Window View - Picture of Hotel Royal Macau
Photo: Window View
From Review : 2016 stay saw significant improvement in wifi access of Hotel Royal Macau
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Guests
+2
Compared to 2015, a noticeable and very welcome improvement in wifi access in room, may be this time I am staying on upper floor (16th) and thus pay more (than the lower floor). But I was told that the hotel has done some upgrading of its wifi system. The hotel is less crowded,…
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Date of stay: July 2016
Response from royalmacauhotel, Guest Relations Department at Hotel Royal Macau
Responded 8 Jul 2016
Dear PKWSingapore, First of all, thank you very much for choosing Hotel Royal Macau. We appreciate you taking the time to share your experience with us. Proving impeccable service is our utmost priority. We are always delighted to know our closed proximity to various tourist attraction and our recently upgraded stable wifi connection have given you an enjoyable experience during your last stay with us. We are sorry to hear your experience regarding the umbrella purchase. Kindly note we have umbrella available for our guest to borrow anytime. Please feel free to come to our front desk for assistance during your next stay with us. We look forward to welcoming you back in Macau soon! Sincerely, Hotel Royal Macau
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