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Window View - Picture of The Sunway Manor, Pondicherry

Photo: Window View

From Review : Decent city hotel of The Sunway Manor
Decent city hotel
Average Stay
Average Stay
Hotel exterior
Average Stay
Average Stay
Biswanath Roy wrote a review Dec 2016
Bengaluru, India45 contributions7 helpful votes
3.0 of 5 bubbles
A decent hotel located approx 5 km from White Town / Promenade. Good spacious rooms, but housekeeping / room service needs to be improved. Food was not up to the mark. Breakfast buffet spread was limited and lunch buffet spread was not worth the price they charge. Overall an
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Date of stay: December 2016
Response from TheSunwayManor, Room division Manager at The Sunway Manor
Responded 28 Dec 2016
Dear Mr.Biswanath, Greetings from The Sunway Manor-Puducherry ! Thank you for your recent review on TripAdvisor . We apologize for the inconvenience you had during the stay with us.We have taken up the matter with the concern department and you can be rest assured that corrective measures have been taken . Your valuable feedback shows us the areas that we need to improve upon and will go a long way in helping us improve our standards and levels of service. Please feel free to bring to our notice anything you think would enable us to enhance your experience and delight you on your next visit. We apologize once again and look forward to welcoming you back soon. Kind regards, Sathya.M Room Division Manager +91 9655 234567
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