Pool - Picture of New Star Beach Resort, Chaweng
Photo: Pool
From Review : Great stay of New Star Beach Resort
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+7
I've been at the New Star with a friend for one week and the overall impression has been great. Pool and common spaces are excellent, the area is calm and allows a real intense relax. The staff is friendly and helpful, even if sometimes it may be difficult to understand…
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Date of stay: December 2015
Response from chanupong_GM, General Manager at New Star Beach Resort
Responded 23 Dec 2015
Dear Our Valued guests , Greetings from New Star Beach Resort.! Thank you for wonderful review and feedback which very importance for us to improve our service standard We are delighted to know that you were generally happy with our service provided particularly Breakfast all meal and service of the team . However I have taken noted of your comments regarding old umbrellas which now have been replaced with the new ones properly since 24 December we apologize for the late delivery of umbrella from our supplier Beach is one of the best highlights of our property and we are trying our best to keep it clean all the time to meet our guest expectations.only after stormy it might be some garbage blown up by however I have instructed the team to clean them up regularly we shall looking forward to welcoming you back again very soon. Sincerely Yours, Chanupong manachamni general manager
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