Landscape - Picture of Heritance Tea Factory, Nuwara Eliya
Photo: Landscape
From Review : Warm people and staff!! of Heritance Tea Factory
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Guests
I have had such a memorable experience here, I shall never forget. The hotel staff are just so genuine, warm, and friendly, that you really do feel welcomed. Samith (the concierge) catered to my needs very well, having planned a wonderful Ramayana tour for my sister and I. His…
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Date of stay: January 2019
Response from Leila A, Manager at Heritance Tea Factory
Responded 16 Jan 2019
Dear Valued Guest, Thank you for the time taken to share your feedback with us following your stay at our hotel and for the recommendation given. We are delighted to read that you had enjoyed your time with us and and have endorsed our Heritance Tea Factory team members who were able to cater to all your needs. It is truly encouraging for me and my team to read such positive feedback from our valued guests and we look forward to welcoming you back for another memorable experience. Yours Sincerely, Roshanlal Perera, General Manager, Heritance Tea Factory.
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