Dear Guest: First of all, we must thank you for staying at our hotel recently, and for taking the time out to post your kind review on TripAdvisor. We are pleased to hear that you enjoyed all the aspect of your vacation; namely, the room and amenities, pools and beach, entertainment and activities, food, and excellent service provided by our staff. We, too, look forward to seeing you again in the near future so that we can be able to offer you our hospitality once more. Online Reputation Manager