Pool - Picture of El Dorado Casitas Royale by Karisma, Riviera Maya
Photo: Pool
From Review : Christmas and New Year fun of El Dorado Casitas Royale by Karisma
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Guests
+2
Stayed in 2926 over Christmas and New Year and had a fabulous time. Been here 3 times before and every time it's been great. Restaurants are great, service is great, staff are lovely, everything is well maintained and clean. Clemente was our pool waiter and was fabulous at…
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Date of stay: January 2016
Response from KarismaHotelsResorts, Gerente at El Dorado Casitas Royale by Karisma
Responded 25 Jan 2016
Hola¡ Dear Joanne B, Thank you very much for taking time to write your experience. Be confident that Enrique, Roberto, Daniel, Clemente and Pedro will be delighted that you have acknowledged their hard work and that we are proud to have them as part of El Dorado Casitas Royale. We really appreciate your feedback and we will be more than glad to welcome you back. Sincerely, Joslin Fuentes Hotel Manager El Dorado Casitas
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