Dear Guest, Thank you for your feedback. I’m sorry to read that you won’t be returning. Our prices are very competitive to the other hotels in the area and unlike our competitors all of our rates at Holiday Inn Express include our Express Start Breakfast, which consists of your favorite continental options and 3 hot items. I’m sorry that you didn’t enjoy yours. I do hope you give uis another chance? If so don’t forget to book direct to take advantage of our Lowest Price Promise. Kind Regards, Tom Clarke Deputy General Manager