Landscape - Picture of Thatch Caye, A Muy'Ono Resort, Coco Plum Cay
Photo: Landscape
From Review : Wish I could be there right now!!! of Thatch Caye, A Muy'Ono Resort
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Perfect Place to Elope
June 2023
+1
My boyfriend and I can't wait to go back! Such a beautiful island with a wonderful staff!!! Amazing food & fresh beautiful drinks!!! Unlike anything I have ever experienced!! Unfortunately our trip had been cut short because of the hurricane and being evacuated!! The only reason…
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Date of stay: August 2016
Response from Muy-Ono, Guest Relations Manager at Thatch Caye, A Muy'Ono Resort
Responded 17 Aug 2016
Thank you for your feedback. We apologize greatly for the inconvenience caused by the relocation. A hurricane is something that we hope no one ever has to experience. Our first priority in that situation is to ensure that our guests are safe. Luckily, we were able to get you to a safe place for the remainder of your stay. Although, we wish you could have stayed at your desired resort for the entirety of your vacation. We have made significant changes in our procedures based on this experience. Preventative measures are taken by our resort exterminator on a regular basis to ensure that bugs are not an issue. Being in the Caribbean, this is a common occurrence that must be maintained daily. After a storm like Hurricane Earl, they are more difficult to contain. We have re-evaluated the area and increased the control accordingly. Thank you again for your review. We hope you return to Belize soon!
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