Dear Pierre&Chantal, Thank you for sharing your review based off your last vacation experience here at the Grand Palladium Lady Hamilton. We are pleased that you enjoyed all that our Resort has to offer including the delicious meals which were had. We will be sure to pass your kind words to Antoinette who delivered exceptional service. We also appreciate your feedback as it will better assist us to correct these issues that were observed. We do apologize and hope that none of the mentioned caused any inconvenience during your stay. We welcome your return in the future as it was our pleasure hosting you on your last stay. Until then, best wishes from our Palladium Family!