Dirty lampshade on counter. - Picture of Grand Palladium Vallarta Resort & Spa, Punta de Mita
Photo: Dirty lampshade on counter.
From Review : Nice property, but not 4.5 star. of Grand Palladium Vallarta Resort & Spa
+7
We are here right now and it is NOT what we expectecd! We were expecting a 4.5 star room/experience and have gotten 3.5 stars all round, at best! We booked our trip to the Grand Palladium through Air Transat and are really dissappointed! 1. Deluxe rooms: don't be fooled by…
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Date of stay: January 2018
Response from Melisa R, Director de Relaciones con Clientes at Grand Palladium Vallarta Resort & Spa
Responded 19 Jan 2018
Dear TBlockAlbertaCanada We would like to thank you for your comment and for sharing your opinion about our hotel Grand Palladium Vallarta Resort & Spa. All of our comments are really important to us since they help us see where we need to improve our services and installations. We are so sorry that we couldn't give you the vacations that you were looking for. We want to make sure that our guests feel comfortable and satisfied. We will talk with our supervisors about all the points that you mentioned in your comment. We hope that you can consider coming back to enjoy once more of an amazing service and attention. With kind regards.
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