GPI - Picture of The Omni Grove Park Inn, Asheville
Photo: GPI
From Review : Property: Fabulous! Check-In/Reservations: Not So Much ..... of The Omni Grove Park Inn
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I'd be foolish not to be completely honest about how utterly wonderful this property is! Everything from the location, the views, the history; the list is endless. My beef is with GPI’s reservation and check-in process. My wife and I had scheduled a 2 night/3 day stay in…
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Date of stay: March 2014
Response from The Grove Park M, Manager at The Omni Grove Park Inn
Responded 22 Mar 2014
Thank you for being our guest and taking the time to let us know about your check-in process. We are glad that we were able to move your reservation due to the winter weather but apologize for the complications that arose as a result. We're happy to hear you enjoyed the rest of your stay and will look forward to welcoming you back and showing you a smoother arrival experience.
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