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Pictures of Elma Hotel Arts Complex - Zichron Yaakov Photos

Zichron Yaakov: Pictures

From Review : Beautiful hotel with unacceptable maintenance of Elma Hotel Arts Complex
Beautiful hotel with unacceptable maintenance
Mixed Up Hotel
If you have 0 standards and like to pay, you will enjoy.
Ya....no, won't see me there again for that price!
Mixed Up Hotel
מאכזב בצורה קשה מאוד!!! שירות תחזוקה וניקיון

Other Recent Reviews

Traveler559479 wrote a review Sept 2018
7 contributions1 helpful vote
+2
3.0 of 5 bubbles
We stayed 13-15 of September at this beautiful hotel. Unfortunately when we arrived at the room we saw the poor maintenance of the rooms especially the bathroom. We were very disappointed that such a nice hotel don’t maintain the rooms. It is supposed to be a luxury hotel, but
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Date of stay: September 2018
Response from KerenA148, Guest Relations Manager at Elma Hotel Arts Complex
Responded 17 Sept 2018
Dear guests, Thank you for taking the time to share your experience with us on Tripadvisor. We appreciate your very kind words about the food and our beautiful hotel. However we are disappointed to see that your stay with us did not live up to your expectations. Feedback from our guests is one of the main tools to improve service and to learn about our shortcomings. We have duly informed the relevant managers of your comments, so we can investigate the shortcomings you mention, and take action where needed. We kindly thank you for your time invested and for your concern and look forward to turn around your experience into a positive one. Shana Tova, Elma management
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