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View from our front door - Picture of Filitheyo Island Resort

Photo: View from our front door

From Review : Not as good as we expected of Filitheyo Island Resort
View from our front door
View from Deluxe Villa 10. Trees and bushes block the view. Why, oh why?
View from our balcony
Dritter Besuch. Super Service, aber...
View from Water Villa

Other Recent Reviews

lex42 wrote a review Jan 2013
London, United Kingdom72 contributions44 helpful votes
3.0 of 5 bubbles
The positives: We had a nice water villa with a great view. The balcony area of the water villa was lovely and relatively spacious The whole hotel was very clean and well maintained Sunset bar area was great for pre dinner drinks Room was cleaned twice a day which was good
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Date of stay: January 2013
Response from KevinTheseira, General Manager at Filitheyo Island Resort
Responded 6 Dec 2013
Dear Sir/Madam, Thank you for staying with us and taking the time to comment on your stay on TripAdvisor. We are happy to hear that you liked the water villa, found the resort clean, the food decent and a good snorkeling site. We would like to apologize if indeed your room was not cleaned as it should have been on arrival and for the problem that you faced on Hamza Island. Although an Island that is under the Management of Filitheyo, we are unable to police it as it is located quite a distance from us, there is however no excuse that is was not cleaned as the resort standard operating instruction for all trips to Hamza is a pre-trip by our cleaners to make sure that the island is clean as we do have locals using the island. This however from your comments was not the done. We therefore sincerely apologize for this. With regards to your return flight, please note that we do not arrange for which flight you will be taking on TMA to leave the Island. We only provide your international flight details to TMA (sea Plane) and they will give us the departure schedule based on the international flights. For passengers having international flights leaving in the morning they will be on the first flight out of Filitheyo usually at 5.45 am leaving filitheyo with a departure time of 6am. Departures are then scheduled as such. For flights leaving late in the night or in the early hours of the morning, TMA would schedule flights also according to the prevailing weather conditions and sometimes guests are required to leave by 3pm in the afternoon. This is also because TMA cannot fly after sunset so all flights either from either male or the resort will most probably leave by 4pm to 4.30pm depending on weather conditions. I hope this has clarified your departure. Again thank you for your comments as they are very important to us and allows us to audit ourselves in order to correct deficiencies that are present. Thank you. Kind regards Kevin G Theseira Area General Manager
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