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Pool - Picture of Imperial Hotel Gold Coast, Main Beach

Photo: Pool

From Review : 5 star hotel 4 star service! of Imperial Hotel Gold Coast
5 star hotel 4 star service!
Most beautiful hotel in cold coast
Going back to the 70's
5 star hotel 4 star service!
MMM......A lovely big bed just for me!!
Tired & unkept
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Other Recent Reviews

Poor Service
September 2023
Trollops wrote a review Jan 2016
Sydney, Australia46 contributions9 helpful votes
Went for a 2 day conference with a large group. The hotel seemed packed to capacity and some staff seemed to struggle with the heavy pace. Lots of weddings were also in place over the weekend. Rooms were beautiful but a little on the old side.... Perfectly clean and comfortable
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Date of stay: September 2015
Response from PVMarketing, Guest Relations Manager at Imperial Hotel Gold Coast
Responded 2 Mar 2016
Dear Trollops, Thank you for taking the time to share your experience with us here at Palazzo Versace. The not so positive aspects of your stay are noted, and we’re sorry that these impacted on your full enjoyment of the resort. I hope this will not be the end of your journey with us and that you will choose to return to Palazzo Versace again in the future. Warm regards, Guest Relations Manager
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