Dear Guest, Greetings from Shervani Hilltop! Thank you for choosing our hotel for your family vacation and for your wonderful feedback on TripAdvisor. We are pleased to know that you had a memorable experience and enjoyed your stay. Our elegantly appointed rooms have been designed keeping the guests’ comfort in mind and your acknowledgement of this in the review is really appreciated. We are delighted to know that our hotel services, distinguished by high levels of personalization and attentiveness, made your stay memorable. We are grateful to you for your generous appreciation of our hospitality on this platform. However, we regret that the culinary fare at our hotel did not meet your expectations. Your concerns have been shared with the relevant departments for making notable rectifications. Do checkout our website for offers that you might be interested in. We look forward to welcome you back on another holiday soon. Best Regards, Team Shervani