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 7 March 2017

It always pleases me to visit the Cross Hands because I have always had a good meal here, whether it's a Sunday roast, or a bar snack or any other meal. My partner and I took his parents for lunch to celebrate their Wedding Anniversary. We chose our food from the 'value' menu as the portion sizes are perfect for... More 

Helpful?
Thank 123Susie123
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your review. We're happy to hear you've had many enjoyable trips to us, we hope to see you again soon for many more! George, Colette and the team. More 

Bristol, United Kingdom
1 review
Reviewed 16 February 2017

Beautiful place to visit, stay over and eat. Very easy to visit Bath, about 30mins away, also further away are the Cotswold Villiages.

Helpful?
Thank elizabethmN4272AH
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your lovely comments. We do hope you you'll come back and visit soon. George, Colette and the team. More 

Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 7 February 2017 via mobile

Back again , convenient for where I am working. Saves a trip down M4. Pleasant enough, good service and you get what ur says on the tin! Great food.

Helpful?
Thank julielog
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your review. We're glad to hear you keep returning, and that you enjoy each visit! George, Colette and the team. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, British, Pub, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Local cuisine, Child-friendly, Kids, Business meetings, Special Occasion Dining, Groups
Location and Contact Information
  • Address: Tetbury Road | Near Bristol, South Gloucestershire, Old Sodbury BS37 6RJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Gloucestershire  >  Old Sodbury
  • Phone Number: +44 1454 313000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cross Hands Hotel Restaurant and other visitors
1 question
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Bristol, United Kingdom

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Questions? Get answers from The Cross Hands Hotel Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?