We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

On the Spot: TripAdvisor vs. the hotel
The Los Angeles Times
July 3, 2010

Question: I recently found a notice on TripAdvisor about the hotel I manage that said TripAdvisor thinks “individuals or entities associated with or having an interest in this property may have interfered with traveler reviews and/or the popularity index for this property.” Now I’ve received an e-mail that says this is a violation of TripAdvisor policy and in some places a violation of federal law. Neither my staff nor I did anything wrong. Now what?