Pictures of Hotel Ombak Sunset - Gili Trawangan Photos
Gili Trawangan: Pictures
From Review : Disappointing of Hotel Ombak Sunset
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The room and hotel grounds were both nice but the staff were not very friendly / helpful. They lost our key upon arrival and were later slow to fix the broken key that they gave us. THe restaurant (I think it's sea breeze , straight across the road from the pool) was poor.…
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Date of stay: August 2015
Response from Narayana_ombaksunset, Manager at Hotel Ombak Sunset
Responded 16 Aug 2015
Dear Emma Kate C, Warmest greetings from Hotel Ombak Sunset...paradise just a head. On behalf of the management, I would like to express our sincere thank you for your feedback towards Tripadvisor for our hotel. With regret to know that some services that we provide were not meet your expectation. We do apologize for this inconvenient. We will follow up internally all of your review with our team in regards to provide a better service in the near future. Our team member will be delighted to welcome you back for your next visit fortunately in a near future. Kinds regards, I Gede Narayana Executive Assistant Manager
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