Dear TRAVELdglobenow, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are so happy to hear that you enjoyed your stay and we appreciate the compliments to our team. We do apologize for the issues that you encountered with the air conditioning and we will be sure to have our maintenance team check this out so that it does not happen again. We hope to welcome you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com