Pictures of Hotel Metro, Autograph Collection - Milwaukee Photos
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From Review : Still nice but definitely showing it’s age of Hotel Metro, Autograph Collection
+2
We’ve been going to the Hotel Metro since it opened in the late 90’s. It’s always been one of our favorite places to stay and to have a staycation. When we heard the Marriott brand was going to take over we had to stay one more time. The rooms are showing it’s age. Paint…
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Date of stay: April 2018
Response from Michael F, General Manager at Hotel Metro, Autograph Collection
Responded 3 Apr 2018
Dear civicnation, Thank you for sharing your feedback with me and I am sorry that your room and our service levels did not exceed, nor meet, your expectations. As a Hotel Metro loyalist I'm happy to share that we are aggressively working through all the design elements of a complete renovation which will begin this year. Also, our soaking tubs will be replaced with an updated tub and be a key feature for our guests to enjoy. Please contact me directly at mfalkenstein@hotelmetro.com so that I can share more details with you as well as coordinate a visit with a complimentary upgrade and late check out once the beautification is complete. We all stand firmly committed to guest service and once again, my apologies that your experience was cut short. I look forward to hearing from you...michael
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